Optimonk: Popups you’ll love
OptiMonk: Popups you'll love
Rating
4.8
feedback
903
chart
#188
All reviews
Rating Breakdown
Review RSS Feed
June 24, 2024
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team, Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help. I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance. Kind regards, Réka from the OptiMonk team
June 18, 2024
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik, It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers. If you have questions in the future, feel free to reach out to us again 😊 Good luck with your business 🚀 Best regards, Rudolf and the OptiMonk Team
June 6, 2024
Dear Heck Food Team, Thank you for your kind review, feel free to contact us anytime! Kind regards, Stephan
June 5, 2024
Really great support, fast and does not leave you before it works
Dear Kirkensgaard Mode & Stil Team, Thank you for your review, I'm glad I could help you :) You can get back to us anytime if you have questions. Have a great day! Best, Stephan
May 30, 2024
Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!
Dear Pigmenttarium Store Team, Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊 Wishing you the best! 🚀 Kind regards, Réka
May 27, 2024
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always! The Amazon Factory Store Team
Dear Amazon Factory Store Team, Thank you very much for this lovely review, it was heartwarming to read! Feel free to reach out to us if you need any help, I would be happy to assist you again :) Have a beautiful day and wishing you the best ☀️ Kind regards, Réka
May 5, 2024
Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.
Hello, I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features. I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you. Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression. Kind regards. Réka from the OptiMonk Team
May 2, 2024
Very helpful support!! Thank you for everything
Hello, Thank you for your kind words 🙏 Feel free to get back to us anytime. Warm regards, The OptiMonk Team
April 15, 2024
Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really
Hello CalmCove Team, Thank you for this nice review, we are glad that you like the OptiMonk experience :) We are here to help if you need any assistance in the future. Kind regards, Réka and the OptiMonk Team
April 10, 2024
Great help when setting up by customer service - thanks stephan
Hi Sam, Thank you so much for this nice review! We're happy that you were satisfied with the support that you received. Good luck with your business 🚀 Best Regards, Stephan, Réka and the OptiMonk Team
April 10, 2024
Gosto demais deste app e nem aprendi a usar todas as funcionalidades. Atendimento rápido e eficiente também. Must have para quem tem loja online.
Dear Pickleball Net Brasil Team, Thank you for this lovely review, we are very glad that you like our app and its functionality. We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business. If you need any assistance, we are always here to help 😊 Best regards, Réka and the OptiMonk Team
April 3, 2024
Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.
Dear Eraya, Thank you for your kind review, we're glad you'd recommend us! Let us know if you need anything :) Kind regards, Sarah & The OptiMonk team
April 8, 2024
Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you
Hello Dina, Thank you very much for your review 🙏 If you need any further assistance, me and the whole team are here to help and guide you. Best of luck with your business and sales! Kind regards, Réka from the OptiMonk team
March 25, 2024
I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!
Hi There, Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁 Have a lovely time using OptiMonk! Best Regards, Sarah & the OptiMonk team
March 21, 2024
Overall appearance of the app and templates was great, but it was changing the coding in my theme. So easy to use and brought so much appeal to my page but had to recreate my entire website
Dear B Chic team, Thank you for sharing your experience about our OptiMonk, we are sorry that the coding of your theme was changed. Our campaigns and installation code should not alter your Shopify Theme or the layout of the site at all, we would like to investigate and help you with this matter as soon as we can. I can see that you uninstalled OptiMonk already but we would like make a much better second impression, if you let us. Please message us at [email protected] and we’ll help you with the installation, checking your theme and code and also with any popup setup as well. Looking forward to your message. Stephan from Optimonk
March 14, 2024
Excellent application has everything you need. A/B testing, analytics, and much more!
Dear Horzo Team, We're so happy to hear you find the app excellent, it means a lot to us! As always, let us know if you need anything, we're here to help :) Best, Sarah & The OptiMonk Team
March 12, 2024
Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.
Dear Hawksley Team, Thank you for your glowing review and your lovely recommendation! 😊️ I am so glad that you found my support satisfactory and our product easy to use. 😊️ We wish you millions of conversions and all the leads you can handle! 🙂 Best, Stephan from Optimonk
March 8, 2024
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Dear Lion & The Pear Team, We’re truly sorry you had to face difficulties while editing text elements. We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour. I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us. We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly. Thank you for your honest feedback. Kind regards, Sarah from the OptiMonk Team
March 4, 2024
Awesome team help. Helpful Team
Hi There, We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us! Best Regards, Sarah OptiMonk Team
Feb. 26, 2024
Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!
Dear OZFitTech Team, Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :) Best, Rudolf and the OptiMonk Team