OptiMonk: AI Popup Builder
All reviews
Great App used it for years. The only reason I cancelled / left - Klaviyo is now offering the same service for free. If this would not be the case I would have stayed for years because its so good. A special thanks to Emil - the support was amazing. Thank you very much
OptiMonk is one of my favourite apps ever. The products is intuitive, easy and effective, and the support are exceptional
Make sure to take advantage of their demo call! I spoke with Emil, and he was very knowledgeable and helped me understand all the next-level options they offer. Really worth adding to your site!
Hey there! Thanks a lot for your review. Once again, welcome to OptiMonk. We truly hope you'll enjoy exploring the features and interesting use cases. If you happen to have any questions, just know that we are one click away :). Cheers, Emil from OptiMonk
Great product and amazing customer service, Tamás has been amazing at helping me with custom CSS and making my pop up look even more beautiful.
the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all. They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation. We were looking forward to working with them in the future but now not so much. Stay away from this company, they are not honest human beings.
Hi there, Thank you for sharing your experience, and we're truly sorry to hear you feel this way. We want to clarify that as soon as we became aware of the situation, our team reached out via email, and our colleague also offered a solution through two live chats you opened with us — an extended subscription so you wouldn't lose out on the time paid. We'd love to find a resolution that works for you. Could you please check your inbox (including your spam folder) for our latest message and get back to us? We're still here and very much open to making this right. We hope to hear from you soon. UPDATE: Hey there. Just checking in to see if you've got our emails, as we were unable to get hold of you. Please kindly check your mailbox. Best regards, Emil - OptiMonk
I needed some extra field to populate in Klaviyo It wasnt in Optimonk I asked support > they said no we dont have that BUT we will build it for you. 48 hours later its live, pretty unique to have apps actually owning their shit and implementing real value vast. Props to Emil & Team!
Fabulous team. I was on AI chat getting confused and then a real proper person came on and talked me through things and set me up. Kata, you're awesome. Thanks so much. I can carry on painting now.
The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of Optimonk!
Hi there, Thank you for taking the time to leave a review. We noticed you haven't had a chance to explore the app yet and build campaigns — we'd love to help you get started and make sure you have a great experience! If you ran into any issues during installation or setup, our support team is ready to help. Please reach out to us at [email protected], and we'll personally walk you through everything. Kind regards, Emil - OptiMonk
I had an amazing experience! The support was extremely helpful, taught me many interesting things, and guided me step by step. I’m very satisfied with the service and highly recommend it!
Excellent customer service!!!
Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient! Thank you!
Csak egy pop-up-t szerettem volna mobilról kikapcsolni, de nem engedte a rendszer és ez elég nagy problémát okozott. Próbáltam ezt inkább nekik közvetlenül chatbe írni, de sosem lehetett, amikor szerettem volna.
OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.
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