OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
438
chart
#140
All reviews
Review RSS Feed
Oct. 17, 2024
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Oct. 10, 2024
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
Sept. 18, 2024
HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!
Sept. 3, 2024
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Sept. 3, 2024
Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.
Aug. 29, 2024
Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.
Aug. 23, 2024
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!
Aug. 21, 2024
Very important plugin, top features and great support! Love it and can absolutely recommend!
July 23, 2024
OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Using app
7 days
Total reviews
1
Average rating
5.0
Hello, Thank you very much for your kind review. We are really glad that you are satisfied with the quality of the support that you received 💪🏻 Feel free to reach out to us in the future if you need any assistance. Kind regards, Stephan and the OptiMonk team
July 18, 2024
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Hello, Thank you very much for this nice review. I'm glad that the workaround was helpful and I could assist you 😊 Feel free to reach out to me again if you need help. Kind regards, Rudolf and the OptiMonk Team
July 12, 2024
Perfect service!
Hello, Thank you very much for your review. Feel free to get back to us anytime 😊 Best regards, Rudolf and the OptiMonk Team
June 24, 2024
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team, Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help. I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance. Kind regards, Réka from the OptiMonk team
June 18, 2024
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik, It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers. If you have questions in the future, feel free to reach out to us again 😊 Good luck with your business 🚀 Best regards, Rudolf and the OptiMonk Team
June 6, 2024
Dear Heck Food Team, Thank you for your kind review, feel free to contact us anytime! Kind regards, Stephan
June 5, 2024
Really great support, fast and does not leave you before it works
Dear Kirkensgaard Mode & Stil Team, Thank you for your review, I'm glad I could help you :) You can get back to us anytime if you have questions. Have a great day! Best, Stephan
May 27, 2024
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always! The Amazon Factory Store Team
Dear Amazon Factory Store Team, Thank you very much for this lovely review, it was heartwarming to read! Feel free to reach out to us if you need any help, I would be happy to assist you again :) Have a beautiful day and wishing you the best ☀️ Kind regards, Réka
May 5, 2024
Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.
Hello, I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features. I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you. Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression. Kind regards. Réka from the OptiMonk Team