OptiMonk: AI Popup Builder
Build high-converting popups with an AI-native popup builder.
Rating
4.6
feedback
432
chart
#147
All reviews
Review RSS Feed
Feb. 13, 2025
Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.
Feb. 12, 2025
I installed their app in hopes of setting up a wheel only to find that it is so limited, hard to use, hard to set up. support wasn't any help. going to look for an alternative pop up wheel app instead. Spare yourself and don't try theirs. Some part of their lucky wheel I can even call stupid and useless like, they added a "no luck today" on their template but it required a coupon code and when you actually test the wheel and got to "no luck today" you'll be greeted with a "congratulations" with a coupon code. just stupid.
Hi There! We’re sorry to hear you had a frustrating experience with our app. We understand why you might find the wheel limited, but we would also like to clarify why our template functions this way. The "non-winning" slices are included to enhance anticipation, but we ensure every spin results in a win to keep visitors engaged. The non-winning slices have a 0% weighting factor for this reason. This approach helps maintain interest and prevents users from losing motivation :) I hope this gives a better insight into why we created our lucky templates in such a way. Our development team is constantly working on enhancing our features. We also apologize if our support team didn’t meet your expectations—we’re always looking to do better! Our team has reached out to you via email to better your OptiMonk experience :) Best, Sarah & the OptiMonk Support Team
Jan. 17, 2025
This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.
Jan. 16, 2025
The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.
Dec. 13, 2024
Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.
Nov. 29, 2024
If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!
Oct. 17, 2024
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Oct. 10, 2024
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
Sept. 3, 2024
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Sept. 3, 2024
Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.
Aug. 29, 2024
Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.
Aug. 23, 2024
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!
Aug. 21, 2024
Very important plugin, top features and great support! Love it and can absolutely recommend!
July 23, 2024
OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Using app
7 days
Total reviews
1
Average rating
5.0
Hello, Thank you very much for your kind review. We are really glad that you are satisfied with the quality of the support that you received 💪🏻 Feel free to reach out to us in the future if you need any assistance. Kind regards, Stephan and the OptiMonk team
July 18, 2024
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Hello, Thank you very much for this nice review. I'm glad that the workaround was helpful and I could assist you 😊 Feel free to reach out to me again if you need help. Kind regards, Rudolf and the OptiMonk Team
July 12, 2024
Perfect service!
Hello, Thank you very much for your review. Feel free to get back to us anytime 😊 Best regards, Rudolf and the OptiMonk Team