OptiMonk: Popup, CRO, A/B Test

Jan. 16, 2025

The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.

Dec. 13, 2024

Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

Nov. 29, 2024

If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!

Oct. 17, 2024

Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!

Oct. 17, 2024

Great support and great product

Oct. 10, 2024

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Sept. 24, 2024

great customer support, awesome features, very happy

Sept. 9, 2024

The customer support is very helpful and responds quickly to my query

Sept. 3, 2024

Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.

Sept. 3, 2024

Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.

Aug. 29, 2024

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Aug. 23, 2024

Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!

Aug. 21, 2024

Very important plugin, top features and great support! Love it and can absolutely recommend!

July 23, 2024

OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

July 18, 2024

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

July 12, 2024

Perfect service!

June 24, 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign. I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

June 18, 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

June 6, 2024

June 5, 2024

Really great support, fast and does not leave you before it works