All reviews

Rating Breakdown

  • 5
    92% (829 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello Nik, It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers. If you have questions in the future, feel free to reach out to us again 😊 Good luck with your business 🚀 Best regards, Rudolf and the OptiMonk Team

5 / 5 Share

June 6, 2024

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear Heck Food Team, Thank you for your kind review, feel free to contact us anytime! Kind regards, Stephan

5 / 5 Share

June 5, 2024

Really great support, fast and does not leave you before it works

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Kirkensgaard Mode & Stil Team, Thank you for your review, I'm glad I could help you :) You can get back to us anytime if you have questions. Have a great day! Best, Stephan

5 / 5 Share

May 30, 2024

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Pigmenttarium Store Team, Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊 Wishing you the best! 🚀 Kind regards, Réka

5 / 5 Share

May 27, 2024

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always! The Amazon Factory Store Team

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Amazon Factory Store Team, Thank you very much for this lovely review, it was heartwarming to read! Feel free to reach out to us if you need any help, I would be happy to assist you again :) Have a beautiful day and wishing you the best ☀️ Kind regards, Réka

5 / 5 Share

May 2, 2024

Very helpful support!! Thank you for everything

Store

Uhauu!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your kind words 🙏 Feel free to get back to us anytime. Warm regards, The OptiMonk Team

5 / 5 Share

April 10, 2024

Great help when setting up by customer service - thanks stephan

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sam, Thank you so much for this nice review! We're happy that you were satisfied with the support that you received. Good luck with your business 🚀 Best Regards, Stephan, Réka and the OptiMonk Team

5 / 5 Share

April 10, 2024

Gosto demais deste app e nem aprendi a usar todas as funcionalidades. Atendimento rápido e eficiente também. Must have para quem tem loja online.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear Pickleball Net Brasil Team, Thank you for this lovely review, we are very glad that you like our app and its functionality. We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business. If you need any assistance, we are always here to help 😊 Best regards, Réka and the OptiMonk Team

5 / 5 Share

April 3, 2024

Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.

Store

Eraya

Using app

2 days

Total reviews

3

Average rating

4.3

Developer Reply

Dear Eraya, Thank you for your kind review, we're glad you'd recommend us! Let us know if you need anything :) Kind regards, Sarah & The OptiMonk team

5 / 5 Share

April 8, 2024

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Using app

7 months

Total reviews

10

Average rating

4.2

Developer Reply

Hello Dina, Thank you very much for your review 🙏 If you need any further assistance, me and the whole team are here to help and guide you. Best of luck with your business and sales! Kind regards, Réka from the OptiMonk team

5 / 5 Share

March 25, 2024

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁 Have a lovely time using OptiMonk! Best Regards, Sarah & the OptiMonk team

5 / 5 Share

March 14, 2024

Excellent application has everything you need. A/B testing, analytics, and much more!

Store

HORZO

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Dear Horzo Team, We're so happy to hear you find the app excellent, it means a lot to us! As always, let us know if you need anything, we're here to help :) Best, Sarah & The OptiMonk Team

5 / 5 Share

March 12, 2024

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Hawksley Team, Thank you for your glowing review and your lovely recommendation! 😊️ I am so glad that you found my support satisfactory and our product easy to use. 😊️ We wish you millions of conversions and all the leads you can handle! 🙂 Best, Stephan from Optimonk

5 / 5 Share

March 4, 2024

Awesome team help. Helpful Team

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us! Best Regards, Sarah OptiMonk Team

5 / 5 Share

Feb. 26, 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear OZFitTech Team, Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :) Best, Rudolf and the OptiMonk Team

5 / 5 Share

Feb. 26, 2024

Great product & support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey Salty Bay Team, Thank you so much for your kind words, we truly appreciate it🙏 Warm Regards, OptiMonk Team

5 / 5 Share

Feb. 23, 2024

This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, We are so happy to hear you find our app easy to use😍 Thank you so much for recommending us! We thrive to keep meeting your expectations :) Best, Chris & The OptiMonk Team

5 / 5 Share

Feb. 20, 2024

Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes! Professional and the pop ups looks brilliant. Thanks Saloos Team

Store

Saloos

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Dear Saloos Team, We really appreciate your kind feedback, it means a lot to us :) Thank you on behalf of Chris and the OptiMonk Team! Best, OptiMonk Team

5 / 5 Share

Feb. 20, 2024

Really great product and customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are glad to hear that you liked the service as well as the product :) Kind regards, OptiMonk Team

5 / 5 Share

Feb. 16, 2024

I've been using just for a few days, easy to use and set up, and they also have an amazing customer service.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving us a nice review, we are glad to hear you're satisfied with the customer service! :) As always, we are happy to help! Kind Regards, Chris and the OptiMonk Team