OptiMonk: AI Popup Builder
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The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.
Hey there, I would like to take the moment to thank you for your very kind review, it was a pleasure assisting you and we are delighted that you have had a positive experience with OptiMonk :) As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help Kind Regards Chris OptiMonk Success!
Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there, Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help. Thanks for choosing OptiMonk, and we look forward to serving you again! Best regards, Emil from OptiMonk
I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful! Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Hey there, We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear. Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze. We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out. Warm regards, OptiMonk Team
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there, We're absolutely over the moon to hear about your positive experience with OptiMonk. We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable. Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well. If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat. Thank you for choosing Optimonk and being the awesome person that you are! Kind regards, OptiMonk Team
Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!
Hey there, We greatly appreciate your kind words and are thrilled to hear that you've had an excellent experience with our app over the past six months! Your support means a lot to us. We're delighted to know that you find our survey creation process easy and that the wide selection of templates has been helpful for you. Thank you for your positive feedback about our support team as well. If you ever have more feedback, suggestions, or questions in the future, please don't hesitate to reach out. We're here to help and continuously improve our services to meet your needs. Kind regards, OptiMonk Team
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there, It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :) Do get back in touch with us if you need help with your campaigns or just have a general question about the app! Kind Regards Chris
it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there, We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team. Thank you once again for your positive feedback. Please let us know if you require any further assistance. Kind regards, Emil from OptiMonk
Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++
Hey there, Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟 Kind regards, Emil from OptiMonk
Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!
I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend
Hi there, It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app! As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :) Kind Regards Chris
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there, Thank you so much for your feedback. We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
Emil has always been super helpful and understands one's thinking very quickly and effectively. Would highly recommend this app for CRO
Hey there, Thank you for your glowing feedback! We're thrilled to hear that we have consistently provided you with assistance and have a keen understanding of your needs. Delivering efficient and effective support is one of our top priorities, and it's fantastic to know that we've met your expectations. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. We truly value your business and are committed to helping you achieve success. Thank you again for choosing our app! Kind regards, Emil from OptiMonk
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there, Thank you so much for your wonderful feedback! We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you. Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. | Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence! Kind regards, Emil from OptiMonk
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc) That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot. If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there, Thank you for your positive feedback regarding our service. It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features. It is also possible to target based on the query parameter. If you need any help in the future, don't hesitate to contact us! <3 Sara from OptiMonk
Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help
Hey there, Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Emil from OptiMonk
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there, Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk! Kind regards, Ati from OptiMonk
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website. We're delighted that we were able to meet your expectations and make the experience seamless for you. If you need further help, please give us a shout and we will be there for you. Kind regards, Emil from OptiMonk
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi, Thank you very much for your positive review! I am glad that I could help 🙂 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind Regards, Ati from OptiMonk
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there, Thank you for taking the time to leave feedback, and thank you for your kind words! I am happy to hear that my assistance was helpful. We're working hard to make all of our users satisfied with our app and our services as well. Wishing you all the best, Sara from OptiMonk
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