All reviews

Rating Breakdown

  • 5
    93% (412 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (439)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you. The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you. If you have any more questions or require further assistance, feel free to ask. Kind regards, Emil from OptiMonk

5 / 5 Share

May 3, 2023

Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara from the OptiMonk Support Team ---- Bonjour à tous, Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk ! Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous. Sara de l'équipe d'assistance OptiMonk

5 / 5 Share

April 28, 2023

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂 Kind Regards, Ati from OptiMonk

5 / 5 Share

April 26, 2023

Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.

Using app

9 months

Total reviews

7

Average rating

4.9

Developer Reply

Hey there, Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities. As always, we remain at your disposal if you need any help. Happy exploring with Optimonk! Kind regards, Emil from OptiMonk

5 / 5 Share

April 24, 2023

the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, It's Chris here, I just wanted to take the time to thank you for your lovely review :) It was a pleasure explaining the app and getting everything set up for you! I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else Kind Regards Chris

5 / 5 Share

April 4, 2023

Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!

Using app

10 months

Total reviews

7

Average rating

4.9

Developer Reply

Hey there, Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience. It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings. Please don't hesitate to contact us if you need any further assistance or have any feedback to share. Best regards, Emil from OptiMonk

5 / 5 Share

March 24, 2023

THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !

Store

Suble

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk! Reach out to us, should you need any help. Kind regards, Stephan from OptiMonk

5 / 5 Share

March 23, 2023

So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Maria, Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future. Zsofi from OptiMonk

5 / 5 Share

March 15, 2023

Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations. We take great pride in providing excellent service to our customers, and your feedback means a lot to us. If you require help or have any questions, just give us a shout. Kind regards, Emil from OptiMonk

5 / 5 Share

March 13, 2023

As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.

Using app

8 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help Kind Regards Chris OptiMonk Support

5 / 5 Share

March 7, 2023

great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store

Using app

6 months

Total reviews

5

Average rating

3.4

Developer Reply

Hey there, Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us! Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you. Kind regards, Emil from OptiMonk

5 / 5 Share

March 6, 2023

Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Salut, Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :) Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk Bien à vous Chris ------------------- Hi, I would like to thank you for your kind review, it was a pleasure assisting you with your account :) Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns Kind Regards Chris

5 / 5 Share

March 2, 2023

Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo daar, Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏 Met vriendelijke groeten, Sarah & Emil van Ondersteuning ----------------------------------------------------------- Hey There, Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏 Kind Regards, Sarah & Emil from Support

5 / 5 Share

March 1, 2023

Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.

Using app

10 months

Total reviews

16

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you. Please don't hesitate to reach out if there's anything else we can do for you. Kind regards, Emil from OptiMonk

5 / 5 Share

March 1, 2023

We are been testing Optimonk for over a month now and so far it is very promising! Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far! It is absolutely a pleasure helping you! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara from the OptiMonk Support Team

5 / 5 Share

Feb. 15, 2023

Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :) I wish you an awesome weekend and all the best with your OptiMonk campaigns. Do get back to us if you need help with anything else Kind Regards Chris OptiMonk Support

5 / 5 Share

Feb. 10, 2023

I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time for leaving your feedback about our work and app. We're working hard to make all of our users satisfied with the product and our services as well. If you need any further assistance in the future, we are here to help.:) Zsofi from the OptiMonk Support team

5 / 5 Share

Feb. 1, 2023

To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Heyy there, Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business! Let us know if you have any questions and we would be delighted to assist you again. Sara

5 / 5 Share

Jan. 23, 2023

Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hey There, Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help! I and my team will be here to assist in the future as well! :) We hope to have you with us for a long time and happy work together! Kind Regards, Sarah OptiMonk Support

5 / 5 Share

Jan. 19, 2023

Support was very helpful kind and understanding caant recommend this app enough a very big thank you to Emil enough for taking e me through step by stap.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you very much for leaving us a review. It has been a pleasure assisting you throughout the app calibration session. We strive to provide the best quality and are delighted to hear that you are satisfied with the app. If you ever need help, give us a shout and we'll be there for you. KInd regards, Emil from OptiMonk