Optimonk: Popups you’ll love
OptiMonk: Popups you'll love
Rating
4.8
feedback
904
chart
#191
All reviews
Rating Breakdown
Review RSS Feed
June 23, 2023
I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys
Hey there, Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Emil from OptiMonk
June 23, 2023
Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.
Hello there, Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly. It's fantastic to know that you had such a positive experience with Optimonk. Your recommendation means a lot to us, and we greatly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk! Kind regards, Emil from OptiMonk
June 21, 2023
I was really satisfied with this app really helped me get pop ups on my website the customer support is also very good he guided me very well with my problem will recommend using this ;D
Hello there, Thank you for sharing your positive experience with OptiMonk! We're thrilled to hear that they were able to guide you effectively and help resolve your problem. We appreciate your recommendation and hope that you continue to have a great experience using our services. If you have any further questions or need assistance in the future, feel free to reach out. Kind regards, Emil from OptiMonk
June 14, 2023
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website. We're delighted that we were able to meet your expectations and make the experience seamless for you. If you need further help, please give us a shout and we will be there for you. Kind regards, Emil from OptiMonk
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Hi there, Thank you so much for the review. We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
June 7, 2023
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
May 31, 2023
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi, Thank you very much for your positive review! I am glad that I could help 🙂 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind Regards, Ati from OptiMonk
May 27, 2023
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there, Thank you for taking the time to leave feedback, and thank you for your kind words! I am happy to hear that my assistance was helpful. We're working hard to make all of our users satisfied with our app and our services as well. Wishing you all the best, Sara from OptiMonk
May 19, 2023
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Hi there, I just wanted to thank you for your very kind review, your kind words mean a lot to our small team. I wish you all the best with your campaigns and do get back in touch if you need help with anything else! Sara from the OptiMonk Support Team
May 18, 2023
Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara
Hi there, It's great to have you with us! Thank you for your kind compliments. We're working hard to make all of our users satisfied with the product and our services as well. Wishing you all the best, Emil and Sara from the OptiMonk Support team
May 16, 2023
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio. A special shoutout to Ati for being so helpful!
Hi there, Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂 Please feel free to get back to me if you have any questions remaining! Kind Regards, Ati from OptiMonk
May 15, 2023
Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support
Hey there, Thank you for sharing your feedback with us! We're thrilled to hear that you found our service to be fast and our support team to be kind and helpful. We understand that searching for the right application is certainly not an easy task to accomplish, but we are glad you have found OptiMonk as your best choice. We're here to help you every step of the way and ensure your experience with our application is a positive one. If you have any further questions or need any assistance, please don't hesitate to reach out. We're always happy to help! Kind regards, Emil from OptiMonk
May 11, 2023
Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!
Hey there, Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind regards, Emil from OptiMonk
May 11, 2023
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Hello there, I am glad to hear about your positive experience with our service. Thank you for your kind words! If you need any assistance, please do not hesitate to get back to us. We are happy to help! Best Regards, Ati from OptiMonk
May 10, 2023
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there, We really appreciate your kind words! We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
May 9, 2023
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Hey there, Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :) I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk! Kind Regards Chris
May 5, 2023
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there, Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions. If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring! Kind regards, Emil from OptiMonk
May 3, 2023
Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.
Hey there, Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you. The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you. If you have any more questions or require further assistance, feel free to ask. Kind regards, Emil from OptiMonk
May 3, 2023
Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.
Hi there, Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara from the OptiMonk Support Team ---- Bonjour à tous, Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk ! Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous. Sara de l'équipe d'assistance OptiMonk
May 2, 2023
Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!
Hi there, Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us! I was happy to assist you and would gladly help again if you have any further questions. Best Regards, Sara from OptiMonk