OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
445
chart
#165
All reviews
Review RSS Feed
Jan. 18, 2023
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful! We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there, I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team! We are also happy to hear that you found our app easy to use and pleasant. Thank you again, and please get back to us if you need any further assistance! Sara from the OptiMonk Support Team
Jan. 10, 2023
I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.
Hey There, Thank you so much for the kind words, me and my team really appreciate your opinion🙏 I'm glad I could help fix the issue. Customer satisfaction holds the highest value for us, we hope to keep improving😊 Thank you again, have a lovely day! Sarah
Dec. 30, 2022
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there, Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well. Feel free to reach out to us if you need any assistance in the future. Best, Sara from OptiMonk Support
Dec. 20, 2022
it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it
Hi there, Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run! Sara from OptiMonk Support
Dec. 19, 2022
Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Hey There, Thank you so much for the kind and insightful feedback! It means a lot to me and our team! We are delighted to hear you find our tool easy to use. I was very happy to help you and I'll be looking forward to keep working together :) We hope to keep improving and maintaining customer satisfaction :) Wishing you happy Holidays and a successful New Year, Sarah
Dec. 19, 2022
So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)
Hey Jeff, Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates. We will be working really hard to provide top-notch service for your business. Thank you for sharing your opinion and we wish you the best of luck with your business. Stephan
Dec. 16, 2022
So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!
Hi there, Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better. We are glad that we have managed to meet your needs and help you run your campaign. Looking forward to serving you in the future! Best Wishes Emil - OptiMonk
Nov. 24, 2022
Great customer service, product and results from using Optimonk. It has converted a significant volume of sales by capturing more leads
Thank you for your kind words! I am so glad you found our app beneficial and let me honestly say that I am very happy to hear about your success. I wish you further good luck with your store and please let us know if we may help you further with anything else:)
Nov. 24, 2022
amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!
Hi there, It is amazing to hear about your kind words about our app and support. I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara :)
Nov. 23, 2022
This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Nov. 23, 2022
This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)
Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial. We here to help if you need any further assistance :)
Nov. 18, 2022
Very useful app and excellent customer service by Optimonk. I would recommend this app 100%. 5-stars well deserved.
Hey There, Thank you so much for your feedback on our Customer Support Team, we're really happy that you were satisfied! <3 Please feel free to get back to us if there's anything we can do for you in the future. Anna from OptiMonk
Nov. 18, 2022
App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%
Hi Ilse, Thank you so much, it really means a lot!! 😍️ Have a great weekend, Anna
Nov. 15, 2022
I used this application to create a pop up, and I'm really satisfied with the service, the team and the ease of use
Hi There, Thank you so much for your kind words, I'm really happy that you find our app user-friendly and I hope you'll stay with us in the long run as well! Have a great day ahead, Anna from OptiMonk
Nov. 14, 2022
The best Shopify app for popups so far. Wonderful designs and a lot of customizations available. Highly recommended!
Hey, Wow, what a compliment! Thank you for your appreciation, we're working hard to make OptiMonk better every day. Please feel free to reach out again if we can be of any assistance. Anna from OptiMonk
Nov. 10, 2022
App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.
Hi Corby, Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at [email protected] Good luck <3 Anna
Nov. 8, 2022
love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much
Thanks, thanks, thanks, and thanks! :D Thank you very much for your review! Anna from OptiMonk Support
Nov. 4, 2022
This is our first time utilizing this app, so I had lots of questions!! The support staff was extremely helpful in actually showing me with screenshots, how to create the campaign pop up we were look for. Thanks Chris.
Hi Erika, I just messaged Chris to let him know that you're grateful for his assistance. Thank you very much for your detailed review and I wish you a lot of new leads and extra sales with the help of OptiMonk! :) Anna from the Support Team
Nov. 2, 2022
Really nice tool for so many different thinks to do on your online shop - surveys, help returning visitors and so on + good support
Hi Sebastian, I was delighted to chat with you, thanks a lot for sharing your opinion on Shopify. It really helps us grow! :) Have a great week ahead, Anna from OptiMonk Support
Nov. 1, 2022
simply awesome and easy to use, specially being a newbie like me. they have responsive support team too!
Hi Greg, Thanks for your review in the name of the entire team, it means a lot to us!! :) I wish you a lot of success with OptiMonk, Anna from the Support Team