All reviews

Rating Breakdown

  • 5
    93% (412 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (439)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2022

This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team! We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :) Anna from OptiMonk Support

5 / 5 Share

Oct. 31, 2022

Best app for this job - great support too! I've used them on other platforms ecommerce, but this is just a breeze

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Max, Thank you for sharing your opinion, we appreciate that you spread the word! ;) Have a great day and please feel free to reach out to our team anytime for assistance. Anna from OptiMonk

5 / 5 Share

Oct. 25, 2022

Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Kristian, Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :) I was very glad to chat with you yesterday, please feel free to get back to me anytime. Anna from OptiMonk Support

5 / 5 Share

Oct. 25, 2022

A very useful and easy-to-use app. Super helpful and knowledgeable customer support team. Highly recommended! Hamvay-Láng Goose down bedding www.hamvay-lang.com

Using app

Almost 2 years

Total reviews

14

Average rating

4.4

Developer Reply

Dear Miklós, Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;) I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future. Anna from OptiMonk

5 / 5 Share

Oct. 24, 2022

Good and easy to use, and can remove their branding for free and quickly with customer service, will continue to use and unlock more features

Store

WEGYM

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey, I'm really glad to hear that you were satisfied with the support you received from me, and I hope you'll stay with us for a long time! <3 I wish you all the best and I look forward to hearing from you again, Anna from OptiMonk

5 / 5 Share

Oct. 23, 2022

Still exploring this app but content is easy to customise and they removed the app branding for us while we test it out in our store which is an added bonus. Really appreciate it!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, I'm really happy to see that you're satisfied with OptiMonk, and I wish you the best of luck with our app in the long run as well. Have a great day, Anna from OptiMonk

5 / 5 Share

Oct. 21, 2022

First days using the app and so far it has met my expectations! Great chat support! Anna has helped me throughout the set up! =)

Store

WoWplay

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oriana, I'm so glad that you mentioned my name in your review, thank you so much! I was delighted to e-meet you and I hope to speak again in the future. I wish you a lot of success with the app <3 Anna

5 / 5 Share

Oct. 21, 2022

I've been using this app for popups etc for quite a while now. I find designing the pop ups easy using their templates, would recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Gary, Thank you for your kind words, I'm glad that you're happy with the app so far! :) I wish you all the best with your business, Anna from OptiMonk

5 / 5 Share

Oct. 19, 2022

Nice pop up app with a wide variety of templates and options. The support team is very quick and great help.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thomas, I was very happy to assist you today, please let us know if any questions come up later on. We'll be happy to help! :) Anna from OptiMonk

5 / 5 Share

Oct. 18, 2022

A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Danijela, Thank you for your kind review in the name of the entire Support Team. I wish you the best of luck with our app in the long run as well. Have a great day, Anna from OptiMonk

5 / 5 Share

Oct. 15, 2022

This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.

Store

Hwalgi

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Brian, It's Anna from OptiMonk Support :) I just wanted to thank you for submitting a review about our team, it really means a lot! I wish you all the best with your business, Anna

5 / 5 Share

Oct. 15, 2022

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jennifer, Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account. Let us know if you need any assistance in the future. :-) Anna from OptiMonk

5 / 5 Share

Oct. 13, 2022

The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Daniel, 👋 I'm Sara from OptiMonk Support, thank you for your kind words. 😊 I am glad that we could work everything out together. Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️ Sara from OptiMonk

5 / 5 Share

Oct. 12, 2022

gute App, sehr guter Support. Klare Empfehlung von meiner Seite. Es ist sehr einfach Pop Ups zu erstellen.

Using app

About 2 years

Total reviews

10

Average rating

4.2

Developer Reply

Hallo Florian, vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind. Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-) Anna

5 / 5 Share

Oct. 12, 2022

I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :) Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers. Thank you so much once again, Anna from OptiMonk

5 / 5 Share

Oct. 12, 2022

I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Francesca, I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!! Please feel free to reach out anytime you have questions. :-) Anna from OptiMonk

5 / 5 Share

Oct. 6, 2022

The install was pretty easy to follow, and anytime I had an issue, the customer service was outstanding both on email and the live chat - super helpful, super fast.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

5 / 5 Share

Oct. 5, 2022

Zsofi's support has been unreal. We wanted to launch a really complicated AB testing solution with two totally different forms. Not only was that possible via the cookie splitting beta but I also wanted som technical custom JavaScript work to send a date stamp into our CRM so we could report on lifetime value based on pop source without it being overwritten if the user happened to see multiple pops in our testing roadmap. The support team gave me custom code along with screenshots of exactly how to build the hidden field all within less than a couple of hours. Easily the best tool to grow your email lists with such a huge template library with best practices. If the app can't do it you can bet their support will make a solution. Thanks guys, so excited to have you as a partner.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team

5 / 5 Share

Oct. 4, 2022

Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!

Store

Sapari

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk

5 / 5 Share

Sept. 30, 2022

Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Bastian, I was really happy to chat with you today, thank you so much for your compliments <3 Please feel free to get back to me anytime and I wish you a wonderful weekend :) Anna from OptiMonk