All reviews

Rating Breakdown

  • 5
    93% (409 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (436)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2022

This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi πŸ‘‹ Thank you so much for this beautiful review, it means a lot to us πŸ™ It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup! Kind regards, RΓ©ka

5 / 5 Share

Sept. 20, 2022

La miglior App per quanto riguarda il pop-up, personalizzabili al 101%, qualsiasi tipologia di elemento, countdown, collegamenti prodotti, richiamo tramite css selector, id, link ecc. Qualsiasi regola di frequenza e apparizione per l'apertura del popup. ASSISTENZA 10, in particolare SΓ ra mi ha risolto un problema davvero difficile, per cui ha dedicato 1 ora del suo tempo. Direi da scegliere al volo!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear about your positive experience with OptiMonk It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara

5 / 5 Share

Sept. 19, 2022

OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success. We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk! Sara

5 / 5 Share

Sept. 14, 2022

Amazing customer support, available at all times and very understanding and cooperative. Recommend 10/10!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Antonio, We were very happy to assist you, please feel free to reach out anytime in the future. We wish you the best of luck with your popups! :) Anna & Sara from the OptiMonk Support Team

5 / 5 Share

Sept. 14, 2022

I love the aesthetic of this app and the options and customer service is amazing and super helpful. I've already made sales from my pop ups and i'm excited to see how things grow!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Thank you so much for your amazing feedback! We are delighted to hear that you found our app beneficial. I wish you a lot of success with your campaigns and please reach out to us if you need any assistance! Best, Sara

5 / 5 Share

Sept. 13, 2022

I was helped by Chris who was an absolute STAR! honestly he was with me for over 2+ hours until my pop up was fully installed. What a patient young man! This guy needs a raise! amazing service honestly

Using app

13 days

Total reviews

6

Average rating

4.3

Developer Reply

Hey there, It's Chris here, I just wanted to thank you so much for your very kind review, it was an absolute pleasure helping you with your campaign :) I wish you the very best with your campaign and do get back to us if you need help with anything else Kind Regards Chris

5 / 5 Share

Sept. 12, 2022

Straightforward to use and easy to set-up, we use this app with considerable success for exit-intent pop-ups. Conversion rates are good. Definitely recommended.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Phil! Thank you so much for the review 😍 We are so happy to hear about your positive experience with OptiMonk. We wish you a lot of success with your business and please feel free to reach out to us if you need assistance in the future. Have a lovely day ahead β˜€οΈ Zsofi from OptiMonk

5 / 5 Share

Sept. 11, 2022

The app creates a beautiful pop up. The template is easy to use and good choices. I wanted to collect emails but couldn't get Shopify email to send out an automated email/lead magnet in response to gathered emails so switched to collecting emails with the promise of a giveaway instead. The support from Optimonk was FABULOUS while I was grappling with this.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Melanie! We are happy to hear that you like our templates and that you find our support helpful :) It truly means a lot to our small, hardworking team. Have a lovely day ahead β˜€οΈ Zsofi

5 / 5 Share

Sept. 6, 2022

Great app and great customer support. I can recommend the app wholeheartedly if you need an easy to use pop-up on your webshop.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I am so happy that you found our support helpful, and that you find our app beneficial. I wish you a lot of success with your business and please let us know if we can assist you with anything else. Best, Sara from OptiMonk

5 / 5 Share

Aug. 30, 2022

Very helpful and responsive team. Used this app to make a pop up on our website and it performed well. I only wish the free plan could be extended.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I am so happy that you found our support helpful. It is also amazing to hear that you enjoy using our app! Please let us know if we can assist you with anything else. Have a lovely day ahead, Sara from OptiMonk

5 / 5 Share

Aug. 30, 2022

Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease

Store

Judyrue

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future. Anna from OptiMonk

5 / 5 Share

Aug. 30, 2022

I contacted Support to clarify how the triggers work and it was the best customer support i've ever received. I actioned the changes easily and I have seen instant results and orders from customers. Highly recommend.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, I'm so happy that you were satisfied with our consultation! <3 Once again, thank you for your review and I wish you a lot of success with OptiMonk: many new leads and more and more sales. :) Have a great day, Anna

5 / 5 Share

Aug. 29, 2022

Great app and great support. Also happy with the results so far. I've integrated this with Klaviyo so far and it works like a charm.

Using app

14 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, I am delighted to hear that you like our app. It was a pleasure assisting you! 😊 I wish you a lot of success with your campaigns and your business ❀️ Please let us know if you have any questions as we are happy to assist you 😊 Have a lovely day β˜€οΈ Sara from OptiMonk

5 / 5 Share

Aug. 29, 2022

Used this app to pop up discounts, very easy to use, set up, schedule time .. excellent customer service

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hey Alessandro, I'm really glad that you were happy with our Customer Support Team and that you find our app helpful to your business! <3 Have a great day and I wish you a lot of success with OptiMonk! Anna from the Support Team

5 / 5 Share

Aug. 27, 2022

The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi David, Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk! If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :) I wish you an amazing week ahead, Anna from OptiMonk <3

5 / 5 Share

Aug. 24, 2022

Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, Wow, thank you so much for your compliments!! 😍 We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us πŸ˜‰ I wish you all the best, Anna

5 / 5 Share

Aug. 22, 2022

Just started using this app but it is doing well for us so far! Hope this app will continue to get us more conversion!

Store

cosy

Using app

10 days

Total reviews

9

Average rating

4.1

Developer Reply

Hi There, Thanks a lot for sharing your opinion, it means so much to our hard-working Support Team! <3 I wish you good luck with your business and I hope that OptiMonk will help you increase your conversions and sales! Have a nice day, Anna from OptiMonk

5 / 5 Share

Aug. 19, 2022

So far I am very happy, though I'm still in my beginning month. I love the options, and the ability to customize all/most of the elements in the campaigns. When I had a question, Anna was right there on chat in mere moments, and was extremely helpful! I have no doubt that if I'm ever in need of help again, that they will be there to assist. When I'm ready to grow past the page views for the free plan, the paid plans/upgrades look very affordable. You also get emails to help you make the most of your setup. Recommend!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amy, Thanks for coming back after your nap to write this really kind review! Especially for mentioning my name, I honestly appreciate it! :) And yes, you're right: we'll be there for you if you need any assistance. <3 Have a nice day and good luck with the app, Anna

5 / 5 Share

Aug. 19, 2022

Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, You made me so happy with your kind words! I was very glad to assist you today :) Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!! Anna

5 / 5 Share

Aug. 16, 2022

Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. πŸ™