All reviews

Rating Breakdown

  • 5
    98% (449 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (437)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Atención perfecta y muy servicial. Recomendado 100%.

Store

Wabiks

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Good app with a amazing customer service!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

so good support and app, thx LULLA and MIA

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I recently experienced an issue where discounts were not showing correctly in the cart when adding bulk products from my custom-built page. Even though it happened right before Black Friday — one of the busiest times of the year — the Opus Cart support team responded incredibly fast and resolved the problem quickly. I’m genuinely impressed with their efficiency, professionalism, and willingness to help, even under pressure. Excellent support — highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Vivian is the beest, she helped a lot!

Store

Bawimi

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Vivian was a fantastic support setting the store up with me.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

I’m really impressed with the Opus Cart Drawer & Cart Upsell app! It’s simple, clean, and super easy to use—perfect for my small business. The features work exactly as I need without any unnecessary complexity. What truly stood out was the support. Vivian and the developer David helped me out on a Saturday evening, which is absolutely exceptional customer service. They quickly understood what I needed and solved everything with patience and professionalism. Thanks again guys!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

super help with VIVIAN and developer DAVID they made 100% what i expected super cool help i asked many customization according to my wish without any hesitation they did i'm glad i choose

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

best cart drawer app I've used. Very customizable and great, fast support for CSS custom code. Vivian is really taking care!

Store

heybee

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The support team is very enthusiastic.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Vivian and Mia did a fantastic job doing customizations to the upsells after I reached out to them. Only took them 30 minutes to make the changes I needed! Thank you!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Awesome support! They responded really fast and helped me perfectly. The app is amazing — I can really recommend it!

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

the support is awesome

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

the app is very nice, very fast to load and offer many customisation at a very reasonable price. Customer service is also very helpful.

Using app

2 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Nov. 14, 2025

Fantastic support! Fast, easy and flexible! Will definitely use this app for more of my Shopify stores. Big thanks to VIVIAN, LULLA and AYLIN!

Store

Weya

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great app. Full of key features and looks very sleek in the cart. Lucas and Ryan helped a lot in custom support.

Using app

12 days

Total reviews

18

Average rating

4.9

5 / 5 Share

Nov. 12, 2025

The customer support at Opus is next level, they are always patient and they make sure they help you out to the best of their ability even if the problem seems really technical or hard. I was really pleased to be helped by Vivian and Ryan in the developer side, the work they do is really A+ and I will even want to have them in my personal store because of how good they do their work. Never imagined Opus will have developers at their disposed, many apps when the problem is really technical they always follow up with your problem and it even takes days to get resolved but in Opus their developers are like customer support agents that they are available whenever needed. Very much recommended app way better than UpCart too and the cart drawer even looks better and is more customizable!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

muy buen soporte, me ayudaron a una hora muy tarde en la noche

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Vivian from Opus Cart Upsell has been absolutely amazing! She went above and beyond to help me set up and customize the app to fit my store perfectly. Her responses were fast, clear, and super friendly — she made the whole process smooth and stress-free. The app itself works great and has already improved our upsell conversions, but what really stands out is the quality of support. Having someone as attentive and knowledgeable as Vivian makes a huge difference. Highly recommend both the app and the team behind it!

Using app

5 months

Total reviews

13

Average rating

4.7