Kakaclo ‑Clothing Dropshipping
B2B clothing marketplace from verified China & USA suppliers
Rating
3.5
feedback
84
chart
#2,825
All reviews
Review RSS Feed
July 4, 2024
Despite facing challenges with KakaClo's website navigation and their limited offline presence, I have been thoroughly impressed by their after-sales service. Regardless of occasional quality issues like size discrepancies and color variations, KakaClo's prompt compensation and refunds never fail to satisfy customers. Their commitment to resolving any quality or logistics issues promptly sets them apart.
July 3, 2024
The daily trend updates from KakaClo have given my store a competitive edge in the market. I can offer the latest and most sought-after styles, attracting fashion-conscious customers and increasing sales.
That's fantastic to hear! We're thrilled that KakaClo's daily trend updates have given your store a competitive edge by offering the latest and most sought-after styles. It's great to know that this has attracted fashion-conscious customers and increased your sales. We're committed to providing you with the tools and updates to continue thriving in the market!
July 1, 2024
KakaClo's extensive product range and competitive pricing have been instrumental in driving the success of my business. I can always find the right items to meet my customers' demands while maximizing profitability.
That's fantastic to hear! We're thrilled that KakaClo's extensive product range and competitive pricing have been instrumental in driving the success of your business. Meeting your customers' demands while maximizing profitability is key, and we're glad to provide the right items to support your goals. We're committed to continuing to meet your expectations and ensuring your business continues to thrive!
June 28, 2024
KakaClo's global drop-shipping feature has made expanding my business internationally a breeze. Their reliable service and top-notch products have enabled me to reach customers worldwide with ease and confidence.
That's wonderful to hear! We're thrilled that KakaClo's global drop-shipping feature has made expanding your business internationally so seamless. Our commitment to reliable service and top-notch products is aimed at enabling you to reach customers worldwide with ease and confidence. We're here to support your continued success and growth in the global market!
June 27, 2024
With KakaClo's US warehouse, I can guarantee fast and efficient shipping to my American customers. It has significantly improved the overall shopping experience and boosted customer loyalty.
That's fantastic news! We're delighted that KakaClo's US warehouse has allowed you to guarantee fast and efficient shipping to your American customers. Improving the shopping experience and boosting customer loyalty are key goals for us, and we're thrilled to hear about your positive results. We look forward to continuing to support your business and ensuring excellent service for your customers!
June 24, 2024
KakaClo's extensive product range at competitive prices has revolutionized my wholesale business. It's my go-to platform for sourcing a wide variety of high-quality clothing items that cater to diverse customer preferences.
Thank you for your feedback! We're thrilled that KakaClo's extensive product range and competitive prices have revolutionized your wholesale business. We're committed to providing high-quality clothing items that cater to diverse customer preferences. Your satisfaction is our priority, and we look forward to continuing to support your business!
June 24, 2024
Kakaclo's dropshipping app has made it easy for me to start my own clothing business. Their vast selection of products and seamless order management system have been invaluable. While occasional discrepancies in inventory levels have caused delays, their customer service team has been proactive in resolving issues.
Thank you for sharing your experience! We're glad to hear that KakaClo's dropshipping app and vast product selection have been valuable for starting your clothing business. We apologize for any occasional discrepancies in inventory levels but appreciate your understanding. We're committed to providing excellent customer service and resolving issues promptly to ensure your business runs smoothly.
June 13, 2024
KakaClo's daily updates with the latest fashion trends keep my store ahead of the curve. It's like having insider access to the hottest styles, ensuring my inventory is always in-demand.
Thank you for your great review! We're thrilled that our daily updates help keep your store ahead of the curve with the latest fashion trends. It's wonderful to hear that your inventory is always in demand!
June 12, 2024
The convenience of KakaClo's dropshipping model has streamlined my business operations. Despite the occasional inconsistency in product quality, the fast delivery and wide product range make them a valuable partner. The integration with my online store has also been smooth, reducing my workload significantly.
Thank you for your feedback! We're glad to hear that our dropshipping model and fast delivery have streamlined your operations and that the wide product range is valuable to your business. We appreciate your input on product quality and will work on improving it.
June 11, 2024
KakaClo's extensive product selection and competitive pricing are just what I need for my wholesale business. The platform has truly boosted my sales, making it a go-to solution for all my inventory needs.
Thank you for your fantastic review! We're thrilled to hear that our product selection and pricing have been beneficial for your wholesale business. We're committed to supporting your success and look forward to continuing to serve your inventory needs!
June 2, 2024
Although KakaClo's product quality isn't always top-notch, their reliability makes up for it. The consistent delivery times and affordable prices are a trade-off I'm willing to make for my business. My customers appreciate the fast shipping even if the product quality varies.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.
May 24, 2024
Kakaclo's dropshipping platform has simplified the logistics of running my online boutique. Their app is intuitive, and their quick turnaround time for orders ensures customer satisfaction. However, I've encountered minor issues with product quality in a few instances.
We're thrilled that KakaClo's dropshipping platform has streamlined your online boutique operations! Our intuitive app and swift order processing aim to prioritize customer satisfaction. We apologize for any inconvenience caused by occasional quality issues and assure you that we're continuously working to address them. Thank you for your valuable feedback!
April 23, 2024
They have a good variety and selections of apparels however, they are so bad in maintaining business relationships. Products all the sudden out of stock, after orders are made already few days i get an email saying we are sorry, restocking 5 days delay! like why, this was not properly monitored and we were notified BEFORE our clients log their orders? Another terrible experience, their ongoing shipping delays. Barely, they deliver on time. Most if not all my orders from Kakaclo are delayed, logged in my shop with delayed fulfillment and my tracking for deliveries, always Kakaclo is way behind. Like why you guys are so bad in managing shipping? They say, we will give you 50% off shipping fee when orders are not shipped in 10 days! if they are delayed, you should waive the shipping fee altogether as we refund it all to our clients as courtesy. Not just that, I have to keep asking for the refund which by the way, i have not received yet. The 2 stats i'm giving is for the wide selections and prices. Shipping and customer service are by far not great and you guys need to seriously work on improving that.
March 30, 2024
KakaClo's exceptional customer service truly sets them apart! Unlike other platforms where negotiations drag on without resolution, KakaClo promptly compensates for any issues caused by them. Despite occasional discrepancies in size or color, their swift response ensures customer satisfaction.
Thank you for your kind words! At KakaClo, we take pride in our exceptional customer service. We promptly compensate for any issues caused by us, unlike platforms where negotiations can be prolonged. While occasional discrepancies may occur, our swift response ensures customer satisfaction. Your feedback is greatly appreciated.
June 24, 2024
They finally got back to me and shipped my items but it took 7 to 8 days to ship and were hard to contact so I will give them a 2 as it seems to happen more then once - I notice another customer had not ship - 12 days now and after 4 days of trying to contact they finally tell me out of stock - unacceptable I have been trying to contact these people and have had no reply - it has been over a week since i placed an order and they still have not shipped the products. Extremely poor customer service leaves you guessing if you should cancel the orders and explain to the customer that the distributor is extremely slow and doesnt reply to you. When you call you have to leave a voice mail also. It has been 7 days for one order and 8 days for the other with no clue when it will ship
Dear Aurelia Clothing, Thanks for your feedback. We received your email and we've reply you the same day, could you please double check your email inbox? We are sincerely sorry for the delay. Some factory workers resign and return to their hometowns before the Chinese New Year. After the New Year, most suppliers resume work in the first week, but there is a shortage of workers, leading to insufficient factory capacity to fulfill the ordered quantity. The factories are now fully operational and striving to increase production. The situation is expected to normalize by mid-March. Any question, you are welcome to contact us anytime. Nick [email protected]
Feb. 7, 2024
At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help！
Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!
Jan. 15, 2024
I have just had a nightmare getting onto my account but I have to share how supportive Nick was in sorting out this problem. He was fast at finding the problem and had an equally fast response for sorting it out!! So far this is a great app and great customer service.
We're sorry to hear about the trouble you faced while accessing your account, but we're glad that Nick provided you with prompt and effective support to resolve the issue. Thank you for sharing your positive experience with our app and customer service. We appreciate your feedback and are here to assist you whenever you need us.
Nov. 27, 2023
We focus on custom products. We have made clothes here that align with our requirements at a reasonable cost. The customer service is quick to respond and detailed and meticulous in their day-to-day.
We're glad to hear that we've been able to meet your custom product needs at a reasonable cost. Our customer service team strives to provide quick, detailed, and meticulous support. Thank you for your positive feedback and for choosing us for your clothing requirements!
Oct. 6, 2023
Products and prices are good, but shipping is not good for dropshippers. Customer care non existent- have been trying to reach them for few days now but no response. Finally I got a response that shipping will be delayed by 3-5 days , and will start shipping after Oct 5th due to holiday for the order I placed on Sep 28th. Thats not the way to run a business. Need to work on faster shipping and better customer service response. Hopefully, they will work on these issues and make it better in future. Sorry to say but fact is US Buyer can not wait for 10 days shipping time plus 12 days of actual delivery due to holidays. Requesting them to cancel the order, see what happens. Looking for better service in future. Order was cancelled promptly and refunded. Upgraded to 4 stars. Thanks
Dear Shopboxdeals, We apologize for the delivery delay caused by the nationwide observance of the National Day holiday. The closure of transportation companies during this period has significantly impacted our operations. We had posted a notice on our website homepage a month in advance to inform customers about this holiday period, and we deeply regret any inconvenience caused. Please be assured that we are actively working to expedite the processing and shipment of your order as soon as operations resume. We value your patience and understanding during this time, and we remain committed to providing you with the best service possible. Any question, you are welcome to contact us and we will reply you within 2 business days. Best regards, Nick
Sept. 5, 2023
I enjoy the products offered and the selection of many items to choose from. But I recently had a customer purchase a dress that looks nothing like the picture. The material of the actual item is different than the item shown. She was not happy about it and didn't want the hassle of returning it. She sent me a picture of the dress she received and it wasn't anywhere near the picture that shown on the website.
Hi Fru Gal Boutique, Thank you for sharing your experience with KakaClo! We're delighted to know our platform is making a positive impact on your business. We're always working on enhancing our services, and your feedback motivates us to do even better. Looking forward to serving you for many years to come! Thanks! Timothy