All reviews

Rating Breakdown

  • 5
    99% (88 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Dec. 12, 2024

Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review, so cool to hear how Order Automator saves you time and streamlines your workflow. Thanks also for acknowledging our team and responsiveness. We appreciate you!

5 / 5 Share

Oct. 24, 2024

Order Automator has been a game-changer for our Shopify store! The app is incredibly efficient and has streamlined our order management process. What really sets them apart is their outstanding customer service. The team was responsive, attentive, and even went above and beyond by implementing a custom feature we needed. Highly recommend this app for anyone looking to automate their workflow and get exceptional support!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation and compliments on our service. We love helping people! 😃

5 / 5 Share

Oct. 11, 2024

Joe and his team at Order Automator are amazing! This is a must-have app. They were able to customize functionality for us, allowing us to tag orders from early adopters and long-time subscribers. I honestly don’t know what we’d do without it!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

"must-have" app, love this! Thank you for sharing your experience, glad we could help you out. 👍

5 / 5 Share

Oct. 8, 2024

The best way I have found for connecting to Amazon for MCF and it comes with a whole load of other features for automatic how we deal with incoming orders. A really useful toolkit. The support is top-notch as well - even adding custom features when required.

Store

WH USA

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! "A really useful toolkit" is a cool way to describe the app, thank you!

5 / 5 Share

Sept. 23, 2024

This is a fantastic app. Frances was excellent at understanding my needs and helping me automate some of the manual processes for my orders with my suppliers, which require orders to be submitted in CSV. Out of all the apps and other resources I have been exposed to on Shopify in my e-commerce journey to date, these guys are the best! They are also responsive and always willing to help. I was blown away by Francis and his team when they asked me to explain what I needed, not just shut me down and tell me what I would get or what they wanted to provide me with. I cannot thank them enough! Thank you, team. You have saved me hours of processing time!

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

What a great review thank you so much for sharing your experience! So cool to hear Order Automator is saving you hours of processing time. 😃

5 / 5 Share

Aug. 5, 2024

Delivers the functionality we were looking for and their support team is excellent - they really went above and beyond to ensure that we dialed in the app to get the most out of the functionality we were looking for.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could help you get dialed in, thanks so much for the review!

5 / 5 Share

July 9, 2024

Best support ever

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Haha thanks! What a nice compliment :)

5 / 5 Share

June 25, 2024

This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Must-have app, love this! Thank you so much, happy that we were able to help you with the customization on your order processing system.

5 / 5 Share

June 19, 2024

Works great for our need to fulfill digital downloads and the team is very response to help requests.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Nice! Thank you!

5 / 5 Share

June 13, 2024

What a great app to minimise admin. We recommend this app if you want to save time. It sends out emails to our many dropship vendors without any issues. The team quickly solved a minor issue - but it is essential to our store. We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)

5 / 5 Share

June 11, 2024

This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!

5 / 5 Share

May 3, 2024

The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the details on how you use Order Automator, and the customization process, happy to help make that happen for you. We appreciate you!

5 / 5 Share

April 29, 2024

Easy to use app and does exactly what we require! The team are very proactive at supporting and solving any queries we have. Would highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high recommendation! Happy to hear that our app is easy to use and provides a solution for you. We appreciate your feedback :)

5 / 5 Share

April 11, 2024

Really straightforward app, got it up and running in no time, and the support team was outstanding in terms of speed of replies and friendliness plus competency. Great and can recommend, absolutely.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Smiles all around here thanks so much for sharing your feedback and recommending Order Automator :)

5 / 5 Share

Feb. 14, 2024

We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! That's cool to hear you started with 1 feature and expanded to others. We're always building and adding to the app, comments like this motivate us to provide more solutions. Thank you for your feedback.

5 / 5 Share

Feb. 8, 2024

Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Happy to help you with the customized solution, thanks for sharing how you use the app and thank you for being a part of our community :)

5 / 5 Share

Feb. 1, 2024

5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking). This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Huge thanks to you too for writing such an awesome review, thank you so much! Glad we could help you out, thank you :)

5 / 5 Share

Dec. 18, 2023

Order Automator has revolutionized the way we manage our Shopify store! This app is an absolute game-changer when it comes to automating tasks, making our workflow more efficient, and enhancing overall productivity. One of the standout features of Order Automator is its reliability. It flawlessly automates routine tasks, from order processing to inventory management, saving us valuable time. The level of customization and control it offers is exceptional, allowing us to tailor workflows precisely to our store's needs. Moreover, the app's intuitive interface makes setting up automation rules a breeze. Even for those unfamiliar with complex technical processes, the user-friendly design makes it accessible to everyone. What sets Order Automator apart is their exceptional customer support. They are fast, friendly, and incredibly competent. Whenever we've had queries or even when we needed assistance with customization, their support team has been there to provide prompt and effective solutions. Their dedication to helping customers achieve their automation goals is truly commendable. Highly recommended! Kudos to the Order Automator team for developing such a fantastic tool that has become an integral part of our store's success story.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow we're blown away by the details and praise in this review, thank you so much! We really appreciate this, getting feedback like this motivates us to keep building, keep automating, and keep trying to provide the best service possible. Thank you 🙂

5 / 5 Share

Dec. 18, 2023

I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.

5 / 5 Share

Dec. 14, 2023

Really well built app with excellent customer support. The most sensibly designed and reliable way to integrate with Amazon FBA.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for voting our app the most sensibly designed and reliable way to integrate with Amazon, really appreciate that!