Order Automator
Automate Shopify Tasks | Order Fulfillment + Tagging + More
Rating
5.0
feedback
88
chart
#353
All reviews
Rating Breakdown
Review RSS Feed
Nov. 8, 2023
Highly recommend this app, it solved at least 2 problems we didn’t have a solution for, and likely to simplify many of our processes we have been developing. Easy to set up, simple pricing and great support. If you find other Shopify automation apps somewhat convoluted and complicated, and need advanced order processing, then this is a very effective solution.
Great to hear it's solving problems and simplifying solutions, that's our goal :) Thank you for recommending our app, we appreciate it!
Oct. 18, 2023
The app is working well for what we need. The customer experience is above and beyond. Very responsive and quick to help!
We are happy to help and try our best, thank you!
Oct. 18, 2023
Great app to manage location assignment depending on Shipping method and/or shipping country. Helpful support by Frances !
Thanks for sharing how you use the app, and the nice comment 🙂
Oct. 3, 2023
It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks. Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed. Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly. Even if it's something that requires a customization, our app has the flexibility to do this. Hope to hear from you soon, just contact us we can help you quickly.
Sept. 25, 2023
Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.
Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.
Aug. 9, 2023
App is working great and the developer even made a custom change for us free of charge. Very happy over all.
Thank you! Happy to make the customization for you. 👍
July 13, 2023
Frances, Joe, and the team have been great. They worked with me on a custom solution that has been working great ever since. Solid team and a great app!
Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂
July 11, 2023
Great app! We had been using a different one for years, but it was not maintained and eventually stopped working. We are using it for notification of a customer's first order and for notifications about certain other kinds of orders that require special attention. Support crew is very helpful! Can't go wrong. 8-)
Thanks, glad we could help! We're always updating + adding new features and love providing solutions for our community, you can always count on Order Automator. ✊
June 30, 2023
We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.
10/10 yaasssss thank you! Happy to make that custom feature for you. Wishing you the best with your business!
June 29, 2023
Absolutely amazing support. The app worked great as it was but I needed an extra feature. I asked support if the feature was included and I just overlooked it. It wasn't, but they were determined to customize the app and add the feature. It is now a new feature for the app itself. Could not recommend this app more and have tons of confidence that they have my back moving forward.
Thank you so much! We love getting new feature requests and helping people with new automations 😃
June 21, 2023
The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need
The best app team haha wow thank you so much! We appreciate you!
June 14, 2023
Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.
Thank you so much! We appreciate you and the opportunity to implement the customization.
May 10, 2023
From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience. One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.
Happy to build that for you, thanks so much for sharing your experience, and for the good words about our team. We appreciate you!
April 29, 2023
Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!
Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!
April 7, 2023
needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!
Happy to help out, thanks for the review we appreciate you!
March 28, 2023
This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!
Thanks for sharing how you use it + your experience with customizations, enjoy!
Dec. 20, 2022
Very good application that allows me to track orders very accurately. The team is attentive and was able to create a specific rule allowing me to check if the orders have received their tracking numbers. Thank you Order Automator!
Glad we could help you out with the customization, we enjoy creating solutions and are happy to automate this for you. Thank you for sharing! :)
Nov. 11, 2022
This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.
Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!
Oct. 14, 2022
Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!
Great to hear it's helping you in multiple ways, thanks for sharing!
Oct. 13, 2022
This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!
Thank you for the review and the recommendation!