All reviews

Rating Breakdown

  • 5
    99% (81 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 13, 2023

Frances, Joe, and the team have been great. They worked with me on a custom solution that has been working great ever since. Solid team and a great app!

Using app

3 months

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂

5 / 5 Share

July 11, 2023

Great app! We had been using a different one for years, but it was not maintained and eventually stopped working. We are using it for notification of a customer's first order and for notifications about certain other kinds of orders that require special attention. Support crew is very helpful! Can't go wrong. 8-)

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks, glad we could help! We're always updating + adding new features and love providing solutions for our community, you can always count on Order Automator. ✊

5 / 5 Share

June 30, 2023

We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.

Using app

7 days

Total reviews

7

Average rating

3.9

Developer Reply

10/10 yaasssss thank you! Happy to make that custom feature for you. Wishing you the best with your business!

5 / 5 Share

June 29, 2023

Absolutely amazing support. The app worked great as it was but I needed an extra feature. I asked support if the feature was included and I just overlooked it. It wasn't, but they were determined to customize the app and add the feature. It is now a new feature for the app itself. Could not recommend this app more and have tons of confidence that they have my back moving forward.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We love getting new feature requests and helping people with new automations 😃

5 / 5 Share

June 21, 2023

The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need

Store

LANA

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

The best app team haha wow thank you so much! We appreciate you!

5 / 5 Share

June 14, 2023

Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We appreciate you and the opportunity to implement the customization.

5 / 5 Share

May 10, 2023

From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience. One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Happy to build that for you, thanks so much for sharing your experience, and for the good words about our team. We appreciate you!

5 / 5 Share

April 29, 2023

Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!

5 / 5 Share

April 7, 2023

needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Happy to help out, thanks for the review we appreciate you!

5 / 5 Share

March 28, 2023

This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for sharing how you use it + your experience with customizations, enjoy!

5 / 5 Share

Dec. 20, 2022

Very good application that allows me to track orders very accurately. The team is attentive and was able to create a specific rule allowing me to check if the orders have received their tracking numbers. Thank you Order Automator!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could help you out with the customization, we enjoy creating solutions and are happy to automate this for you. Thank you for sharing! :)

5 / 5 Share

Nov. 11, 2022

This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!

5 / 5 Share

Oct. 14, 2022

Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Great to hear it's helping you in multiple ways, thanks for sharing!

5 / 5 Share

Oct. 13, 2022

This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!

Using app

2 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the review and the recommendation!

5 / 5 Share

Oct. 7, 2022

AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

Thank you, appreciate the review and shoutout!

5 / 5 Share

Sept. 22, 2022

Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

We enjoy the opportunity to build a custom solution, thanks for the recommendation!

5 / 5 Share

Sept. 19, 2022

We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience and 100% recommendation about our app! We're happy to be able to provide a solution for you.

5 / 5 Share

Sept. 12, 2022

By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow this is such an awesome review, big smiles and fist pumps here! We want to thank you as well, your feedback and ideas are great! More features coming soon! :)

5 / 5 Share

Aug. 15, 2022

I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)

5 / 5 Share

Aug. 14, 2022

works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear that, thank you!