Stellar Delivery Date & Pickup
Stellar Delivery Date & Pickup - Show Delivery Date Picker
Rating
4.7
feedback
534
chart
#129
All reviews
Sept. 9, 2025
Hele goede klantenservice, snel en doelgericht. De app zelf biedt heel veel opties, heeft ons mogelijkheden voor de shop gebracht die ik ergens anders niet kon vinden.
Thank you for your kind words! We’re so glad to hear you’re enjoying both our app’s features and our customer service. It means a lot to know app is providing unique shopping opportunities for your store. We truly appreciate your support!
Sept. 8, 2025
Thank you so much for the rating! We truly appreciate your support and are delighted to know you’re enjoying the app. Our team is always here if you need any assistance.
Sept. 8, 2025
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our team would love the chance to understand your concerns better and help resolve any issues you faced. I also observed that we haven’t received any support request from you before the review. I kindly request you to let us know the issue you are facing, so I can provide you with the proper assistance and resolve it quickly. Our support team has already sent you an email. Here is our email address: [email protected]
Sept. 5, 2025
Really great support! I scheduled a call for less than 24 hours, and they walked me through troubleshooting my zipcode error. Within 10 minutes, we had everything resolved, and the app is now live on my site!
Thank you so much for your kind words! We’re glad to hear that our team was able to quickly assist you with the zipcode issue and get your app live in no time. Your satisfaction means a lot to us, and we’re always here if you need any further support. Wishing you great success with your store!
Sept. 5, 2025
My customer service rep was wonderful and gave detailed instruction on how to solve an issue that I had been dealing with for days in just 15 mins.
Store
My Store
Using app
4 days
Thank you so much for your kind words! We're delighted to hear that our support team was able to resolve your issue quickly and provide clear instructions. Your satisfaction is our priority, and we’re always here if you need any further assistance.
Sept. 3, 2025
Hemadri provided exceptional customer service to get my online store up and working again. Thank you!
Thank you so much for your kind words! We're glad Hemadri could help get your store back up and running smoothly. We truly appreciate your feedback and are always here whenever you need assistance.
Aug. 29, 2025
Thank you so much for the review! We truly appreciate your support and are glad you’re enjoying our app. We're always here if you need any assistance.
Aug. 26, 2025
Support is great! Very helpful in getting the app set up and running!
Thank you so much for your kind words! We're glad our support team could help you get the app set up and running smoothly. If you ever need further assistance, we're always here to help!
Aug. 31, 2025
The online assistance has been very helpful when they are available but I Moore often than not need help when they are not available.
Aug. 12, 2025
they dont answer any of my emails needing help for weeks.
We understand your concern and want to clarify that we have already received your message and replied to it, along with sending multiple follow-up emails. However, we haven’t received any response from your side. It’s possible that our emails are not being received or viewed on your end, so we kindly request you to check your inbox and spam/junk folder. If you’d like to discuss your query directly, you can schedule a meeting with our support team here: https://calendly.com/identixweb-shopify-app/support We’re happy to assist you and resolve your concern as soon as possible.
Aug. 7, 2025
Thank you so much for rating! We’re thrilled to know you had a great experience with us.
Aug. 5, 2025
We sincerely appreciate your review! Your satisfaction is our priority, and we’re delighted to have met your expectations.
July 31, 2025
Resolved the issue. Great customer service!
Thank you for your kind feedback! We’re glad we could resolve the issue and provide you with great service.
July 30, 2025
Thank you for your review! We’re thrilled you had a great experience with us.
July 30, 2025
Thank you for your review! We’re glad you had a positive experience and will keep working to make it even better.
July 24, 2025
Thank you so much for the review! We're thrilled to hear you're enjoying the app and truly appreciate your support! 😊
July 20, 2025
Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful! Only improvement I hope to see is this - currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced. The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.
Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank. Thanks for your support!
July 12, 2025
Thank you for the the review! We’re glad you’re enjoying the app. 😊
July 11, 2025
Thank you for the review! We really appreciate your support! 🌟