All reviews

Rating Breakdown

  • 5
    88% (473 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 95% (506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We truly appreciate your support and are glad you’re enjoying our app. We're always here if you need any assistance.

5 / 5 Share

Aug. 26, 2025

Support is great! Very helpful in getting the app set up and running!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad our support team could help you get the app set up and running smoothly. If you ever need further assistance, we're always here to help!

5 / 5 Share

Aug. 31, 2025

The online assistance has been very helpful when they are available but I Moore often than not need help when they are not available.

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 12, 2025

they dont answer any of my emails needing help for weeks.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

We understand your concern and want to clarify that we have already received your message and replied to it, along with sending multiple follow-up emails. However, we haven’t received any response from your side. It’s possible that our emails are not being received or viewed on your end, so we kindly request you to check your inbox and spam/junk folder. If you’d like to discuss your query directly, you can schedule a meeting with our support team here: https://calendly.com/identixweb-shopify-app/support We’re happy to assist you and resolve your concern as soon as possible.

5 / 5 Share

Aug. 7, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for rating! We’re thrilled to know you had a great experience with us.

5 / 5 Share

Aug. 5, 2025

Using app

About 5 years

Total reviews

3

Average rating

3.7

Developer Reply

We sincerely appreciate your review! Your satisfaction is our priority, and we’re delighted to have met your expectations.

5 / 5 Share

July 31, 2025

Resolved the issue. Great customer service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re glad we could resolve the issue and provide you with great service.

5 / 5 Share

July 30, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled you had a great experience with us.

4 / 5 Share

July 30, 2025

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We’re glad you had a positive experience and will keep working to make it even better.

5 / 5 Share

July 24, 2025

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're thrilled to hear you're enjoying the app and truly appreciate your support! 😊

4 / 5 Share

July 20, 2025

Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful! Only improvement I hope to see is this - currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced. The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank. Thanks for your support!

4 / 5 Share

July 12, 2025

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for the the review! We’re glad you’re enjoying the app. 😊

5 / 5 Share

July 11, 2025

The support was very helpful and the app provided functionality that I have been looking for. Top Tier !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We really appreciate your support! 🌟

5 / 5 Share

July 8, 2025

Does what it needs to do pretty inexpensively, and I've had great customer service when things went wrong (due to my errors, not theirs!)

Using app

Over 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're glad to hear the app is meeting your needs affordably. It's great to know our support team was able to help when needed — we're always here to assist, no matter the issue. Appreciate you taking the time to share your experience!

5 / 5 Share

July 7, 2025

Great customer service. App accomplishes exactly what i was looking for. Highly Recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that the app meets your needs and that you had a great experience with our customer service. Your recommendation truly means a lot to us!

5 / 5 Share

July 7, 2025

Amazing app, I've been using this app for 5 different webshops and the features are amazing. The support is spot on it seems they are availabe 24/7. Highly recommended this app!

Store

Filoes

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear that you're using the app across five different webshops and loving the features. It's great to know our support team has been there for you whenever needed — we truly aim to be as responsive as possible. Your recommendation means a lot to us!

4 / 5 Share

June 30, 2025

Great app and user friendly.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind feedback! We're glad to hear that you find the app great and easy to use. If you ever have questions or need support, feel free to reach out — we're always here to help!

5 / 5 Share

June 24, 2025

Excellent support and assistance.

Store

My Store

Using app

About 4 hours

Developer Reply

Thank you for your kind words! We're glad to hear you were happy with our support. If you need any further assistance, we're always here to help!