Pickup Delivery Date Pickeasy
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The support team are prompt and unbelievably helpful. Always happy to address any issues and even suggesting other ways to further optimise
I had a great experience with the customer service team. The support was smooth, clear, and very helpful throughout. A special mention to Dhina, who handled our discussion. He was extremely knowledgeable and understood exactly what we needed. He guided us step by step and made everything easy to follow. What stood out was his attitude. He was patient, professional, and genuinely focused on helping. As a customer, I felt well taken care of. Dhina & Bharath is exactly the kind of support person you hope to get. I would strongly recommend him to anyone looking for reliable and efficient customer support.
Thank you so much for your support and feedback. It really means a lot to us!
Very useful app. Also great customer support. Subiksha and Vindu were very helpful in helping me navigate the app
Thank you so much for your support and feedback. It really means a lot to us!
Great app, great customer service. Highly recommend
really i didn't like it all good , but they send delivery information in page order , in wrong place , they don't have any idea to fix it
Hi Kheireddine, Thank you so much for your feedback. I completely understand your concern about the delivery information showing up under products in the Shopify order page. Unfortunately, this is the only method Shopify currently allows apps like ours to pass delivery or pickup details (such as date, time, and type) from the cart to your orders. If we remove this data, your customers’ selected delivery details would be lost. That’s why all scheduling apps on Shopify follow this same approach. I truly wish we could customize Shopify’s order page to change this behavior, but it’s currently outside our control. That said, I’ll continue checking with Shopify for any future updates, and if a better solution becomes possible, I’ll reach out right away. I really appreciate your patience and understanding on this. Warm regards, Siva Delivery – Pickeasy LogBase
Manaz was a lot of help getting me set up on this app. 5 stars!
Subiksha did an amazing job in helping us as we had an issue. We really like this app thank you so much.
Thank you so much for your support and feedback. It really means a lot to us!
Subiksha was very helpful in assisting me with installing this app how I wanted and answered all of my additional questions with ease. We are yet to start using this app live however we are pleased so far with the ease of use.
Thank you so much for your support and feedback. It really means a lot to us!
Subiksha, i really appreciate your help. It do really help us a lot to get thing solve. Appreciate much.
Thank you so much for your support and feedback. It really means a lot to us!
Sankari, Subiksha, Bharath and Manaz was really helpful. will be happy to work with him again.
Thank you so much for your support and feedback. It really means a lot to us!
I needed some custom support to fix some glitches for my website. Subiksha was very quick to response and help to fix these issues through both the live chat and a zoom meeting. Very professional and I am pleased with the service. Thank you so much!
Thank you so much for your support and feedback. It really means a lot to us!
Very helpful customer service!
Friendly customer service. Easy to use.
Thank you so much for your support and feedback. It really means a lot to us!
Updated review -- I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.
Thank you so much for your support and feedback. It really means a lot to us!
Barath and Manaz was fabulous. He stayed past our scheduled zoom call to assist in all of my questions and found custom text solutions for each question or request. I would happily request to work with barath and Manaz again for any Pickeasy questions!
Subiksha was able to answer all my questions and was very thorough. Thank you!
Thank you so much for your support and feedback. It really means a lot to us!
Barath Assisted me with setting up.
wonderful onboarding service from Jenifer and barath!
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