Pickup Delivery Date —Pickeasy
Order delivery date picker for store pickup & local delivery.
Rating
5.0
feedback
1,092
chart
#666
All reviews
May 31, 2024
Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.
Dec. 16, 2024
Barath , Siva & Rahul & Vinduja was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 23, 2024
Always on touch, solving all problems. Looking forward to see more improvements of the plugin!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our service.
May 29, 2024
Nice app does what it says it do, also great customer support, thank you Nandini for the call and explaination
May 28, 2024
I needed help customizing the app cause im just so slow with technology and Vindu was so kind and patiently walked me through the whole process. The app woks perfectly and its about to save me from so much frustration
We sincerely appreciate you taking the time to share your feedback with us. Your kind words mean a lot, and we're delighted to hear about your positive experience with our product and service.
May 18, 2024
Die App arbeitet perfekt und alle gewünschten Anpassungen wurden bis dato super schnell und passgenau umgesetzt. Großartiger Kundenservice! Gemeinsame Änderungen und Programmierungen via Zoom Call mit einem direkten Ansprechpartner. Kein Chatbot und sehr schnelle Reaktionszeiten, Support in Echtzeit. Nur zu empfehlen!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 14, 2024
This App works as intended. Very quick to add to your site. Had a few issues setting it up correctly, however the live chat support were able to fix the issues in less than 15 minutes. Very helpful
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 13, 2024
Great help
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 11, 2024
Would like to thank Jenifer for the exceptional service for helping me out with navigating the checkout session. Its been a long 2 hours to resolve what I needed and she stayed with me throughout everything.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 8, 2024
Barath offer amazing assistance with setting up delivery and pick up for my new store
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 3, 2024
Jenifer was great to help us set up the app and understand the functionality.
Thank you for taking the time to share your feedback with us.
May 2, 2024
Barath was very helpful in assisting me in my problem solving issues
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 30, 2024
I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 27, 2024
Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page. Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.
UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now. If you need any further assistance or have any questions, please don't hesitate to reach out to us via email. Regards, Logbase. I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.
April 20, 2024
Barath was very very helpful!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Oct. 11, 2024
Stellar customer service!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 16, 2024
Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 15, 2024
Janani helped me so much I really appreciate the customer service this app has provided
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 7, 2024
All my requests were actioned within minutes.The best customer service experience I have had in a while!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Nov. 8, 2024
The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently. The app is great for what I need and is versatile so I have more flexibility with how I sell different products. Janani Logbase helped me today and was very patient when my microphone didnt work
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.