All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2023

Great support, thanks Vinduja

Store

Picnic

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 14, 2025

Very helpful customer service Subiksha!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 18, 2023

As someone who gets overwhelmed with adding apps, Logbase have been amazing! A simple zoom meeting and it was set up by the end. Very informative. Thank you!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Oct. 16, 2023

He querido cambiar una oración en los productos y han respondido muy rápido y me han solucionado el problema en un segundo. Además Rajkumar ha sido muy amable y atento. Muchas gracias

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Oct. 14, 2023

Amazing service and quick response to my request. Vindu was extremely helpful, would recommend this app to any shopify site owner.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 14, 2023

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 11, 2023

Vindu was extremely helpful and made everything much easier when we had to re-integrate the app into a new theme. We have been using Logbase for almost a year now and very happy with all the help we get.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Jan. 6, 2025

Great app, excellent support. Manaz was very helpful

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 10, 2023

Vindu was very helpful today in changing the appearance of our website.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Oct. 10, 2023

Very helpful support and done with care. Answered all of my questions and solved all issues I was having with setting up the app.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It really means a lot. -Febin

5 / 5 Share

Oct. 9, 2023

Kavishan really help a lot! Solved many issues at once

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out.

5 / 5 Share

Oct. 9, 2023

Vinduja helped me fixed the Pickeasy when I changed my theme. She also helped me adjust its size according to my store preference. I would recommend this product to anyone looking for a time picker added to their storefront. The support and team behind were all helpful and knowledgeable. Again, thank you Vinduja for your help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

2 / 5 Share

Oct. 6, 2023

Waste of time. App doesn't even support transferring addresses to google calendar. Your time is better spent somewhere else.

Using app

1 day

Total reviews

2

Average rating

2.5

5 / 5 Share

Oct. 4, 2023

Sudhan Ravi Did a great job to help solve my problems. Went the extra mile

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 28, 2023

Great service and really amazing support team! Rahul

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Nov. 28, 2025

Subiksha I just wanted to say a big thank you for your help earlier. You were so patient, and you really took the time to walk me through the issue with my pickup address not showing fully in the confirmation emails. I truly appreciate the way you explained everything step-by-step and made sure it was resolved. As a small business owner (and often a solo-preneur on the go!), I really wish the app had a bit more flexibility and customisation — especially the ability to manage things easily from the phone instead of always needing the laptop. It would make such a big difference for businesses like mine that are constantly moving. But genuinely, thank you again for your support today. You made the whole process so much easier.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

5 / 5 Share

Sept. 27, 2023

I had an excellent experience with Febin. I needed some help with the app and he jumped right in and took care of it for me. What an easy process. So thankful for his patience with me since I really had no idea what I was doing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 26, 2023

Kavishan is a Rockstar. Had an amazing zoom meeting to setup the app. Super helpful!!! Can't wait to try this app!!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

5 / 5 Share

Sept. 26, 2023

Sudhan was extremely helpful and got the app set up really well for us. Nothing was too much trouble, app is really well designed and does absolutely everything we want it to.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 25, 2023

We use this app to manage our very busy Xmas period but also a few products that need specific collection times and dates. I was assisted with the set up by a member of their team called Sowmi to achieve exactly what I needed.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.