All reviews

Rating Breakdown

  • 5
    98% (1,118 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,110)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 25, 2026

I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.

Using app

6 days

Total reviews

4

Average rating

2.8

Developer Reply

Hi there, Thank you for your patience and for giving us another opportunity. I’m happy to share that the checkout issue has been resolved, and I noticed you’ve been using the app for the past 2 days. I hope everything is working smoothly and meeting your requirements now. If you’re satisfied with the current experience and our support, could you please consider updating your review from 1★ to 5★? Your updated feedback would mean a lot to our team and really helps Pickeasy grow and motivates us to provide the best service. Of course, if you notice anything else or have any questions at all, just reply to this email—we’re always here and glad to help. Thank you again, Rahul Product Manager – Pickeasy Logbase.io

5 / 5 Share

Feb. 23, 2026

Just started using this app and was having a hard time getting it to show up. Had amazing service by Rajkumar who was able to remote access my shopify and get it set up for me. Excited to have this feature.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 23, 2026

We have been using this app for our business for over a year now and it has been great. The support team is super responsive if an issue ever comes up. Highly recommend this if you are looking for an app that can process order pickup at multiple sites!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 25, 2026

Manaz nailed it once again. Really appreciate his help

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 20, 2026

Barath provided absolute 5-star service, much appreciated!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Pickeasy is really good and works exactly as we needed. The features are solid and easy to use. What truly stands out is the support team they are amazing. They respond quickly, understand the issue, and fix it without wasting time. I really appreciate their effort and dedication. Highly recommended.

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 19, 2026

understood right awy what i needed and stayed with me till it worked. can be better service!!!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 18, 2026

Die App ist super easy aufgebaut, lässt sich leicht zu integrieren und der Kundenservice ist echt mega. Kann die App bis dato empfehlen. Läuft sicher und ist natürlich eine super Geschichte, wenn man solche Rates anbieten will, wie Abholung oder Lieferungen.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 18, 2026

Subiksha great service. Thank you so much!!! Very easy to use the app and it's user friendly.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Fantastic service by Vignesh. Thanks!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 17, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 16, 2026

Amazing support. Fast, reliable app. Using on my both business websites without any issues. Highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 16, 2026

Subiksha was a great help and the support was excellent, whenever I need anything they respond immediately. Great functionality too, lots of customisation in the widget and in development!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 12, 2026

This app is a lifesaver for local fresh prepared food delivery, and the customer service is always exceptional! Vignesh is so helpful!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 18, 2026

Amazing Customer Service! Dhina and Barath Was absolutely great to work with. Super Helpful and very knowledgeable

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Mr. Barath was very helpfull!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This is a really great app and it's essential for my needs. I would like to thank Dhina for providing me with excellent guidance on how to use it.

Store

Komfy

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

Feb. 10, 2026

I enjoyed speaking with my agent, Manaz. He was very helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Helpful & Great support to resolve my issue promptly, thank you Dhina!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)