All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Feb. 1, 2024

Barath was such a delight to work with! The app is now working to perfection... If only more apps had this service and UX

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

We use this app for food pickup as well as golf registrations. It’s very flexible and can be tailored.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

After trying several local delivery apps this app has met all my requirements and exceeded my expectations. The best part about the app is the customer support team - they've been able to kindly get me set up as well as help make the layout perfect for my store. Even when I changed themes, the process was really easy and painless. They were easy to speak to and understood the outcomes I wanted to achieve. I absolutely recommend this to stores needing a quality local delivery date scheduler and good customer support!! Thanks to Siddarth for all your help.

Store

Bituin

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

I was able to use this app in place of three other separate apps, very happy with the app and service, chat with annies selvakumari very helpful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2022

Excellent app and easy to use. Best part is the customer service. I scheduled a zoom meeting which lasted about 30 minutes. I shared my screen and let them take control, they helped me set everything up on my store and I will continue to work with their app. Also did I mention it is extremely affordable ? $$$

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

We offer fresh bread delivery on certain days and locations via local delivery. We also offer pick-up on farmers market two days a week. Besides we ship all over Slovenia our natural syrups under Saint Lorenz brand. In Store Pickup Local Delivery app enables all this. Annie from Logbase helped to solve some issues before launch in very short time and with great full knowledge. Recommended. Gregor from Saint Lorenz

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 9, 2022

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service! The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer. For those reasons I give the app 4 stars, but the customer service is a 10.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 5, 2022

We use this app in our store. It has increased our sales by making it easy to offer product customization and options to our customers. Customer service responded quickly when he had a question about the app. Thanks Annie!!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2022

Fantastic customer service! Kavishan was helpful and very thorough. Thank you very much! My setup is complete and working great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

The app was a breeze to put up from LogBase's wonderful customer service. I scheduled a zoom call and with Sreeman's (a logbase rep) help, we were able to set up the program seamlessly. Sreeman also helped point out some other issues and improvements I could make to my website and how it could be accomplished. So far have had no issues with the app and my customers love the new and improved checkout! Highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

I've worked in IT for a few years now and have worked with vendors big and small. The service this team provides is one the best I have experienced. Siva was incredibly knowledgeable and answered all questions I had. Highly recommend this app for its ease of use and fantastic support.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

Sudhan was the best helper for some coding changes I needed. I was very impressed with his help. Kudos!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Super helpful customer service team (Sudhan), always available to do a zoom call to assist me with my issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

I have just added this app to my store and I am LOVING it! Sending a HUGE shout out to Janani who jumped onto a zoom call and helped me with everything I needed. She was patient and kind and did everything I asked as well as answered all my questions that support was next level. Thank you :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

101% customer service, very accomodating and it really helped me set-up and fix problems with the app and my shipping. Been helpful right from the start. Special mention to Siddarth Nataraj, he's been very responsive and it's the best customer service I've ever have. Thank you so much, highly recommended this app!!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Great app and the customer service was fantastic! Exactly what we needed for our bakery. Easy to use for both customer and shop owner.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Amazing app and team behind it. They REALLY know how to manage complex shipping and make it super-simple for the customer. Support is brilliant.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2022

The team here is extremely available and helpful! Whenever I need to make changes (which has been a lot!) they are there to help and assist and solve. Setting up sessions is easy, and even when I send emails they reply promptly. I never feel like I have to wait to fix something, which is critical when running a small business. I am not techy at all so this assistance for me has been very helpful and appreciated.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

The customer service is really high quality. The app can be a little confusing, but the team is always there to help.

Using app

About 2 years

Total reviews

2

Average rating

5.0