All reviews

Rating Breakdown

  • 5
    98% (1,127 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,119)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2024

Febin was extremely helpful and patient with me! Helped me navigate the app set me up perfectly! Great Service

Using app

1 day

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 18, 2024

Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work. It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

July 3, 2025

I have been using the app for more than a year. The team, Vinduja, Subiksha and Manaz are very prompt and helpful in setting up and solving issues. Any problem is just a chat or zoom call away.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 10, 2024

very patience, helpful and resolve the issue!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

1 / 5 Share

Jan. 9, 2024

Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.

Using app

About 1 hour

Total reviews

4

Average rating

1.0

Developer Reply

Hello, Thank you for your response. We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature. We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings. Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time. Regards, Siva Customer Success Team Logbase.io

5 / 5 Share

Jan. 5, 2024

Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Jan. 2, 2024

100% for Pickeasy's customer service! Big thank you to Vinduja and Annie for helping me out whenever I have a question!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 28, 2023

Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 27, 2023

Barath helped me a lot with my questions. I really appreciate his effort. thank you

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Jan. 22, 2024

I Have support from Annie, Fast and high quality. The app works great. I recommend!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Dec. 25, 2023

Great support recommend to try!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

5 / 5 Share

Dec. 22, 2023

Hands down the best service received from any app on Shopify we have used. Thank you for your help, guidance and support Sudhan. Appreciated!!!

Using app

About 1 hour

Total reviews

16

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 19, 2023

I'd like to express that I had a fantastic experience with Barath's support; he's incredibly helpful and supportive.

Store

DELITES

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Dec. 23, 2023

will recommend Rahul. he is good. Janani is great and helpful

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Dec. 14, 2023

Great help received in a matter of minutes. Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Dec. 12, 2023

Great app that suits our needs. And excellent support, when help is needed.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate the time you've taken to share your valuable feedback. We are truly grateful to learn about your positive experience with our services. Thank you so much for your support.

5 / 5 Share

April 3, 2024

This app is awesome. It's easy to customize to fit our business needs, and the support has been absolutely outstanding. Special thank you to Barath for resolving my issue quickly and seamlessly.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 11, 2023

Rahul was great in helping with teaching me / fixing my inquries!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Dec. 8, 2023

Veena was extremely helpful in getting my store set up exactly as needed. I greatly appreciate her help and would recommend this app to anyone who needs a pick up/delivery calendar.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.