All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

Rahul was very helpful by guiding me how to set up my store to my liking. He went out of his way to ensure I was a satisfied customer.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 22, 2023

Great app with great support. Logbase quickly got back to us and answered all our questions. Thanks!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review.

5 / 5 Share

Feb. 20, 2023

Amazing App and service provided. Had a chat with Rahul, he solved my complex problem and exactly gave me website as per my requirements. Highly recommend

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 17, 2023

Rahul, ha sido muy amable y atento. Me ha ayudado a solucionar mi problema de una manera rápida. La atención es buena.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 16, 2023

Ik was op zoek naar een makkelijke en niet te dure app om afhalen beschikbaar te maken op mijn website. Deze app heeft alle opties die ik nodig heb. Bij het installeren kwam ik wat problemen tegen. Hierbij werd ik heel snel en heel goed geholpen door Rahul. We planden gelijk een zoom meeting in en hij heeft alle tijd genomen om alles goed in te stellen en uit te leggen. Ik raad deze app zeker aan!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Aug. 14, 2024

highly recommended, this is a really great app. i never have to wait for more than a minute to get assistance from staff members, thanks rahul!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We appreciate your time and effort taken to leave us a review. Please feel free to reach out to us at any time. We will be glad to assist you.

5 / 5 Share

Feb. 9, 2023

Good explanation from the customer services person - Janani. App works as per my needs. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2023

sowmiya was very helpful with our zoom meeting today with setting up my account. I would high recommend using this system. the support was great. Also to add at a later date, I must have contacted these guys a good 10 times now and not once has it been an issue and has always resolved any issues. the response time aswell is bar far the fastest on all apps I've used.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your motivating review. We will be glad to assist you anytime. Thanks, LogBase Team

5 / 5 Share

Feb. 6, 2023

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

DHINA was an excellent support. Extremely helpful and quick assisting with integration of the app as well as kind and patient.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your wonderful review. We will be glad to assist you at any time.

5 / 5 Share

Jan. 31, 2023

Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan!!!!!!!!!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We are glad to assist you at any time.

5 / 5 Share

Jan. 30, 2023

Great support, Rahul and thank you very much for helping us. I really appreciate you're help thanks again

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 26, 2023

I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Barath and Rajkumar was extremely helpful! he helped me set up my local delivery and store pickup options. very fast respond time

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Nov. 23, 2025

ALWAYS great customer service.. I was helped Janani, I was greeted with a chat pop up from window where a real agent joined right away. This has been the case every time I've had to troubleshoot. They assisted with my issue then also showed me how to update it myself for next time. Very happy with this!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 🙏🏻

5 / 5 Share

Jan. 10, 2023

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your wonderful review! It's always our pleasure to assist you.