All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。 また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。 一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 2, 2023

Love the great customer service. Always quick to respond, super helpful and efficient. I've dealt with different people but they were always very knowledgeable.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Kavishan is the most professional support ever! amazing app and amazing service! A bit more improvements can be done to the app to match all our requests, but I'm sure the team are open for suggestions and are actively working to improve the app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Wonderful service Subiksha. Very talented support, and extremely helpful. There are many customised options. Will recommend to anyone.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Their App works great and has a ton of flexibility to it. Dare I say it is likely the best pickup and delivery app available on the Shopify store. Support is always top notch. Instead of just having the option for support via email or support ticket, these guys also allow you to request support via Zoom. Best service I have received out of all the Shopify App teams I have worked with.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Excellent service was able to schedule a zoom meeting on the same day I had a query and get it resolved!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Dhinakar was very knowledgeable and patience with me , great service and very professional , Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Perfect for businesses that deliver locally! The customer service is wonderful! Siva helped me figure out everything I needed. Thank you Siva!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

We haven't implemented the app live yet as we're still in the setup process but they have been great to work with. Siva helped us navigate through the issues we had at the outset and it's great to know they are available for any other issues we may run into.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Ms. Janani was very helpful, very clear instructions, solved my request in a short amount of time. Very convenient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Febin and Siva helped me very patiently and good to set-up the app in my Shopify account and showed me how the settings work, so I can do it myself perfectly

Store

CEMS

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Purchased the app only 1 days before going live and with the help of the awesome tech support team, got the site up and running in time for our big launch! Seamless and easy to use. LogBase is very supportive of startup companies! Dhinakar and the rest of the team were awesome!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Annie was very helpful, Great support, app works well. recommend it, does what we need it to do, adaptable features are a bonus

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Very responsive and helpful support team! The app wasn't embedded properly in my theme so they promptly fixed it for me. They also helped me out with other things in my theme.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Sudhan, Subiksha and Manaz was very helpful, she took time to help me with my holiday schedule on zoom, it was very quick! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Best customer service!!! Thank you Vignesh!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Really good application. Excellent costumer services. They help you with any inconvenience with the app.

Store

Nagev

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Fantastic! I had a tricky issue trying to include delivery date and time details in Shopify's automatic order confirmation email. Tried googling for help with all sorts of remedy with no success. Approached helpdesk via chat and issue resolved within 5 minutes. Thank you to In Store Pickup Local Delivery's team, especially, Dhinakar.

Using app

3 months

Total reviews

1

Average rating

5.0