All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2022

Wow, Raj went way above and beyond in helping me install and customize this app so it's working seamlessly. If you're thinking about using this app, don't hesitate, and reach out to customer support to help you install it. Highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

The customer support is one of the best I've experienced so far! They were really quick in getting back and offering multiple solutions and very quick in executing the solution to fix the issue I was facing.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 14, 2022

We are a meat company that delivers locally and needed help setting up delivery locations and drop off locations. Rajkumar went above and beyond helping us with our website. We have never had better service! Highly recommend!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Siddarth was great! Amazing service. It is my second store using this app and I Really recommend. Their service is great.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Janani was very responsive and fast to answer all of my questions. Literally minutes after signing up I asked the support team a question and they got on a zoom call right away. This is very convenience because I was on a time crunch at that moment and I was able to push my work much faster!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Rajkumar and team provide great support! From updating email templates, to assisting with technical issues, they're on top of it.

Store

Longo's

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Annie is so very helpful. She assisted me so well via zoom call. I've managed to know the things that i need to check. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Sept. 6, 2022

These are the best developers I've used. So incredibly quick, helpful and able to assist and meet my needs. This app is so customisable. Wish I found it sooner. Really recommend for anyone needing a delivery calendar.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The support is very prompt and helpful, especially if you are not as tech savvy and new to this. They guide you very well.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Spoke to Annie and Manaz from Oickeasy Team for Help was very good and app is very functional.

Store

Carlos

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

Annie, Subiksha, Janani and Annie helped us with setting up our customized shipping rates, added a new pickup location and also helped us communicate with the Shopify guru to enable some functions. This has been the most smooth experience as we have been struggling to do for weeks and her help was just what we needed. All problems solved! Thank you so much!

Using app

Almost 3 years

Total reviews

22

Average rating

4.9

5 / 5 Share

Sept. 1, 2022

Raj was super helpful! App was up and running in 2 days. Highly recommend. No bugs like the other apps have so far.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before. To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

REALLY HELPED our business! really good customer service. They fix any bugs or issues with the plug in straight away. I do wish this integrated better with shopify's local delivery application and or was able to send automated messages to clients.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Thank you Vignesh you are the man. Thank you so much for your help. Customer service for this app is amazing. I highly recommend

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

This app solved my complex delivery rates and options for my store, thanks Subiksha for your excellent support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Annie was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0