All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Oct. 5, 2021

I can't honestly say enough good things about this app and the support team. The app does exactly what we needed and we have been able to style the UI to suit our site design. The support team are highly responsive and extremely helpful.

Store

Corries

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Best customer service of any app I've ever used. The guys are very responsive and fast to solve any issues. I use the app to control my daily deliveries and they are always by my side if I need to customize the experience. The app is also very simple and effective!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

We use this app for delivery and pickup scheduling. It's been quick and simple. The app team has also been helpful and responsive whenever an issue arises and are quick to get it solved. Thank you to the team at LogBase!

Store

Mazati

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Great customer support. Works well and nice feature to get emails with each order per location. Also usefull to customize local language.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Been looking for an app with all these features -- finally! It makes our life so much easier, and our customers happier with clear-cut delivery options. Logbase team is also very helpful. They're the first Shopify developer team that actually stayed on a call with us until our issues were resolved. Thank you Logbase!

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 30, 2021

We are an online cake store and we use this app for our local deliveries and pick up. The app works well and we are happy with it. The most important part is the customer service. The support team has been invaluable to us from helping with the set up and fixing any minor issues. They have a Zoom service, where you can book a meeting and speak to someone on their team and they help you right then and there. The customer service is outstanding.

Store

bannos

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I haven't fully explore and use it but the way it was shown and configure, it pretty covered all things our online store is needed. Adding more is the very accommodating and well knowledgeable technical support(Sree) and even their CEO is trying to help to resolve the concern. Thank you! I appreciate you kindness.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Super helpful with on-boarding and setup. Definitely recommend. We were so impressed that we were up-sold on two separate apps.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

J'utilise cette application pour la vente de produits avec livraison à domicile et en entreprise. La qualité et la réactivité du support technique est excellente ! I use this application for the sale of products with home and business delivery. The quality and responsiveness of technical support is excellent!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Installed the app yesterday to help with my client's bakery business. The customer support has been *exceptional*. They made it very easy to schedule a virtual meeting to help with installation, but I got so much live, real-time help through the in-app chat that the virtual work session was unnecessary so I canceled it. Very happy with the app and the service so far.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

These guys are truly amazing! Their support is super helpful and the app allows me to do everything I need for a seamless transaction. Recommend them x1000.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I have used lots of other apps in the past but this one by far is the best app out there they are so helpful and fast i recommend this to anyone looking for a delivery or in store pick up app A+

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Before we installed the app I checked all the reviews. For us it was strange all reviews have 5 stars. But we try the app anyway. Now i can say the guys deserved every single 5 star review. The support is outstandig and as a Ecommerce Senior Consultant I want to recommend them. Thanks guys

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

The support team is awesome they'll set up everything for you right in front of you, app works super well and is flexible to cover most special situations that I have (different regions based on week, different shipping rates based on distance, etc). I'm having a great experience

Store

SKINTO

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

I have used a lot of Shopify app and my experience with their support has been always OK, but the support from this app is on whole another level. Thank you, Shiva and Shree for helping me set up everything. Great UI, and a lot of customization. If your store does local delivery and pick up this is my No. 1 must-have app. I Highly recommended it!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

We're using this app for our food and beverage client and the entire app is seamless and intuitive. We've not had any issues in the lifetime of our use and whenever I have a question or product feature suggestion the customer service team is amazing at answering these and going the extra mile to code a solution to make our store run the best it can. Can't thank the customer service team enough for their expertise. Trying out their new upsell app as well I'll post a review when I get some time with it but they have been extremely helpful in the set-up and explanation of features there

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app did a much better job than the previous one I used and it's very customizable. The support team is super helpful and respond really quickly. No regrets using this app at all.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Thank you so much for your help Padma!! We really like how you always help us in the most efficient way.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

This app has been incredibly useful for my business as we looked to manage local deliveries and making some changes to how we shipped. I found myself needing support a few times and have been very impressed with how knowledge and responsive the team has been. I'd give them 6 stars if I could!

Using app

Over 1 year

Total reviews

1

Average rating

5.0