All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2022

a really nice man (Kavishan) helped me and solved all my problems!!! Thank you! I´m liking the app a lot.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Very good good service and support. The application works as we expected. Support helped us set everything up so that it works as it should. Everything happened quickly and willingly. Thank you very much

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

App is well made and fairly intuitive. There was one small issue, and customer service came in and fixed the issue within no time. Annie was great! Highly recommended!

Store

Laura's

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us. Farhath Manaz is fab!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2022

great online support. used the chatbox and received assistance within seconds and problem fixed within minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Thanks a lot to Customer Support Team who help to set up according to our request. They reply very fast and helpful

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

This app allowed me to have multiple delivery areas with multiple schedules at different fees. Sudhan was super helpful and he was able to help adjust and trouble shoot the settings to my businesses needs.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

just started out using this app, it's great so far & the support team is awesome, thank you Siva specially with the prompt response

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Have just begun using this, but it's been so easy to set up and their customer service is WONDERFUL! They are available to help within minutes, instead of emailing and waiting for a response like other similar apps. Highly recommend so far!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2022

Amazing service, reply straight away to help make the app work on your store. We are happy so far with the performance of the app.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2022

I used this app to set up a bunch of different custom local pick up options that are not standardized. The customer service I received from Siddarth at LogBase was exceptional! The app was able to do all the things I wanted - the company helped me figure it out. I couldn't be happier.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2022

The representatives are very helpful in resolving any issues I have with the app. Always fast and reliable response.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2022

This App helped me out sooo much! The customer service team was excellent and help me install it and customize it to my exact needs. I was so happy with Raj, he is extremely knowledgable, and skilled--he helped me with my very specific issues and I was able to get one on one help within a few hours of my request. Highly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2025

Service d'assistance très réactif et totalement disponible. Merci à Subiksha Barath and Dhina. pour son professionnalisme et sa réactivité. Mes besoins étant spécifiques, je continue d'expérimenter l'application. Très bon ressenti pour le moment. Je m'abonne d'office sur le plan annuel. Merci à l'équipe.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2022

This app has everything I need to offer my customer local pick up and delivery. Rajkumar was amazing to work with and took his time to help set up my store. The customer service is great!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Great use in our store and easy to navigate! Customer support was fantastic. Janani R. of Customer Support was quick to respond in the chat, provided links, then initiated a Zoom call to personally resolve our issues.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Janani was absolutely amazing! Super quick response, held a zoom call and talked me through everything! HIGHLY recommend this app. I use it for my online store to help customers pick their instore collection or delivery times and personalize their delivery. Support was so fast and friendly. 5 stars!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

Subiksha and Manaz were so professional and really know the product and the customers need so so well. I'm grateful to have dealt with them and if I need any help or changes to my Pickeasy app, I feel safe and comfortable dealing with them both. Wonderful service and amazing humility. Highly Recommend

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Great functionality and highly recommend this app for pick-up and delivery. Special thanks to Siva, He was extremely helpful and support to set up the pick-up configuration and tested it with me. His service is very fast and perfect. This app really meets my problem with Pick up method. Great app and Great Customer Service.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2022

Always such wonderful help and so efficient! We love working with you guys and keeping our local delivery and shipping needs updated for our customers. Thank you!

Using app

6 months

Total reviews

3

Average rating

5.0