Pickup Delivery Date Pickeasy
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very patience, helpful and resolve the issue!
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Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.
Hello, Thank you for your response. We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature. We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings. Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time. Regards, Siva Customer Success Team Logbase.io
Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)
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I Have support from Annie, Fast and high quality. The app works great. I recommend!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Great support recommend to try!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Hands down the best service received from any app on Shopify we have used. Thank you for your help, guidance and support Sudhan. Appreciated!!!
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will recommend Rahul. he is good. Janani is great and helpful
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Great help received in a matter of minutes. Highly recommended!
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Febin was quick and helpful, was able to answer all my questions promptly and had great customer service. Looking forward to learning more!
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.
This app is awesome. It's easy to customize to fit our business needs, and the support has been absolutely outstanding. Special thank you to Barath for resolving my issue quickly and seamlessly.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
Rahul was great in helping with teaching me / fixing my inquries!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Veena was extremely helpful in getting my store set up exactly as needed. I greatly appreciate her help and would recommend this app to anyone who needs a pick up/delivery calendar.
We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.
The app makes me add paid rate for pickup locations. I was helped by Vinduja logbase, she was very sweet and patient.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Rahul is the best assistance!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Barath, was great walked me through and also help set up the pickup option (Friday only) I wanted for my store. I’m new to the app but u feel confident it’s going be great for my customers use. ‘Thanks again
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Great prompt, helpful and meaningful service. I just had a chat with Jenifer Logbase who kindly helped me to update my settings to achieve requested outcome, gave some good advise on top of that and was really patient. As we went, I have identified another unrelated issue and she has pointed me to the solution straight away. Awesome job!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Recommend this app - the app itself is really well developed and customer service is perfect. Veena helped me a lot to fix a lot of issues that I struggled with. Strongly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Pickeasy is actually as the name says! A very easy app to use and the online assistance is amazing! Thank you Rahul for your help!!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Thanks you Dhinakar and Rahul, Barath for all the help. App is perfect and service event amazing. I wish we can avoid using the shopify API but all the rest is perfect
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