Pickup Delivery Date Pickeasy
Order Delivery Date Picker for Store Pickup & Local Delivery.
Rating
5.0
feedback
1,155
chart
#676
All reviews
Dec. 22, 2021
Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs
Hi, This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business. I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well. Thanks for the opportunity and time. Saravanakumar CEO LogBase
Dec. 22, 2021
The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.
Dec. 20, 2021
These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!
Dec. 16, 2021
Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!
Dec. 12, 2021
Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.
Dec. 8, 2021
Great app, very useful and convenient. The support is great and very responsive. Would definitely recommend this app.
Dec. 15, 2023
We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app! Anytime I need help, this team is there and offers help any way they can.
Dec. 7, 2021
I struggled for ages trying to find something that would work for my cookie shop and I cannot praise this app and its customer service reps enough! I had to take a break for a few months from my business and am recently re starting it back up and have forgotten some of the steps I need to make the products I have available to my customer base. Its 1245am and Janani was there in a matter of moments on chat not only to help but resolved my issue in less than 3 minutes. I cant ask for better service, because I dont think its out there! :D
Dec. 4, 2021
I'm currently in the process of setting up my store to be able to offer our products for in-store pickup, local deliveries and nationwide postal sending. This will require different dates/times and availabilities based on postal code and product and different pricing based on area, product state (frozen/non-frozen) etc. etc. Basically, there are lots of variables and in combination with another of their apps (Shipeasy), it appears to take care of ALL of it!! I'm yet to go live but after installing the app, I had thorough zoom call with Janani which lasted over 2 hours, just to discuss everything and set it up. It was so easy, and so helpful and was worth the first month's subscription alone. I'm very excited about this and hope it fulfils everything it promises - but I don't see why it shouldn't BIG thumbs up. Thank you!
Dec. 3, 2021
Good support service, and speedy to solve my problem, the support team so friendly and helpful, recommended app for sure!
Nov. 30, 2021
The software integration performance is excellent to achieve the basic needs, and the service is very good to solve user problems very quickly.
Nov. 29, 2021
Cannot rate this highly enough. Siva was AMAZING. After so many issues using other Apps, Siva solved all my issues over one zoom call and installed the application for me. 10/10 would reccomend. THANK YOU SIVA
Nov. 27, 2021
Siva was really outstanding. I think this app will do everything I need it to. Fantastic customer service.
Nov. 23, 2021
We worked with Sree with the Customer Success Team and they are very helpful and had speedy replies.
Nov. 19, 2021
Great app. Raj and the team offer incredible support and are very friendly. Would certainly recommend
Feb. 13, 2026
Subiksha was super helpful when resolving issues. This app is excellent! It's exactly what we needed to compete with other major food ordering platforms. We were able to split our our products offering for pick up or delivery, allow customers to choose their preferred dates and times, black out certain days the courier won't pick up, and allow for 1 hour slot windows for pick up and collection. This is a game changer if you run a hybrid business model for fulfilment. I HIGHLY recommend! Plus the support is excellent - issues resolved in minutes not days.
Nov. 17, 2021
This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.
Feb. 3, 2022
I've used this app for a while now and their customer service is the best I've ever experienced. Today Siva helped me troubleshoot some settings that I couldn't figure out. Any time I have a question they are always willing and ready to help.
Nov. 12, 2021
This app is amazing, it has so many amazing features that has really made my store user friendly. The online support team have been amazing and been there every step of the way. Rajkumar has helped me with every issue I had , he was absolutely amazing.
Nov. 3, 2021
The customer support here is second to none. Siva has been a dream to work with. He's always so quick to answer my questions and even better yet - you can work with them live on a call. I had so many issues with integrations of other apps and he solved them all. HIGHLY HIGHLY recommend this app, as you will be supported the whole way through