All reviews

Rating Breakdown

  • 5
    98% (1,129 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,121)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2020

This app worked perfectly for us,. The support they provided was amazing. I was able to have my questions answered quickly by Kumar and his team, hopping on Zoom twice for a quick chat that saved me lots of time. 5 STARS!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great app! The guide is very clear and easy to set up. They are also available for zoom chats to help with the set up what a great bonus.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Lovely customer service. Friendly, very available and understanding. The app itself is very intuitive and adaptable to your particular service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Very good service and all my requests where answered! They always find a solution. Always available! I recommend this app by far.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

This app is flawless and their support is awesome! Always there to help and super friendly. We are very very happy and highly recommend LogBase apps.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

This app works exactly as I wanted it to be. There are some features which could be done to improve the overall performance and efficiency of the app which I would give it only 4 stars, but their customer service is superb and swift in handling technical issues. So 5 stars for you!

Using app

8 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 20, 2020

This app is perfect for everything I've thrown at it. I have three zones of deliveries, all at different prices and all with free shipping over £20. Can set the zones with full postcodes or partial matches and it works amazingly. Can easily customise the look of the cart mechanics to suit your theme and the options for setting specific days for delivery and lead times is crucial and flawless. And then there is the support, they cannot do enough for you and they are available 24/7. They reply instantly and any changes or big jobs are done within 12 hours, if not there and then. The team have made big changes based just off my questions and they literally cannot do enough to help. I honestly wouldn't bother wasting your time trying other apps because I have tried them all and they dont even come close to the functionality and support of this one by LogBase.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Such a great team at Logbase, they go above and beyond to help with any queries or problems, thank you so much to Siva and his team! Imogen

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Got to say hands down some incredible technical support with these guys. Was on a tight deadline and experienced some issues - they got back to me within 6 hours and basically ran through everything from start to finish to make sure all was working. Special thanks to Kumar!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Subi is excellent. She has assisted me twice and helped with my questions immediately & identified the issues. Not only that she made sure that everything is in proper before handing everything back. Appreciate and thank you!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

We have received really great support from this app and it does everything we need it to do. Very helpful!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

This app is great, and helps our restaurant keep up with the times. The tech service team was so helpful at resolving all of our issues. I highly recommend this app! Barath is very supportive and knowledgable. He fixed my needs.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Store

Crave

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

In Store Pickup Local Delivery helps you add slot pickers not only on the cart page but the ajax cart as well. They have a free set-up assistance service which is very prompt and efficient. It is definitely one of the most cost-effective solution out there!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

I'm using the base version and this does exactly what I need since our business is exclusively pickup and delivery. Their online chat help is quick and helped resolve some initial setup issues I was experiencing. They also took the time to setup my timeslots, review all my settings and suggested some tips for better user experience. I spent alot of time with other Apps that didn't work the way I wanted and never heard back from their support. This App and service rocks! Thanks LogBase to getting my online store up and running!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

The support team goes above and beyond to make sure their application works best for your theme. They have a great communication system that allows you to schedule Zoom calls for initial set-up and/or questions. This application has been so helpful for our store after we changed to a new curbside pick-up model.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

We've tested several other order pickup apps and this is by far the best one. The support team is wonderful and helped us set the app up exactly as we needed in no time!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great support from Padma!!! Thanks She resolved all my questions I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot

Store

Opastri

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

This app works well and has great capabilities. It is simple to use and will help with my business efficiency. The support is world class. They are responsive, patient and genuinely helpful. I could not recommend the team enough. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.

Using app

15 days

Total reviews

2

Average rating

5.0