Triom: Edit & Merge Orders
The reviews for the Order Merger app on Shopify are overwhelmingly positive, with users praising its efficiency in merging orders, saving time, reducing manual work, and improving customer experience. Customers appreciate the excellent customer service provided by Tom from Triom, who is described as patient, friendly, and always willing to help. The app is highlighted for its ease of use, effectiveness in combining orders, and the significant time and cost savings it offers. However, there are a few negative reviews mentioning issues such as inaccurate revenue reporting, duplicated orders, and lack of responsiveness from the support team, leading to financial losses for some users.
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We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.
Thank you for taking the time to write such a thoughtful review! It was a real pleasure working through the customizations with you, and it's genuinely rewarding to hear about the impact across your operations, costs, and customer experience. I'm always here if anything comes up. Tom
straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client
Thanks for the kind words! Really glad the walkthrough was useful and that the app fits what you were looking for. Always around if you need anything else. Tom
Amazing! Tom helped with everything I had issues with. Absolute Legend <3
Thank you, this made my day! Happy I could help get everything sorted. That's what we're here for. If anything else comes up, don't hesitate to reach out! :)
This is the most solid merger platform I’ve tested so far. Orders have been smooth, with no issues or hiccups.
Thank you so much! Really glad to hear things have been running smoothly. That's exactly what the app is built for. If you ever need anything, don't hesitate to reach out!
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