Triom: Combine, Merge Orders for Shopify

Triom: Combine, Merge Orders

Merge orders and let customers edit address, items, or cancel.
Developer
Triom
Rating
4.8
Feedback
75
Reviews
Chart
#1,145
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App for order merging, TrioM, has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in merging orders seamlessly, saving time and reducing manual work. The customer support provided by Tom from TrioM is highlighted as exceptional, with users mentioning quick responses, clear explanations, and helpful assistance. The app is commended for its ability to improve internal processes, automate customer messages, and enhance the overall customer experience. Users also appreciate the flexibility of the app, its user-friendly interface, and the significant time and cost savings it offers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 11%
Less than a month 31%
Less than a year 33%
More than a year 15%
All reviews
5 / 5 Share
Aug. 29, 2026

Super helpful app w/ great customer support! Order editing is a game-changer, definitely recommend checking it out!

Store Using app Total reviews Average rating
Run it Back Fb 5 months 1 5.0
5 / 5 Share
July 8, 2026

Works great! Saves us shipping to the same address multiple times in a day. And the customer support is excellent.

Store Using app Total reviews Average rating
5 / 5 Share
May 5, 2026

Store Using app Total reviews Average rating
Beachly Over 4 years 3 5.0
5 / 5 Share
April 28, 2026

We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.

Store Using app Total reviews Average rating
Icicle Boutique 6 days 6 5.0
Developer Reply

Thank you for taking the time to write such a thoughtful review! It was a real pleasure working through the customizations with you, and it's genuinely rewarding to hear about the impact across your operations, costs, and customer experience. I'm always here if anything comes up. Tom

5 / 5 Share
April 21, 2026

straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client

Store Using app Total reviews Average rating
joey FeldMAN art 11 months 1 5.0
Developer Reply

Thanks for the kind words! Really glad the walkthrough was useful and that the app fits what you were looking for. Always around if you need anything else. Tom

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