All reviews

Rating Breakdown

  • 5
    79% (48 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (2 ratings)
  • 2
    5% (3 ratings)
  • 1
    13% (8 ratings)

Reviews with Text

  • 95% (58)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

I love being able to offer my customers combined orders with less stress and time. This app works really well for me, and I've had excellent customer service support each time I've reached out. There's more functionality that I even realized! Thanks to Tom for the help figuring out how to refund excess shipping today.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Very good tool and great service!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I'm happy to hear Order Merger is working well for you and that you're happy with the service. If you ever need anything, I'm always here to help! Best, Tom

5 / 5 Share

Nov. 5, 2025

Brilliant Customer Service. Super quick response time and swift action. I had the pleasure of dealing with Tom, he was able to identify the problem and deal with it promptly with minimal to no back and forth. GREAT app.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review! It was my pleasure to help you get that issue resolved quickly. I really appreciate you taking the time to share your experience - feedback like this truly makes my day and motivates me to keep providing the best support possible. Thanks again, and I'm always here if you need anything! Best, Tom

5 / 5 Share

Oct. 23, 2025

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I'm happy to hear Order Merger is working well for you. If you ever need any help or have suggestions for improvements, I'm always here! Best regards, Tom

5 / 5 Share

Oct. 15, 2025

Great app that solves such a headache for me! Thanks to Tom for helping me out and being so responsive!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review! I'm really happy to hear that Order Merger is solving that shipping headache for you - that's exactly why I built it. It was my pleasure to help you get set up, and I'm always here whenever you need support. Reviews like yours truly make my day! Thanks again! Best, Tom

5 / 5 Share

Sept. 18, 2025

Using app

16 days

Total reviews

11

Average rating

2.5

5 / 5 Share

Sept. 10, 2025

Super helpful app for merging orders. Makes everything much easier and saves us a lot of time. The best part is the support. Always quick, friendly and really helpful. Can totally recommend!

Store

SP7

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! It's exactly why we built Order Merger - to save you time and make order management effortless. I believe great support is just as important as great features, so feedback like this truly makes my day. Thanks for recommending us - it means the world to small teams like ours! Best regards, Tom

5 / 5 Share

Aug. 26, 2025

The app does exactly as intended, and helps us save significant costs on shipping and manual handling of consecutive orders. We use it for all our 4 e-commerce stores, and have had a very good experience with it. Tom was super helpful when we needed his assistance. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this kind review! I'm really excited to hear that our app is delivering exactly the results you were looking for - saving on shipping costs and reducing manual work across all four of your stores. It was my pleasure to assist you, and I'm always here whenever you need support. Thank you for recommending us! Tom

5 / 5 Share

Aug. 13, 2025

very responsive with any issues and also willing to add settings you think would make your experience better. Pretty sweet thing they got going on here

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! It was a pleasure working on these new features for you. Please don't hesitate to reach out again for any questions / further assistance - always here to help. Tom, Founder of Order Merger

5 / 5 Share

Aug. 11, 2025

If I could give 10 stars out of 5, I would!! Tom, the founder of the app, personally built features just for us.. talk about dedication! . It honestly felt like he was part of our own team, making the whole process seamless. This app has saved us a ton on shipping cost! It makes our operations automated and efficient. It's a NO BRAINER for any businesses. One of the best experiences I’ve ever had with a product and its creator! Good job!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you so much! This honestly just made my entire week 😊 I had such a blast working with you on those custom features - that's exactly the kind of stuff I love doing! When I can jump in and solve real problems for merchants like you, it doesn't even feel like work. So happy to hear you're saving a ton on shipping and that everything's running smoothly now. That's what it's all about! Thanks for being awesome to work with, and you know I'm always here if you need anything else! Tom Founder of Order Merger 🚀

5 / 5 Share

July 14, 2025

Great customer service right when you need it!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Providing excellent customer service is our top priority, and we'll always be here whenever you need support!

5 / 5 Share

March 7, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination. Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront. Support is really fast and effective, too. Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app :) We're happy to hear that you found it extremely useful and that it has helped you save money on shipping costs. We truly appreciate your feedback and hope to continue providing you with excellent service in the future. If you need any other assistance, please do not hesitate to contact us! Tom and the OrderMerger team.

5 / 5 Share

Dec. 21, 2021

同梱の作業が多いので、こちらを利用しました。色々みましたが、一番使いやすく、自動でも、手動でもいくつかの注文をまとめることができます。 送料もどの注文の送料を使用するか選べます。ただ同梱の場合、差額送料が追加になる場合があるので、確実に正確な送料の注文書を出せない場合もあります。でも、そのあたりはshopify側の課題になるかと思います。サポートもしっかりしています。

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

レビューありがとうございます - Thank you so much for your kind review! Please don't hesitate to reach out again for any questions / further assistance - we are always here to help! 😉 - Team OM

5 / 5 Share

Dec. 1, 2021

Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review 😉 If you need anything, please don't hesitate to reach out - we are always here to help! - Team OM

5 / 5 Share

Oct. 2, 2021

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Store

Loëla

Using app

Over 1 year

Total reviews

16

Average rating

4.3

Developer Reply

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

5 / 5 Share

Sept. 30, 2021

Great app for merging orders. Easy to use and reliable. It works with Recharge. Been using it for 2+ years, and it's great.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

Using app

Over 1 year

Total reviews

11

Average rating

4.5

5 / 5 Share

July 12, 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Store

Stix

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your review. Our team is always here to help you 24/7😎

5 / 5 Share

June 30, 2021

Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.

Store

KANSO

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for the review🙏 Our support team always here to help you 24/7😎