Order Merger ‑ Merge Orders
Order Merger - Merge Shopify Orders to Save Shipping Costs
Rating
4.5
feedback
61
chart
#757
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Jan. 2, 2025
We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.
Thank you for bringing this important concern to our attention. We sincerely apologize for the confusion regarding tax reporting and the impact this had on your business. We've just released a major update that completely addresses this issue. Our new version includes: - Enhanced order tracking that properly handles merged orders for tax reporting - Clear documentation on tax calculations - Improved default settings to prevent these complications We're also reaching out to you directly via email with detailed guidance on how our updated system works and how to configure it properly for your specific needs. Your feedback has been invaluable in making order merger better for all our merchants. If you're willing to give our updated version a try, we'd love to work with you personally to ensure everything runs smoothly. Best regards, Tom, TrioM owner
Oct. 11, 2021
The app was working great for us for several months. Now we continue to have issues with little care from the support.
Thank you so much for the review🙏 Our support team always here to help you 24/7😎