Order Merger ‑ Merge Orders

June 12, 2021

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

June 9, 2021

awesome support, helped me a lot and answered a lot of questions. The App is working very good for us so far :)

June 9, 2021

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

June 8, 2021

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.

May 11, 2021

Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.

April 23, 2021

This app has been great for merging orders during our flash sales. Their support team is super quick and helpful too. Easy to use.

March 3, 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

June 21, 2025

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

Feb. 24, 2021

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too! UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

Jan. 5, 2021

After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric

Dec. 10, 2020

So far so good! Also, great customer support AND they have a youtube page to learn about their products.

Nov. 27, 2020

So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.

Nov. 4, 2020

Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.

Oct. 4, 2020

the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime

Oct. 1, 2020

This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.

June 29, 2020

We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!

June 29, 2020

Superb solution for merging orders for shipping purposes! One of the most requested feature from our customers! Absolutely fantastic, responsive, real time support from Vladimir totally sold this for us on two stores! Highly recommended.

June 16, 2020

Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)

May 13, 2020

This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.

Dec. 7, 2020

Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team ========= Previous Review In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.