Rating

4.9

feedback

2,182

Reviews

chart

#103

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    20%
  • Less than a year
    25%
  • More than a year
    23%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the patience, efficiency, and responsiveness of the support team in helping them with various issues, such as template customization and coding problems. The app itself was described as easy to use, seamless, and helpful for generating professional invoices and documents. Users appreciated the flexibility, reliability, and time-saving features of the app, along with the fast and competent support they received. However, there were a few users who mentioned minor issues with updates or connectivity, but these were overshadowed by the overall positive experience.

Highlights

Exceptional customer support and fast response times
Ease of use and efficiency in generating professional invoices
Flexibility, reliability, and time-saving features
Minor issues with updates or connectivity

Rating Breakdown

  • 5
    89% (1,938 ratings)
  • 4
    3% (67 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 80% (1,641)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 17, 2026

The best app with good help team

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Works great and makes a beautiful professional looking quote PDF from Draft orders. Very helpful. Thank you for your work on this.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

They are not joking when the help desk says they will reply within a minute. A detailed guide to solve my "address changing" issue and it is solved in minutes. Had been using this Apps for 5yr and will continue to use it. Thanks Guys.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2026

I want to customize with some verbiage for our business, and the Customer service support made it happen so fast!!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Very helpful support. Great app. Would recommend.

Using app

Almost 11 years

Total reviews

5

Average rating

4.8

All reviews

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