All reviews

Rating Breakdown

  • 5
    96% (1,427 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (20 ratings)
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5 / 5 Share

April 11, 2024

Quick and helpful support. Valeria had my issue resolved in less than a half hour from my ticket submission.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Valeria is truly a star, and we're glad she could resolve your issue promptly. If you ever need assistance in the future, just let us know! 😊🌟 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 11, 2024

I was helped really good by Lauro! I had some dificulties with the templates and he helped to fix everything. i would recomend the app very much.

Store

Rafasol

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear. Thank you for the review! 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 10, 2024

Absolutely FANTASTIC SUPPORT. As a software engineer working in building web apps for over 20 years its wonderful when I'm able to get developer savvy support from professionals who can talk to REST API/GRAPHQL/JSON/ level. This is why Channel XR has relied on FORSBERG+Two since 2018 when we launched our store. We cannot stress what a pleasure it is to work with their support team. Prompt, detail oriented and always fighting to solve even the most complex problems with patience and organized customer service.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you so much for the fantastic review! We're honored you've been with us since 2018. Reading your review was a great way to start the week. Thank you! 🌟 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 10, 2024

Just started using the app and it seems fairly straight forward, plus removes a lot of manual work. Template was missing our VAT number and I was unsure how to add this within the HTML template. Valeria was so patient and clearly explained step-by-step how to enter this information and create the right template. Fabulous support! Thanks so much :-)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

And fabulous review! Thank YOU so much 🌟 Have a lovely day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 10, 2024

Only started free trial today, I had two question and used the online help portal. Very quick response by Valeria and another colleague whose name I have missed, but both were very helpful and quick. Good service so far.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for trying us and for leaving a review. We're happy to hear that you had a positive experience with our support team 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 10, 2024

Outstanding customer service, thrilled to have had all my queries addressed and custom resolved with such attention and care. Can't wait to start using the app for our new POS store!

Store

YALI

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars 🤩 Have a lovely day! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 9, 2024

Great customer service! There was a problem with the translations of our code and Ramon helped me so well and quickly!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review and nice words about Ramon 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 9, 2024

Great app, great support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

And great review! Thank you 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 7, 2024

Order Printer Pro has greatly streamlined my invoicing process. With its intuitive interface and clear instructions, generating professional-looking invoices has never been easier. The design options provided ensure that my invoices always reflect my brand's aesthetic. Overall, it's an essential tool for any business looking to simplify their invoicing workflow while maintaining a polished image.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Wow! What a detailed review 🤩 Thank you very much for the five stars and for taking the time 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 7, 2024

Simple, clean, easy to use. The support is on another level! Highly recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Yay. So happy to hear it! Thanks for taking the time to leave us a review 😀 Kind Regards, øøøm

5 / 5 Share

April 6, 2024

Ich würde Sie zu 1.000 % weiterempfehlen und extrem ausschlaggebend dafür ist, dass der Service so unglaublich freundlich, immer schnell und super beratend zur Seite steht. Gerade deshalb weil kaum noch Service heut zu Tage geboten wird und dieser so unglaublich gerne tut was sie eben tun, stechen sie für mich heraus. Mit dem Service Team von Order Printer Pro ist kaum mehr was nicht schaffbar für mich und ich kann ändern, customizen und mit dem Team sogar programmieren lernen. Klar muss man immer selber etwas tun aber der Service hier und die Berater ganz persönlich sind ein 6er im Lotto für die App und für mich - DANKE !

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

What a way to start the week by reading your fantastic review! THANK YOU so much for the kind words and recommendation 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 5, 2024

I love it, Salome from support was so helpful. Great app !

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review and nice words about Salome 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 5, 2024

Sehr netter und hilfsbereiter Support. Gute App, gerade für kleine Startups.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars ⭐️ And best of luck with your start-up 🚀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 4, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars ⭐️ Kind Regards, Sarah / FORSBERG+two

1 / 5 Share

April 4, 2024

Mir zeigt es auf einmal nur noch die letzten 12 Rechnungen an. Ich finde nirgends die zurückliegenden Rechnungen. Absolute Katastrophe da ich ALLE Rechnungen benötige für meine Steuererklärung! Vielleicht meldet sich ja hier wer von Support. ?!

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Guten tag, and thank you for the feedback. Our support team has reached out to you with instructions on how you can easily access and generate documents for any order in your store using the app, including historical orders :) Note: Leaving 1-star reviews with questions or support queries is generally a lot slower than contacting our support team directly. Shopify delays publishing reviews for up to 24 hours. Our support team is available 24/7, 7 days a week and have an average reply time of under 20 minutes. We are more than happy to help with any questions or help you require. Kind regards, Bjorn Forsberg Business Owner - Order Printer Pro by FORSBERG+two

5 / 5 Share

April 3, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 1, 2024

I have been working with Salome from this company and I will say she has been very helpful in getting our Invoices looking professional and the way we would like them. Will definitely continue to use this product.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review and nice words about Salome 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 31, 2024

I can't recommend this app enough! The support team is absolutely phenomenal—they go above and beyond to assist with any queries or issues I encounter. Their responsiveness and expertise truly set them apart. As for the app itself, it's incredibly user-friendly and efficient. It has streamlined my order printing process significantly, saving me valuable time and effort. If you're in need of an order printing app, look no further. This app and its exceptional support team have exceeded all my expectations!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

I love everything about this excellent review! Thank you for the lovely words 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 30, 2024

The app is very practical, I've been using it for almost two years and have never had any problems with it. I primarily use the invoice/commercial invoice function. The price is fair. The support is great! Very fast and uncomplicated. I can highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

This review makes our day! Thank you for the kind words and recommendation⭐️ All the best, Sarah / FORSBERG+two

5 / 5 Share

March 29, 2024

Love the app. love my templates. Even more than all of that, I love the customer service. Would highly recommend

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

And we love love love your review!!!! Thank you 🙏🏼 Kind Regards, Sarah / FORSBERG+two