All reviews

Rating Breakdown

  • 5
    96% (1,428 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

Jungs waren schnell und kompetent! Meine Frage war in einigen Minuten beantwortet. Tolle Unterstützung! Danke!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Danke! Thanks for taking the time to leave us a review 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 12, 2023

Works great so far. They offer really fast and really helpful support.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 12, 2023

I have not much to say, but EXCELLENT app! Solved all my client problems and saved me on time double handling having to send out invoices separtely through MYOB. Well done to the creators. No issues installing, easy to use, must have for every biz out there!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

EXCELLENT REVIEW!!!!! Thank you so much for your kind words! We're thrilled to hear you think Order Printer Pro is a must-have app💙🤩 Kind Regards, Sarah / FORSBERG+two

1 / 5 Share

Sept. 11, 2023

FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.

Using app

About 3 years

Total reviews

5

Average rating

4.0

Developer Reply

To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on their own activity feed. We've provided screenshots of this from Shopify's own systems etc. They've then forgotten they installed the app, even though Order Printer Pro would have been both showing in their Installed apps list, and on their monthly Shopify invoice every month since they installed and approved the app subscription. They've now come to us and demanded a refund for 3 years that they "didn't know" they had the app installed. We gave 3 months refund, which we feel is fair, especially when such words as "fraudulent" are being thrown around. Long story short, they installed and subscribed to the app, demanded a refund 3 years later, and are now leaving this review because they didn't get their way. It's rare that strange situations come up like this, thankfully. Hopefully our other 800+ 5 star reviews help show what we are really about. Kind regards, Bjorn Forsberg Founder - FORSBERG+two

5 / 5 Share

Sept. 8, 2023

Die beste App, wenn es um Rechnungen geht! Der Kundensupport ist einfach hervorragend. The best app when it comes to bills! Customer support just super excellent.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our support team and Order Printer Pro! It means a lot 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 5, 2023

Excellent service, very fast and helpful, thanks to Nelvin for his great help and advice

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review 😃 Have a great weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 31, 2023

I can really absolutely recommend the app! Not only is their payment model super fair (you only pay if you have more than 50 orders/month), the customer support is also outstanding! Valeria helped me to make all kinds of adjustments to my invoices. She helped me to embed the download link in the English and the German mail template, she translated the invoice for me (for customers from abroad) and she was super kind and patient on top of it. Honestly, it has been one of the best (if not the best) customer service experiences I've ever had. Thank you so much! :)

Using app

17 days

Total reviews

4

Average rating

4.8

Developer Reply

This is music to our ears! Thank you for your fantastic review. I'll make sure to pass on your kind words to Valeria 🤩 Best Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 31, 2023

Der Support ist wirklich super flott, freundlich und kompetent. Mir wurde mehrfach, mehr als üblich, in allen Punkten geholfen, einfach Klasse! Dankeschön an Vanesse und alle anderen im Team!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us a review. It means a lot 😃 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 24, 2023

Sehr hilfreich und auch super das der Creator ein Tutorial Video hat damit man auch alles versteht und wenn man kein englisch kann gibts auch andere die das auf deutsch machen

Store

Dezha

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic review and feedback. Thank you! Love that you noticed the tutorial video, and I am happy to hear it helped you out 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 23, 2023

L'application et le support sont incroyables ! Les factures sont claires et d'une superbe qualité, rine à dire

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci! Thank you for the review 🙏🏼 Have a great day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 23, 2023

Great app which works well with both our b2c and b2b customers. They have a professional and quick customer support team! Had an issue resolved immediately! Also, helped us with the formatting of the templates!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Our support team is always ready if you need help. Thanks for the kind review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 22, 2023

We've tried several order printer apps but this is really the best there is. Very clean setup and it is easy to install. The customer support is amazing as well.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Music to our ears. Happy to hear you finally found us. Thanks for the lovely review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 22, 2023

Very helpful team... Get this app... Shopify's native Packing slips are a total joke compared to Order Printer Pro. Highly recommended!!

Using app

About 4 hours

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for the review! 😃 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 21, 2023

The download, install are straightforward and the interface is intuitive. Straight and simple, gets the job done. Excellent customer support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Love this "Straight and simple, gets the job done" 🤩 Thanks for taking the time to leave us a lovely review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 20, 2023

Im from Peru, i found this apps after compare whit other in price y feature, and this is for a lot much better, the support answer me even on sunday, i really apreciate the creation of this kind of app.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you! And we really appreciate you taking the time to leave us a review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 20, 2023

Really simple to use, love it! I like the layout of my invoices and the ability to customize them with my logo and preferred text.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

And we love receiving reviews as kind as yours 😃 Thank you! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 18, 2023

Fantastic help from Valeria to get the app set up in different languages based on location of our customers!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear Valeria was able to help you out. Thank for your kind review 🙏🏼😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 17, 2023

Love this App. It makes it so easy to customize your invoices and receipts. We have a complicated situation because we are a nonprofit that distributes goods to other nonprofits for a small admin fee but we also need to show the donated value in the receipt. The Order Printer Pro team helped us with the liquid code to make the custom receipt. We could have not done this without them because we do not have that sort of technical expertise in house. Thank you Order Printer Pro team, you rock!

Using app

15 days

Total reviews

4

Average rating

4.3

Developer Reply

We love to hear how our merchants use our apps! So thank you for the kind and detailed review😊 Happy to hear our support team was able to help you out. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 16, 2023

very good and friendly support :) I can recommend this support team :D Quick solution was not a problem

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review 🤩 Have a great day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 15, 2023

Tolle App. Ich bin mit der Unterstützung Ihres Teams zufrieden. Schnelle Antwort vom professionellen Personal. Ich empfehle weiter. Alles Gute.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Danke😊 Thanks for taking the time to leave us a review🤩 Kind Regards, Sarah / FORSBERG+two