All reviews

Rating Breakdown

  • 5
    88% (1,847 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 81% (1,569)
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5 / 5 Share

May 29, 2025

Installed this app to help our in-store associates print packing slips for online orders for pickup. Easy installation, and my one request to technical support with a question was answered expertly the same day. The app perfectly solves our problem. The user interface is pretty intuitive. We're using the free version right now, but I will pay for a subscription when we hit the usage threshold.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the detailed review! We're glad the app is helping your team streamline packing slip printing and that the setup was smooth. It's great to hear our support team could assist you quickly and effectively. We appreciate your confidence in our product and look forward to supporting you as you grow!

5 / 5 Share

May 28, 2025

Great App! We're an Electric Bicycle Shop in Southern Indiana and during our checkout process with our new riders we needed a check-off list to ensure our riders have all of the information they need before they take off on their first ride. Order Printer Pro allows us to create a customized template for our packing list to accomplish that. Their support is also very prompt!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're excited to hear how you're using the app to enhance your checkout process—what a smart way to ensure your riders are well-prepared! It's awesome to know the custom template feature is helping, and we’re glad our support team has been prompt and helpful.

5 / 5 Share

May 28, 2025

The support team is SO lovely, they help quickly and are really friendly. I can always count on them. Every issue I ever had they solved perfectly. I really appreciate such a service as a small business. It's like talking to friends :)

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear our support team feels like friends and that we've been able to help you quickly and effectively. Supporting small businesses like yours means a lot to us!

5 / 5 Share

May 28, 2025

So far so good. Plus, the Support team is very efficient and very helpful.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad to hear things are going well and that our support team has been efficient and helpful. We're here whenever you need us!

5 / 5 Share

May 28, 2025

Instant Solution to my requirements. wonderful team and great experience. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're delighted to hear we could provide an instant solution and that you had a great experience with our team. Looking forward to continuing to support you!

5 / 5 Share

May 28, 2025

This app allows a nicer-looking, customisable layout for Order invoice/receipts. I can't code, and while I can manage most of the customisation, I needed help and received outstanding instant support via chat from Keanu at Order Printer Pro.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear the app’s customizable layouts are working well for you, and that Keanu was able to provide outstanding, instant support. We’ll be sure to pass along your appreciation!

5 / 5 Share

May 27, 2025

Using app

Over 4 years

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for taking the time to leave a review! If there’s anything we can help with or improve, please don’t hesitate to reach out.

5 / 5 Share

May 27, 2025

She helped me with everything I needed. Was fully thorough and fixed what was needed. I am very appreciative of this!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're glad to hear she was able to help you thoroughly and resolve everything you needed. We appreciate your support!

5 / 5 Share

May 26, 2025

Great team and great apps!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're happy to hear you’re enjoying both our team and apps. We appreciate your support!

5 / 5 Share

May 25, 2025

very clear and direct to help me fix the problem

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad we could help you quickly and clearly resolve the issue. We're here whenever you need us!

5 / 5 Share

May 24, 2025

I installed Order Printer Pro less than 24 hours ago, and have already had the pleasure of having the support team (Lauro) create the template I need. Thank you. Edit: I have had cause to call the support group on a number of occasions now, and had excellent service and help every time. These folk know their stuff.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled Lauro and the support team have been able to assist you quickly and effectively. We truly appreciate your continued trust and kind words—it means a lot to us!

5 / 5 Share

May 23, 2025

The support is very friendly and helpfull. Thanks Luis!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Luis could provide friendly and helpful support. We’ll be sure to pass along your thanks!

5 / 5 Share

May 23, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving a review! If you have any feedback or need assistance, feel free to reach out anytime.

5 / 5 Share

May 23, 2025

Went down once but the team fixed it and replied within 5 minutes and sorted it straight away for me which was great. Service was good and helpful and the app itself works well, it looks good and the templates work, coding changes are easy and you can put download links into your e-mails with them too.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the detailed feedback! We’re glad our team was able to respond quickly and resolve the issue for you. It’s great to hear you’re happy with the app’s features and ease of use. We appreciate your support!

5 / 5 Share

May 23, 2025

Because Shopify frequently changes its specifications, various issues sometimes arise. However, the support team always responds quickly to any problems, so I can confidently send PDF generation links to my customers. Thank you!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your understanding and kind words! We’re happy to hear our support team’s quick responses help you confidently serve your customers despite the changes. We appreciate your trust!

5 / 5 Share

May 23, 2025

Excellent service and customer support. We've been using the app for a few years and it is highly recommended by The Sign Shed in the UK

Using app

About 6 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your continued trust and wonderful recommendation! We're proud to support The Sign Shed and glad to hear you’ve had excellent service over the years. We look forward to many more!

5 / 5 Share

May 22, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Amazing customer service from Oscar!!

Using app

About 7 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the fantastic feedback! We’re thrilled to hear that Oscar provided you with amazing customer service. We’ll be sure to pass along your kind words!

5 / 5 Share

May 21, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2025

Luis helped me today, and he was knowledgable, efficient and kind. He guided me to an area of my Shopify store that I was not familiar with- someone else would have likely told me that was not their job but he helped me out ! The app is great. you can choose from templates and then you can customize the templates and if you get stuck like i did, you get amazing support from wonderful people like Luis. :) 5 stars!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad Luis could provide knowledgeable, efficient, and kind support—and go the extra mile to help you navigate your Shopify store. It’s great to hear you’re enjoying the app and our team’s assistance. We truly appreciate your kind words!