All reviews

Rating Breakdown

  • 5
    88% (1,847 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 81% (1,569)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

Super Kundenservice

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Wir freuen uns, dass Sie mit unserem Kundenservice zufrieden sind.

5 / 5 Share

May 7, 2025

Luis from the support team assisted us in great way. He coded us a way that a template automatically switches the VAT number shown, depending on the shipping address of the order. This is important for our international sales in the EU. So if you have the same issue, contact Luis. He did great work!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad Luis could create a solution tailored to your needs for international VAT handling. We’ll be sure to pass along your praise—Luis will be happy to hear it!

5 / 5 Share

May 7, 2025

I've been very impressed with the quality of support, not to mention the functionality and ease of use. I'm somewhat new to Shopify and have realized that there are many, many app choices out there. This app and the support has been special. I had a problem with the packing slip template and the Order Pro team made the custom template modifications within 20min. I will definitely look into their other product offerings before going elsewhere!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear our support and app have made your Shopify experience easier and more effective. It’s great to know our team could quickly help with your packing slip template. We look forward to assisting you with any future needs!

5 / 5 Share

May 7, 2025

Quick response from Keanu. Great app !

Store

Llooni

Using app

12 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad Keanu could respond quickly and that you’re enjoying the app!

5 / 5 Share

May 7, 2025

I needed help with an invoice, and Oscar assisted me—he was wonderful. The service was quick, accurate, and very helpful. Thank you so much for the excellent support!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear Oscar provided you with quick, accurate, and helpful support. We appreciate your feedback!

5 / 5 Share

May 6, 2025

Brilliant saves time

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is helping you save time!

5 / 5 Share

Aug. 26, 2025

Doriannys helped me to set up our invoice template as what I would like to put in! Thanks :)

Store

Mirae

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re happy to hear all your questions were resolved perfectly. We’re always here to help!

5 / 5 Share

May 5, 2025

hervorragend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank! Wir freuen uns sehr über Ihr tolles Feedback!

5 / 5 Share

May 5, 2025

Using app

11 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your review! If there’s anything we can assist you with, please don’t hesitate to reach out.

5 / 5 Share

May 5, 2025

Using app

About 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for your review! If there’s anything we can assist you with, please don’t hesitate to reach out.

5 / 5 Share

May 2, 2025

As a company with both retail and wholesale operations, Order Printer Pro has been an essential tool for Elite Fireworks. It allows us to easily bulk print and automate invoices while customizing everything to fit our brand. The ability to add our logo, colors, and tweak templates exactly how we want — including Bills of Lading and other custom documents — has made our processes much more efficient. The setup was simple, and their support team is excellent. Anytime we’ve needed help or wanted to push customization further, they’ve been quick to respond and provide real solutions. What makes this app stand out is the flexibility. We can automatically send PDF invoices and receipts, print packing slips and return forms, and export draft orders all from within Shopify. It also handles translations, multi-currency, and tax requirements which helps us operate confidently across different markets. For any business looking for a robust and reliable invoice solution, Order Printer Pro delivers. It’s helped us streamline fulfillment and elevate our customer experience, and we highly recommend it.

Using app

5 days

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for the incredible and detailed review! We’re thrilled to hear Order Printer Pro has become such an essential part of Elite Fireworks’ operations, helping streamline your retail and wholesale processes. It’s great to know our flexibility, customization options, and support team have made a real difference. We truly appreciate your high recommendation!

5 / 5 Share

May 1, 2025

Super appli pour créer des factures automatiquement et pas que, l'équipe support est là pour aider à faire toutes les modifications nécessaires dans les templates, très bonne réactivité et compétente.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre super retour ! Nous sommes ravis que l’application vous aide à automatiser vos factures et que notre équipe support ait pu vous accompagner efficacement. Nous apprécions votre confiance !

5 / 5 Share

April 30, 2025

We are happy with this App. And most importantly: Very fast, helpful and friendly support by Oscar!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad to hear you're happy with the app and that Oscar provided fast, helpful, and friendly support. We appreciate your kind words!

5 / 5 Share

June 22, 2025

Assistance was brilliant in helping me solve a small issue (special thanks to Keanu! He was quick, helpful, and with a killer sense of humor - which is always very appreciated ). On top of that, the app does what it should, and very efficiently. I am very happy with it. 10/10 would recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re thrilled Keanu could help with a quick and friendly touch, and that the app is working efficiently for you. Your 10/10 recommendation means a lot to us!

5 / 5 Share

April 30, 2025

Ther customer service is incredible! A had so many adjustments to make and they helped me out in every case. 100% recommend!

Using app

5 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for the wonderful recommendation! We’re so glad our customer service could assist you with all your adjustments. We truly appreciate your support!

5 / 5 Share

April 28, 2025

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! If there’s anything we can assist with, please feel free to reach out anytime.

5 / 5 Share

April 27, 2025

Good service and highly recommend

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your recommendation! We’re glad you’re happy with our service and appreciate your support!

5 / 5 Share

April 24, 2025

had a problem with the invoice numbering and got a friendly and prompt support. will use the app in future as it makes it so much easier.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad our friendly and prompt support helped with the invoice numbering issue. We look forward to supporting you in the future!

5 / 5 Share

April 23, 2025

Chat and Message feature is a game changer! Always quick to help and fix what you are needing! You can always go back and ask for more help, they are just so nice! Would definitely recommend and will keep using until I don't have a website anymore:)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're really glad to hear that the Chat and Message feature has made a big difference for you, and that our team has been able to help quickly whenever needed. We're always here to support you, and we truly appreciate your recommendation. Looking forward to being part of your journey for as long as you have your website.

5 / 5 Share

April 22, 2025

Super Service. Support sogar noch um 21 Uhr erreicht. Meine Anfrage wurde innerhalb Minuten beantwortet, und der Mitarbeiter hat die Abänderung in der Rechnungsvorlage für mich übernommen. Ich musste nur sagen, was geändert werden soll, und es wurde sofort erledigt. Danke Oscar

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

Vielen Dank für Ihre tolle Rückmeldung. Es freut uns sehr zu hören, dass Sie mit unserem Service so zufrieden sind – besonders, dass Sie auch abends noch schnellen und hilfreichen Support erhalten haben. Wir geben Ihr Lob gerne an Oscar weiter. Wenn Sie in Zukunft noch etwas benötigen, sind wir jederzeit für Sie da.