All reviews

Rating Breakdown

  • 5
    89% (2,016 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 80% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2025

The app works well and does what we need. Support is always very quick and responsive and have solved all my issues very quickly.

Store

E3Live

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that the app meets your needs and that our support team has been able to respond quickly and resolve any issues. Your positive experience means a lot to us, and we’ll continue working to provide reliable functionality and fast, helpful support.

5 / 5 Share

Aug. 12, 2025

Back up service is outstanding.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Fast, effective, and to the point service. Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that you found our service fast, effective, and straightforward. Providing timely and helpful support is very important to us, and we appreciate you taking the time to share your experience.

5 / 5 Share

Aug. 12, 2025

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We truly appreciate your support and are glad to have you as a user.

5 / 5 Share

Aug. 11, 2025

This app works incredibly well. But even more so, the customer support is exceptional. Very quick response time and an immediate resolution of whatever question or issue may have popped up. Today specifically, Doriannys was a life saver.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback. We’re thrilled to hear that the app is working so well for you and that our support team, especially Doriannys, was able to respond quickly and resolve your issue immediately. Your positive experience means a lot to us, and we’re glad we could make things easier for you.

5 / 5 Share

Aug. 11, 2025

Amazing support from Order Printer expert Luis at Shop Circle. He help by reviewing some changes we made to the code. He did an amazing job in real time!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re delighted to hear that Luis was able to assist you so effectively and in real time. Providing expert, timely support is very important to us, and we’re glad your experience reflects that.

5 / 5 Share

Aug. 11, 2025

Easy to use and the best customer support! :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that you find the app easy to use and that our support team has provided the assistance you needed. Your positive experience means a lot to us.

5 / 5 Share

Aug. 11, 2025

Simple to use and works great.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that you find the app simple to use and that it works well for your needs. Your positive experience means a lot to us.

5 / 5 Share

Aug. 10, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Amazing customer service! I wanted to customize my invoices to show amount paid and remaining balance, as well as itemize payment methods. I sent them an example of what I wanted. They immediately created the code for me to switch out and it worked perfectly the first time. Bravo!

Using app

20 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 8, 2025

Fantastic customer service, and the app works seamlessly

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re thrilled to hear that our customer service met your expectations and that the app is working seamlessly for you. Your positive experience means a lot to us.

5 / 5 Share

Aug. 8, 2025

Order Printer Pro ist einfach aufgebaut und vor allem für Anfänger ideal. Ich kann diese App vor allem empfehlen, weil ein hervorragender Support zu jeder Zeit zur Verfügung steht.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Sie die App einfach zu bedienen finden, besonders für Anfänger, und dass unser Support jederzeit hilfreich zur Verfügung steht. Ihre positive Erfahrung bedeutet uns viel.

5 / 5 Share

Aug. 8, 2025

God kundeservice, og et godt produkt

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Tak for din feedback. Vi er glade for at høre, at du er tilfreds med både kundeservicen og produktet. Din positive oplevelse betyder meget for os.

1 / 5 Share

Aug. 8, 2025

They charge without using it also.

Using app

About 1 year

Total reviews

2

Average rating

1.0

5 / 5 Share

Aug. 7, 2025

good

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear you’re satisfied and appreciate your support.

5 / 5 Share

Aug. 7, 2025

We've been suing Order Printer Pro for several years. Recently we ran into an issue with being able to print our packing slips. I contacted customer service through the chat option and got a response within minutes. The issue ended up being on the Shopify side of things, but Order Printer Pro was able to find me a workaround while the issue was being worked on and followed up once the issue was resolved. It's rare these days to get such quick and helpful service. I really appreciated it!

Using app

Over 8 years

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly, provide a workaround, and follow up until the issue was fully resolved. Your kind words mean a lot to us, and we’re happy we could make the process smoother for you.

5 / 5 Share

Aug. 7, 2025

Thank you for the fast response and attending to my problems everytime

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that our team has been able to respond quickly and assist you whenever needed. Your positive experience means a lot to us.

5 / 5 Share

Aug. 7, 2025

Very helpful support team and thorough. Makes our invoices look so professional.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re delighted to hear that our support team has been helpful and thorough, and that the app is helping your invoices look professional. Your positive experience means a lot to us.

5 / 5 Share

Aug. 7, 2025

I had to modify the tax invoice and I must say customer support is excellent service, they are prompt and speedy actions. My special Thanks to whom I had interacted e.g. Louis, Anne, David, Nicolas and Esteban. my request was bit of complicated but all of them patiently listen to me and actively modified the invoice template according to me many times, until my satisfaction. They are amazing guys, I really appreciate your support indeed !

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your detailed feedback. We’re thrilled to hear that our support team, including Louis, Anne, David, Nicolas, and Esteban, was able to assist you patiently and thoroughly with your invoice modifications. It’s wonderful to know that we could meet your expectations, and your kind words mean a lot to us.

5 / 5 Share

Aug. 7, 2025

GREAT APP THAT WORKS THE WAY IT SAYS.

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that the app is working exactly as expected and meeting your needs. Your positive experience means a lot to us.