All reviews

Rating Breakdown

  • 5
    88% (1,849 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 80% (1,569)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2025

Support is incredible. I was up on a Saturday morning with some needed edits to a template and Oscar was available, prompt, and incredibly helpful to help us update the template to the design we were looking for.

Store

COUP

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear that Oscar could assist you promptly and effectively, even on a Saturday! Providing top-notch support is our priority, and we're glad we could help you achieve the perfect template design. If you ever need further assistance, we're always here for you. Happy printing!

5 / 5 Share

Jan. 31, 2025

Jose quickly got to root cause of my issue, explained the cause, impact, and provided a work around. Friendly, knowledgeable, and fast response made this an awesome experience, thanks again Jose!

Store

Five33

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We’re delighted to hear that Jose provided quick, clear, and effective support. We take pride in our team's expertise and commitment to excellent customer service. We will be sure to pass along your kind words to Jose. If you ever need anything else, we are here to help.

5 / 5 Share

Jan. 31, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five-star rating! We truly appreciate your support. If you ever have any feedback or need assistance, feel free to reach out. We are always happy to help!

5 / 5 Share

Jan. 31, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your five-star rating! We truly appreciate your support. If you ever have any feedback or need assistance, feel free to reach out. We are always happy to help!

5 / 5 Share

April 9, 2025

Great product with fast support. Kept working until is was fixed. Thanks so much

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We are glad to hear that you are enjoying the product and our fast support. If you ever need anything, we are always here to help.

5 / 5 Share

Jan. 30, 2025

Sehr nützliche App, guter Support.

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie unsere App nützlich finden und mit unserem Support zufrieden sind. Wenn Sie jemals Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung

5 / 5 Share

Jan. 30, 2025

Parfait ! Très réactif à mes demandes et a pu trouver une solution ! Merci Keanu !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que Keanu a pu répondre rapidement à vos demandes et trouver une solution. N’hésitez pas à nous solliciter si vous avez besoin d’aide à l’avenir !

5 / 5 Share

Jan. 29, 2025

We run a candy store and needed some things added to a custom template that were over our head since we don't know anything about coding. They were very quick to respond and help us out. They made the process very easy to update and implement. Great customer service.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We are so glad we could help customize your template and make the process easy for you. Providing quick and helpful support is our priority, and we’re happy to hear you had a great experience. If you ever need further assistance, we’re always here to help. Wishing you sweet success with your candy store!

5 / 5 Share

Jan. 29, 2025

Schnelle Rückmeldung inkl. Lösungsansatz erhalten.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie eine schnelle Rückmeldung mit einer Lösung erhalten haben. Wenn Sie weitere Fragen haben, stehen wir Ihnen jederzeit gerne zur Verfügung.

5 / 5 Share

Jan. 28, 2025

Great app for managing automatic PDF generation on customer requests and integrates nicely with the new Order Status pages.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your fantastic review! We’re so glad to hear that our app is helping you manage PDF generation and integrates smoothly with the Order Status pages. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Jan. 28, 2025

The first app I actually enjoy working with! With some coding skills, you can customize an invoice exactly to your liking. And if you get stuck, their support team is ready to help you out.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're so glad to hear that you enjoy working with the app and that our support team could assist you when needed. Customizing invoices is one of the great features, and we're happy it’s been helpful for you. If you ever need further assistance, don’t hesitate to reach out!

5 / 5 Share

Jan. 27, 2025

As a new Shopify user (and in combination with another app for VAT number validation), it was difficult to configure everything correctly. Keano from Order Printer Pro patiently helped us set everything up the way we wanted it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review! We're so glad to hear that Keanu was able to help you with the setup and configuration. We understand how tricky it can be when integrating multiple apps, and we're happy Keanu could make the process smoother for you. If you need any further assistance, feel free to reach out anytime!

5 / 5 Share

Jan. 27, 2025

Works well and support is quick and helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We’re thrilled to hear that the app is working well for you and that our support team could assist you quickly. If you ever need anything else, we’re always here to help!

5 / 5 Share

Jan. 25, 2025

Perfect App for every (new) store. It is simple, reliable and quick!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your amazing review! We’re so glad to hear that you find the app simple, reliable, and quick. We’re here to support you every step of the way, whether you’re just starting out or growing your store. If you ever need anything, don’t hesitate to reach out!

5 / 5 Share

Jan. 24, 2025

Good communication and very helpful

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're happy to hear that our communication was helpful. If you ever need further assistance, feel free to reach out—we're always here to help!

5 / 5 Share

Jan. 24, 2025

works very good and even if there is a problem or one knows not what to do the support is excelent! would recomend it for everyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We’re thrilled to hear that the app works well for you and that our support team was able to assist you effectively. Your recommendation means a lot to us! If you ever need further assistance, we’re always here to help.

5 / 5 Share

Jan. 24, 2025

very responsive and easy to use app. highly recommend. thanks!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your great review! We're so glad to hear that you find the app easy to use and our team responsive. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out.

5 / 5 Share

Jan. 24, 2025

Professionally branded receipts and forms. I needed a custom field added and they provided prompt, helpful and accurate solutions. Very pleased!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re so glad to hear that the custom field was added to your forms and that our team could assist you promptly and accurately. We’re always here to help with any customizations you need. Thanks again for your support!

5 / 5 Share

Sept. 19, 2025

Very responsive! We needed a line of code edited for one of our templates and could not find it. We reached out to Order Printer Pro Support via their chat app. Nicolas responded to our request almost immediately. We shared a screenshot of what we wanted and he took care of it for us. Great customer support! Highly recommend!

Using app

About 2 years

Total reviews

10

Average rating

4.4

Developer Reply

Thank you for your wonderful review! We’re so glad our development team could provide a solution that worked even better for you. Delivering fast and effective support is a top priority for us, and we’re thrilled to hear you had such a positive experience. We appreciate your recommendation and are always here to help whenever you need us!

5 / 5 Share

Jan. 24, 2025

Great customer service!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear you had a great experience with our customer service. If you need anything in the future, don’t hesitate to reach out—we’re here to help!