All reviews

Rating Breakdown

  • 5
    89% (2,016 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 80% (1,704)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

My issue was resolved straight away with a very helpful customer care representative...very impressed

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We’re pleased to hear that our customer care team provided prompt and effective assistance. Delivering quick resolutions is a key part of our commitment, and your positive feedback is greatly appreciated.

5 / 5 Share

July 15, 2025

Exceptional customer support a 10/10 experience. Anne was fantastic: quick to respond and provided exactly what I needed. Thank you to the entire team!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review. We’re delighted to hear that Anne provided prompt and precise support, ensuring a seamless experience for you. Your recognition means a great deal to the entire team, and we appreciate your kind words and continued trust.

5 / 5 Share

July 14, 2025

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. If there’s anything we can assist you with or improve, please don’t hesitate to reach out.

5 / 5 Share

July 11, 2025

Best man

Store

Candynu

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re glad to know you had a positive experience with our team. If you need any further assistance, we’re here to help.

5 / 5 Share

July 11, 2025

patient :) and helpful

Store

Vialym

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for highlighting these qualities. We strive to provide patient and helpful support to ensure the best experience for our users. Your feedback is much appreciated.

5 / 5 Share

July 10, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. If there’s anything we can assist you with or improve, please feel free to reach out.

5 / 5 Share

Aug. 18, 2025

nice

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback. If there’s anything we can assist you with or improve, please feel free to reach out.

5 / 5 Share

July 8, 2025

Excellent app

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. We’re glad to hear the app is meeting your needs, and we remain committed to providing a reliable and effective solution for your business.

5 / 5 Share

July 4, 2025

I have been so happy with this app for years. It's allowed me to have some really easy to edit and pretty packing slips and receipts for my customers. I also had another thing I wanted fixed and I was able to use the chat and the person (Mic) helped me out thoroughly and the process was seamless. Thank you so much to Order Printer Pro!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your detailed and thoughtful feedback. We’re thrilled to hear the app has served you well over the years, making it easy to create professional packing slips and receipts. It’s also wonderful to know that Mic provided thorough and seamless support when you needed assistance. Your continued trust means a lot to us, and we’re here to support you anytime.

5 / 5 Share

July 3, 2025

App works really well. We had to adapt the provided code to a pretty complex language/markets/domains setup and their team was extremely helpful with this.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed feedback. We’re pleased to hear the app performs well and that our team was able to provide the necessary support to adapt to your complex language and market requirements. It’s rewarding to know our assistance helped tailor the solution to your specific needs.

5 / 5 Share

July 1, 2025

The support team is very responsive, it's perfect!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that our support team’s responsiveness has met your expectations. Providing timely and effective assistance remains a top priority for us.

5 / 5 Share

June 27, 2025

Great support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re pleased to hear that our support team has been able to assist you effectively. Your satisfaction is important to us, and we appreciate your trust.

5 / 5 Share

June 26, 2025

Great customer service. Been using the app for a few years now. They are able to customise the invoices based on everything we need! Any issues were resolved very quickly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your detailed feedback and continued use of the app over the years. We’re delighted to hear that our team has been able to customize your invoices to meet your specific requirements and resolve any issues promptly. Your ongoing trust and satisfaction are very important to us.

2 / 5 Share

June 25, 2025

Was excellent until acquired and changed ownership. Now unresponsive. Currently printing/exporting unpaid orders/invoices as fully paid.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 27, 2025

Super fast and top qualified support, really perfect!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your concise feedback. We’re glad to hear that our support team has consistently met your expectations. Delivering top-level assistance is a priority for us.

1 / 5 Share

June 24, 2025

Used to be great, but seems to have outsourced their support and now a bit of a clown show. Production critical app we can no longer rely on. Seek alternatives.

Using app

About 5 years

Total reviews

4

Average rating

4.0

4 / 5 Share

June 26, 2025

La aplicación es muy buena y muy util, lo que mas me gusta es que es personalizable a un nivel muy superior de lo que he visto en otras aplicaciones, la recomiendo mucho.

Store

FIBER

Using app

10 months

Total reviews

6

Average rating

4.8

Developer Reply

Gracias por compartir su experiencia. Nos complace saber que encuentra la aplicación muy útil y que la personalización avanzada cumple con sus expectativas. Agradecemos sinceramente su recomendación y seguiremos trabajando para ofrecer soluciones que se adapten a las necesidades de nuestros usuarios.

5 / 5 Share

June 21, 2025

Très bon support réactif à chaque fois que nous avons fait appel à eux, même le weekend. Super app

Developer Reply

Merci pour votre retour positif. Nous sommes ravis que notre support ait été réactif à chacune de vos sollicitations, y compris les weekends. C’est un plaisir de savoir que l’application répond à vos attentes. Nous restons à votre disposition pour toute assistance future.

5 / 5 Share

June 21, 2025

fast friendly support, thank you...

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that our support team provided fast and friendly assistance. Delivering efficient and approachable service is a key focus for us.

5 / 5 Share

June 20, 2025

I have used this app on three different Shopify stores. It has made invoice customization and printing much easier for my team and customers.

Store

BoxoUSA

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your experience across multiple Shopify stores. We’re pleased to hear that the app has simplified invoice customization and printing for both your team and customers. Your continued trust in our solution is greatly appreciated.