All reviews

Rating Breakdown

  • 5
    89% (2,021 ratings)
  • 4
    3% (70 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 80% (1,709)
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5 / 5 Share

Feb. 16, 2024

Store

KiteX

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the 5-stars! 👏 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 4, 2025

Fantastic help from Nicolas! Had a question on entering code and he fixed it up and even made it look better! Very happy!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

And we love this review! Thank you 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 15, 2024

Great app, great support! We had several design modification requests and Valeria was very responsive and got it done perfectly. highly recommend!

Store

Nexchef

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

And great review! Thanks for the lovely review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 15, 2024

Valeria was really helpful with helping us integrate the app with our system.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and kind words about Valeria 😀 All the best, Sarah / FORSBERG+two

5 / 5 Share

Feb. 15, 2024

Had some really great support from Vanessa on the templates. Super helpful. I couldnt have asked for more

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

And we couldn't ask for a better review 🙏🏼 Thank you. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 14, 2024

I am using the App since 6 month now. I have requested a feature from the support and Jonas und Ramon did write some code for me and even recorded a video showing how I need to implement it, making it as easy and as smooth as any one could for. Thank you so much for your fast and excellent Support!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review and kind words about our support. It means a lot 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 14, 2024

Best customer service! Jose is so helpful.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear! Thank you for the review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 14, 2024

Lauro has been amazing to work with. Super fast responses and made sure to understand everything i needed for my invoices. Best customer service experience i have recieved on a shopify app so far #givelauroaraise

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Lauro's a rockstar! Thanks for the shoutout and lovely review 😎 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 13, 2024

Fantastic product and the support team have been amazing assisting us with customising the content on the invoices.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for the 5-star review! ✨ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 9, 2024

so far so good

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear it 😃 Thank you for the review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 9, 2024

After downloading the app, I needed some adjustments made to the invoice, so I reached out to the support team. Within just 10 minutes, Jose began working on my request, and my updated invoice was ready 20 minutes later. A huge thank you to Jose for the prompt and efficient service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear your experience was prompt and efficient. Thank you for the review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 9, 2024

Der Service ist super!!! Kenne mich mit dem technischen nicht aus. Alle Fragen wurden ausführlich beantwortet und habe sogar Hilfe bekommen bei den Anpassungen.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing 5-star review! 👍 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 9, 2024

Great and fast support when we faced problem to update some customized templates. even the necessary code adaptations were provided !

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Your 5-star review is music to our ears! 🎵 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 8, 2024

Great customer service and an incredible asset to our business! If you need an app for order reciepts, invoices, pdfs, etc it's awesome.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! 🎉 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 8, 2024

On two occassions the support has been more than helpful to help with any issues. 5*

Using app

Almost 7 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-star review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 7, 2024

one of the best customer service i have ever had. very helpful and very fast reply

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, what an amazing reviews. Thank you! ⭐️ Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 6, 2024

I needed support on an issue today and Jose helped me a great deal. Within minutes the change was made to my full satisfaction. Service was prompt, professional and more importantly kind.....that meant alot to me. I would recommend the app without reservation.

Using app

About 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the recommendation and lovely words about Jose 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 6, 2024

i like it! hulp center works perfect!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy you like our app and support team 🤩 Thank you for the review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 6, 2024

Customer service is excellent!

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

So is this review! ⭐️ Thank you for taking the time to leave us a review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 19, 2025

Very helpful team and easy to use app. :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for the five-stars ⭐️ Kind Regards, Sarah / FORSBERG+two