All reviews

Rating Breakdown

  • 5
    90% (2,181 ratings)
  • 4
    3% (71 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (23 ratings)

Reviews with Text

  • 80% (1,841)
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5 / 5 Share

Nov. 21, 2023

An awesome app at an affordable price and with a fantastic and dedicated customer support team. We were using QuickBooks Online (QBO) to process our customer order invoices via Shopify integration. Once a new Shopify order is processed, its order invoice doesn't appear immediately in the QBO sales list. Rather, we need to wait for some time or otherwise manually push the sync process, which is time consuming especially on days when we have to pack numerous orders. Moreover, QBO is not able to pull the invoice in store's non-default currency for multi-currency international orders when syncing orders from Shopify. We were looking for an affordable Shopify invoice app which is faster than using QBO, is compatible with Shopify multi-currency orders feature and can also be used to insert PDF invoice download links in our Shopify order confirmation email notifications. The Order Printer Pro app is the perfect fit! Their support team has gone out of the way several times to make numerous modifications to our invoice template on our request during the free trial period! We noticed that there was a difference in the definition of the subtotal value between QBO and the default Order Printer Pro template for orders with order level discounts. The QBO definition of subtotal is exclusive of order level discounts, whereas the default Order Printer Pro template is inclusive of order level discounts. On our request, the customer support team modified the Order Printer Pro template to reflect the same subtotal and discount values being reflected in our QBO invoices. We also came across a limitation in the default Order Printer Pro template in representing payment info of Shopify POS Orders with split payment method. Split payment refers to a customer using multiple payment methods for a single order. The default Order Printer Pro template was only displaying the first payment method. On our request, the customer support team modified the Order Printer Pro template to reflect all the payment methods used by the customer and displayed a payments method breakup beneath the total section. So Order Printer Pro is also a reliable tool to handle Shopify POS order invoices

Using app

Over 1 year

Total reviews

18

Average rating

4.9

Developer Reply

Thank you for the detailed review 😊🙌 I'm thrilled you love Order Printer Pro and that it fits your needs perfectly. Our support team is always here to assist you 😀 Have a lovely day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 20, 2023

This app is amazing and the support is even better! So many apps are mediocre to average and most support is average at best. FORSBERG support has been so responsive to our needs. I highly recommend this app.

Using app

6 days

Total reviews

13

Average rating

4.9

Developer Reply

This is music to our ears! ❤️ Thank you for your kind words about our app and support. It means a lot. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 17, 2023

Great solution for those looking for an aditional invoicing solution, that is easy to customize. In case of trouble, their Support team is really helpful and responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so very much for the feedback and the 5 stars ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 16, 2023

Order Printer Pro is a top-tier Shopify App. Initially, this app covered all of our customer's needs and performs flawlessly. We contacted them when we wanted to tailor a few fields to our specific needs, and they had it finished in a matter of hours. Very knowledgeable and great communication. I 100% recommend this app for new Quickbooks migration users, and everyone else.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback and your kind review. We appreciate your recommendation🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 16, 2023

Viele Anpassungsmöglichkeiten, guter Service, generell gut zu bedienen!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 15, 2023

Ramon was very helpful to assist with my query. He provided easy to follow instructions which had my issue resolved within minutes.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review and kind words about Ramon 😀 Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 14, 2023

Vanessa is very quick, helpful and knowledgeable also with Shopify capabilities. Love this app! And I did tested a lot.

Store

Car Key

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Yay, I'm so happy you finally found us 🤩 Thank you for the review and kind words about Vanessa. Have a lovely day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 14, 2023

AMAZING! I almost never leave reviews, but I am sooo happy with the customer service. It’s fast and friendly. And the app generates simple yet professional invoices and credit notes in PDF format. Love love love it!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Love, love, love reading this! ❤️ Thank you for taking the time to leave us a review. It means a lot 😀 Have a lovely day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 13, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so very much for the 5 stars ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 10, 2023

top App und wirklich exzellenter customer care

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your support 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 10, 2023

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the five stars, it means a lot ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 9, 2023

I'm amazed that's exactly what I was looking for! It is so simple and straightforward! I had only one question about TAX not showing but the support helped me immediately! And everything for free ...like I mean you guys are too good to be true thanks a lot!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

And this review is too good to be true!!!! Thank you so much for the feedback 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 9, 2023

Great app and especially a very competent, responsive customer service. Truly perfect. Special mention to Blanca who was able to help me completely. The best customer service I've had on Shopify!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind review. We agree Blanca is amazing! I'm happy to hear she was able to help you out 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 9, 2023

Lauro was fantastic!

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the lovely review. I'll make sure to pass on your kind words to Lauro 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 9, 2023

Great app with great support!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

And thanks to you, another great review! 😃 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 9, 2023

They are really helpful and supportive

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the 5-stars 🤩 Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 8, 2023

Super easy to use and amazing customer service! Don't think twice, get it now ;)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

I love this " Don't think twice, get it now!" Thank you for the kind review! Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 7, 2023

Using app

11 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you very much for the 5-stars 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 7, 2023

I've been using this app for many years now. What I like about it is the quick and knowledgeable support you get for any questions that you have. They have helped me customise my templates to suit my business.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Quick and professional support is a top priority for us, so I'm thrilled you noticed 😊 Thanks for the review and your kind words about our support team 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 7, 2023

I just started using order printer pro today but already love it. It has been such a hassle to manually make each invoice for B2B customers as Shopify does not include an invoice feature in their system. 10 dollars a month is a very fair price for what they offer; it takes away hours of work for me per month and it's convenient for my customers. Thank you Blanca for the excellent, kind help with my questions, all is set up now for future success!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Sometimes, it's just love at first time between app and merchant 🤩 And we agree Blanca truly is a gem! Thank you very much for the 5-star review. Kind Regards, Sarah / FORSBERG+two