SC Back in Stock Restock Alert

Aug. 7, 2023

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

July 20, 2023

Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente

July 13, 2023

In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business. Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability. The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue. In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs. The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on. Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly. In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.

July 12, 2023

This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.

July 6, 2023

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

June 30, 2023

Excellent support by Tarik! Very quick to get the app looking how I wanted. Superb 10/10 just waiting for something else to get sorted but I'm confident they can help.

June 26, 2023

Fast customer service. The app is simple and works as it should. I can recommend this app for everyone.

Dec. 6, 2023

Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info. The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing. Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!

June 12, 2023

This app generates sales, it is a must-have for us. I received fantastic customer support very quickly when I had questions about installing it in a new theme. They made the transition seamless.

June 13, 2022

We had a js issue on installing the app, which includes a bit of debugging and customization. Amrinder was very responsive and fixed the issue in one day! We really enjoy communicating and the whole process. Best of the best! Really appreciate the help!

April 12, 2022

Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!

March 4, 2022

After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.

Jan. 17, 2022

This app has already driven sales for us. Its really simple to install, use and provides the best shopping experience for our customers. Its also really cost effective. A must have for any start up or growing store.

Jan. 5, 2022

This app has really helpful our small business especially during COVID-19 with supply issues . It has also reduced my workload as I no longer get product enquiries about "when will this be available" Amrinder was amazing with the set up and is always so very quick to respond and super helpful. I would definitely recommend this App.

Dec. 16, 2021

Love this app. It's way more than a simple "email when back in stock" app. The team is also one of the most responsive developers I've worked with. Thanks Eastside Co.

Dec. 9, 2021

Love this app! Installation and set up was easy, and Amrinder from the support team was very helpful with some minor design issues I had. The email restock notifications are great at bringing customers back to buy products, and SMS notifications return even better results which was a nice surprise. It's also been useful in helping us understand demand for out of stock products. Overall, highly recommended for anyone looking to make more sales and grow their marketing database at the same time. Well worth the money for the paid plan

Dec. 9, 2021

I've used this app for years and it's one of those automations that takes care of issues in the shop so I don't have to. I love that my customers have their needs met by having an app let them know when our products are back in stock, especially since stock issues are what we have with seasonal products, etc. Very easy to use.

June 26, 2021

Worked well for a while but then we started experiencing issues. Customers complained that they were receiving error messages when trying to register. The support team were not able to help with our issue so we uninstalled this app.

May 13, 2021

Great little app and very reasonably priced. I had issue with settings so emailed them and it was fixed within hours - so 5 stars from me

April 15, 2021

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.