SC Back in Stock Notify Me
All reviews
Absolutely exceptionally customer service - my product manager Tarik Selimovic went above and beyond to ensure the app would work with my stores slightly older themes. The integration looks great and we had customers inputting data within minutes. Im looking forward to seeing the positive impact on sales I will no doubt experience
Attentive, quick to reply & action - always understand our needs. App works great too.
Thank you for your wonderful review! We’re thrilled to hear that you find our team attentive and quick to respond to your needs. It’s also fantastic to know that the app is working great for you! Your feedback is greatly appreciated, and it motivates us to keep enhancing your experience. If there’s anything else we can assist you with, please feel free to reach out. Best, The Shop Circle Team
Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.
Hello there, We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for! However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights. Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say. Best regards, The Shop Circle team
great app support so far from their product manager. thank you so much!
Hello! We're thrilled to hear that you're happy with the support you've received from our Product Manager—thanks so much for the 5-star review. At Shop Circle, we always strive to provide top-notch customer service. We appreciate your positive feedback, as it helps us to ensure that we continue to meet our customers’ needs effectively. Should you have any other comments or suggestions, feel free to share. Thank you for being a part of our Shop Circle community! Best regards, The Shop Circle Team
Great service! The problem was resolved quickly and efficiently! I recommend
Great customer support! Khushbu from the chat help really helped with a set up issue and find ways to help me despite a little difficulty.
Great support and pleasure to work with. 6 Stars from us.
Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your back in stock notifications.
Great app that actually works! I've tried several similar apps, but this one is the first one that actually worked. It has alot of customizations and it's still very simple to set up! Support was very helpful with a design request that I had. Definitely recommended.
Very helpful app to drive sales by informing customers when an item they want is back in stock after being sold out. Tarik was very helpful and always available with prompt responses to any of my inquires.
Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!
Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente
In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business. Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability. The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue. In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs. The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on. Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly. In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.
This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.
Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info. The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing. Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!
This app generates sales, it is a must-have for us. I received fantastic customer support very quickly when I had questions about installing it in a new theme. They made the transition seamless.
Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship. Cannot recommend highly enough. 2.8.2024 Tarik AGAIN! Was incredibly helpful in guiding us through possible changes to emails. Also extremely knowledgeable and is in the process of helping us correct what subdomain the emails are sent from. Truly the most helpful person i have come across in the company. He is an asset to the company.
Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!
Hi there Thanks for your review of the app! We're glad it's working well for your store, and no doubt you'll have many more clients to use it soon. Good luck with your store. Kind regards Eastside Co
After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.
Hi there, Firstly, thank you for being a long term customer of ours! Unfortunately our developers are UK-based so when we received your support request at 7.30pm on Friday night no one was available to help until Monday. Although we responded within 1 working day and resolved the issue within 2 working days we completely understand how frustrating this issue must have been for you. We're incredibly grateful for your honest feedback and to prevent this happening again we have implemented a bot to resolve the most common support requests when we're not available. We look forward to providing an improved quality of service to you in the future. Kind regards, The Eastside Co Team
This app has already driven sales for us. Its really simple to install, use and provides the best shopping experience for our customers. Its also really cost effective. A must have for any start up or growing store.
Hi guys Thanks so much for the app review :) Great to see you're already getting additional sales off the back of it. Best Eastside Co
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