Packlink PRO Shipping Platform

Very unhappy with the service, but didn't find a better replacement. Sometimes works great but when there is a small issue the customer service doesn't help, first they are not available, then when I rich them out they do nothing. Worst is the website doesn't offer accurate information, I got an update that the package is in transit when it got returned. I guess it depends on the carrier, some are more reliable than others, but when I have the bad luck of a bad carried the Packlink customer service is dreatfull.

Great prices. Fast Live chat, if available. Angelo Mattino is a very great personal customer care. Cool!

We are really happy for the customer assistance and for the kind support that we have received by Brunella.

Excellent customer service. My Account Manager, Markus, has guided me through every doubt I have had, advising me on what to do and how to do it better. On top of that, the customer's details are transferred and they look for the best shipping price for you. Very happy to discover Packlink for Shopify!

La verdad es que no podía empezar con más buen pie. Facilísimo de usar, de comprender, ágil y efectiva. Jesús en 10 minutos te arregla el problema que tengas con los envíos. Genial.

La atención de Antonio ha sido muy buen, todas las dudas resueltas, la aplicacion resulta intuitiva y facil d eusar

E’ un app per le spedizioni facile e molto intuitiva. Ottima assistenza da parte di Angelo Mattinò!

I used this app and i very happy, it is very simple and i price are very interesting. Tracking, payement all are very simple to use.

Very usefull app, allow to manage invoice easily. With an incredible support (special mention to Antoine)

perfect app, Jesus helped us with the installation and is being great for shipping, the app is simple and they help you with everything you need!!

Super application : simple, efficace et didactique. Elle me fait gagner un temps très précieux sur mes envois, les tarifs de packlink sont très avantageux pour un eshop comme le mien. Les personnes du customer success sont très aidantes et sympas, c'est très bien d'avoir un partenaire sur qui compter pour gérer cette partie ! Je recommande !

Application qui fait gagner du temps sur les expéditions. Pratique, simple. Mr Antoine Rivière m'a contacté rapidement et très bien conseillé.

Una app muy útil para conectar tanto con Shopify como con Etsy. Los precios de los transportistas son bastante buenos. Excelente atención al cliente por parte del soporte internacional. Andrej nos ha ayudado mucho a conectar nuestras tiendas con packlink pro, resolviendo dudas y haciendo que el sistema funcione. Muchas gracias.

This is the best and most simple solution for sending packages but what I value most is the customer service that is available. Markus the customer service representative for Europe was there when I needed him the most and he takes the time explain all the details so that you are setup and ready to go! Highly recommend!

Perfetta integrazione, molto semplice da installare e comoda per decidere il miglior corriere da utilizzare in completa autonomia. Assistenza immediata e professionale da parte del sig. Angelo Mattinò della Packlink PRO.

No entendía muy bien como iba todo y la chica que me a atendido me atendió perfectamente y con rápidas soluciones. Muy recomendable

Me ha atendido Antonio Funes, muy buena atencion al cliente, muy majo y me ha ayudado para sincronizar mi tienda con shopify.

La app es genial, muy sencilla e intuitiva. Me atendió Jesús y todo perfecto, muy contento con la atención recibida.

L'app ottima per gestire le spedizioni ,velocissima con pochi click si genera la lettera di vettura con i prezzi e tipo di spedizione standard o espresso con prezzi più bassi del mercato spedizione consegnante in tempo . Ringrazio Angelo Mattino per la sua gentilezza e professionalità ogni volta che lo chiamo subito disponibile .la consiglio di provare packlink pro ti facilita le spedizione con il tuo sito con amazon ebay e molte altre piattaforme

Personalized customer service with Jesus was excellent. Waiting time when queueing for a chat, could improve .