Packlink PRO Shipping Platform

La atención es exquisita y cualquier duda la responden al momento. La responsable es muy atenta y están pendientes de cualquier problema que surja.

Me atendio Jesus Ganet, por un problema de configuracion en los envios nacionales e internacionales y muy contentos con su soporte. Se conecto de forma inalambrica a mi equipo y lo soluciono en un momento, ademas de resolver de forma muy eficaz a todas nuestras dudas. Este tipo de soporte es el que buscabamos realmente a la hora de contar con una plataforma de envios como partner logistico. Muy contentos.

Sehr hilfreiche App. Macht das versenden sehr viel einfacher und die Preise sind sind auch günstig. Ich hatte ein Problem und mir wurde per E-Mail schnell geholfen. Mir wurde dann sogar telefonisch geholfen und das Problem gelöst. Also super Support! Danke :-)

Very useful. It was very quick and easy to set up to my shop, and the service is very easy to use and configure. Fast and reliable customer service.

OTTIMA APP, Ottimo Ciro grazie per il supporto che mi hai dato, consigliato. Disponibili e molto professionali

All I can say is the customer service is probably one of the best Ive ever experienced.Dealing with Renata I feel confident in their service and outstanding customer service compare to the other services out there.Their service eliminates the headache of you having to chase couriers and you can just focus on other elements of your business

Made my life easier. Great service, cool people, so nice. And really good service. You can add your bank details and pay more easily

L'integrazione dell'app con Shopify risulta intuitiva e molto semplice da utilizzare. In caso di problemi o dubbi, l'assistenza è immediata e curata per ogni esigenza. Particolare menzione a Brunella Esposito, la mia responsabile account in Packlink Pro, sempre gentile e disponibile.

Integrazione con Shopify molto semplice una volta capito il sistema, per questo ringrazio di cuore Brunella Esposito, mia responsabile account in Packlink Pro, sempre gentile e disponibile, ma soprattutto molto veloce e preparata in ogni circostanza. Il valore umano, di cui spesso ci dimentichiamo, è quello che alla fine fa la differenza! Grazie Brunella, ti considero a tutti gli effetti parte del mio team!

Viele unserer Kunden sitzen in den USA. Bis Ende 2020 haben wir diese über Transglobal Express beliefert. Die Versandzeit war jedoch immer sehr lang. UPS selber konnte uns keine guten Konditionen anbieten. Über Packlink versenden wir fast nur noch über UPS. Wir sparen wir Portokosten und die Versandzeit hat sich deutlich verbessert. Zudem konnten wir auch noch Zeit einsparen, da die Pakete jetzt bei uns abgeholt werden und niemand mehr zur Post fahren muss. Bei anfänglichen Einstellungsproblemen war der Support sehr hilfreich und immer schnell zu erreichen. Wir können Packlink nur empfehlen !!

Packlink pro me fait gagner un temps fou dans l’expédition de mes colis. Super facile à utiliser et à connecter à son compte Shopify. Service client au top ! Des prix vraiment bien négociés ! Je ne peux que recommander. Merci !

Easy to install and integrate in my store. Great support from Mr. Antonio Funes. The managing of shipments is very intuitive. Thanks. Recommended.

i really like this app, because user friendly, everything is ok apart from document integration with courier companies, they need to upgrade with necessary courier companies to share invoice details and product details to handle international delay, not all the courier but few of them, hope they will sort this out sooner, and we strongly recommended to use digital invoice system for smoother international movement,

I really like this app, especially to compare prices - easy to use the interface and helps with shipping solutions.

Very easy to integrate and then to use. Managed to get up and running in less than 20 mins. Had a call to make sure everything was ok from a member of staff and my packages went off without a hitch same day. Prices are good too.

Great app. so easy to install and get up and running. Jeffrey at Packlink is so helpful and makes sure you have everything sorted is a timely fashion. Integration simplifies sending out packages and works extremely fast.

We are using this app for both our Shopify and eBay stores in the UK. This is a one-stop place to buy postage for orders. They have great couriers including Hermes and UPS. We have a dedicated manager, Renata, who helped us every step of the way and was there every time we needed help - so big shout out to Renata :) Cheers, Sam

I am not happy with service parcel did not arrive and was destroyed i did not recieve notification of this from packlink or ups. my company is now out of pocket as i have sent goods and had to resend parcel. wouldnt recommend.

He dejado de usar sendcloud definitivamente al probar Packlink Pro. Mucha más variedad en mensajerías, funciona genial, mi comercial Carmen me soluciona al momento los problemas y aunque solo he mandado 23 pedidos por ahora estoy bastante contenta.

Les emails de suivi envoyés pas Packlink ne contiennent pas le nom de notre marque, du coup nos clients n'associent pas l'email qu'ils recoivent avec leur achat sur notre site. Aussi, le sujet de l'email est "Suivez votre envoi : FR2021PRO0000330107", pas du tout informatif. Contrairement aux autres plateformes en France (Sendcloud), Packlink ne vous donne pas la possibilité d'éditer les emails de suivi, ce qui ruine notre expérience cliente. Une situation qui laisse à désirer, vraiment dommage car les prix proposés par Packlink sont top. Il suffirait de pouvoir éditer le sujet, ajouter un logo et le nom de la boutique !