Rating

4.9

feedback

5,796

Reviews

chart

#44

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    26%
  • Less than a year
    45%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, quick customer service responses, and helpful support team. Many users appreciate the variety of templates available and the ability to create beautiful pages effortlessly. The customer service representatives are highlighted for being professional, knowledgeable, and patient, providing quick solutions to any issues. Users also mention the app's valuable features and the seamless integration with Shopify. However, there was one negative review mentioning bugs and issues with the app affecting a Black Friday sale.

Highlights

Ease of use and user-friendly interface, Quick and helpful customer service, Variety of templates and valuable features, Professional and knowledgeable support team, Seamless integration with Shopify
One negative review mentioning bugs and issues affecting a Black Friday sale

Rating Breakdown

  • 5
    94% (5,424 ratings)
  • 4
    4% (211 ratings)
  • 3
    0% (22 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (61 ratings)

Reviews with Text

  • 94% (5,416)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 24, 2026

love it

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The 24/7 support is real and I was able to get real reviews onto my landing page because of the technical support that was available immediately. What was a huge obstacle for me was resolved within 10 minutes. Very knowledgeable and efficient support.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2026

Shami was very helpful and quick on resolving the issue

Using app

Over 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! PageFly | Kate – Customer Success Manager

1 / 5 Share

Jan. 22, 2026

I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.

Using app

3 months

Total reviews

34

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a review! We’re truly sorry for the difficult and frustrating experience you’ve had with PageFly. We completely understand how disappointing it is — especially as someone technical who adapts quickly — to find the editor hard to work with, see unexpected issues on the live site after finishing your design, and then spend two days without a clear resolution from support. We also hear you loud and clear about how confusing and inefficient the chat can feel when agents change frequently and context gets lost. This is far from the smooth, reliable experience we want every merchant to have, and we sincerely regret letting you down. Your detailed feedback is incredibly valuable and has already been shared with our product and support teams so we can improve the editor usability, fix those live-preview inconsistencies, and make our chat support more consistent and effective. We’d genuinely appreciate the opportunity to turn this around for you. If you’re open to it, please jump back into our 24/7 live chat — Our team is always ready to assist, investigate the live-link issues thoroughly, and help get everything working perfectly. Your satisfaction means a lot to us, and we’re here whenever you’re ready. Warm regards, PageFly | Kate – Customer Success Manager

5 / 5 Share

Jan. 20, 2026

Great app to build your own page! nice customer support as well!

Using app

12 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! We’re grateful for your support and feedback. If you need any help, our team is always ready to assist. PageFly | Kate – Customer Success Manager

All reviews

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