PageFly Landing Page Builder
PageFly Landing Page Builder - Create custom website design
Rating
4.9
feedback
5,748
chart
#44
All reviews
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Sept. 4, 2025
While I’m extremely new to this app and a tad technically challenged, I find it odd that I have to connect a mouse to drag and drop rather than use my Apple Pencil. Also I’ve noticed a lag in my store since installing the app. Hopefully it’s just because I’ve had it open constantly. Customer Service Chat I give 10 stars! Liam needs a raise after that convo with me
Aug. 9, 2025
I give it 5 stars for customer service, but 2 stars for user friendliness. Whereas in Shopify you can build a homepage in minutes, in this app it is complex, time consuming and no easy way to make a mobile friendly version of a desktop design. If you have landscape images for desktop and portrait for mobile, you need to essentially create two different designs. And neither of these will be optimised for tablet, so that would be another design to add. I would pay for this app if it was more user-friendly.
May 1, 2025
Thank you for taking the time to leave a review. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific feedback or suggestions on how we can improve, please feel free to share — we’re here to help and would love to assist you. Kate | CMO at PageFly
March 18, 2025
To be honest, this app makes no different then other. The ONLY reason that keeps me using it, is the stability of it (and the fear of switching to others). Some of their outsourced CS service are mildly "okayish", be prepare for around 30% of disappointment, because most of the KEY FUNCTION that could actually make a different within their field, they cannot meet it, or blame it to their R&D/HTML nature. Pagefly team, if you really want to leverage your business, service, and stability of your application, you would really need to at least make it user friendly for mid-pro designer who migrates from software/platform like Figma and so on. Imagine the shares you could get from more content/templates/theme/section/elements creator you could get from this market. I fully understand it does in fact base on HTML, but perhaps this is the tech barrier that your R&D could make a different, to turn you to become the actual winner. Simple functions/features: - True Drag & Drop, complete freedom within a certain area; - Layers overlapping; - Built-in Mega Menus (if its already built-in, beautifully, I doubt any would risk to chose other); - Simple tips: just copy the heck out of Figma/Adobe series interface logics. Once again, the right -side tool-bar is like a spacecraft dashboard, I HAVE to maneuver between sections, rows, columns, etc, for ONLY one feature adjustment. Its a complete nightmare when the shop design are semi-dynamic a.k.a a bit more complicated than other.
Thank you for your detailed feedback and for choosing PageFly! We truly value your insights as they help us improve. We're glad to hear you appreciate the app's stability and understand your concerns about the user experience for mid-pro designers and the complexity of certain features. Your suggestions for true drag-and-drop functionality, layers overlapping, built-in mega menus, and a more intuitive interface inspired by tools like Figma are incredibly valuable. We’re actively sharing this with our R&D team to explore ways to enhance usability and functionality. Our customer support team is also here to assist with any challenges, and we’d love to work with you to ensure a smoother experience. Please reach out anytime—we’re here to help you succeed! Kate | CMO at PageFly
Jan. 6, 2025
I thank the person who helped me today but I do find this app terribly complicated compared to say wordpress. I shall endeavour to master it but surely it could be made far simpler.
Using app
Over 4 years
Total reviews
1
Average rating
3.0
Oct. 13, 2024
it is a bit difficult for me to use it . I may need more time to understand the logic and practice it. On the other hand, the technical support is really very good and I appreciated very much.
Hi ! I am Cookie - Customer Satisfaction Manager at PageFly, I hope you are having a lovely day. First of all, thank you so much for giving us 3-star review, we appreciate your honest feedback with us after 3-year using PageFly. I also sent you an email to follow up on your experience before but I haven't heard back from you. It would mean a lot to us if we can have your response so we can understand more about your experience and find more ways to make your experience better. I feel happy that our Technical support team also helped you well. Rest assured that we will try our best to be a better assistant to you every day! I hope to hear from you soon! Have a nice day! Cookie | PageFly Customer Satisfaction Manager
April 24, 2024
The support team was supper helpful. However, I feel that the elements are not very customizable and without support it is very hard to figure out how to get the page to look the way that you want to. When you have items that are on discount through shopify, that does not show up on the landing page because shopify doesn't change the price on the product page when you generate a discount. You essentially still need to do a lot of design work in something like Canva to create a modern look with great graphics then pull it into Pagefly.
April 25, 2024
Links to products in the collections view (product title and product image) are not clickable This is not good user experience: users cannot copy links via left mouse click, users cannot reliably use ctrl+click or middle mouse click to open the product in a new tab. In that place clearly HTML links should be used. Apart from that, the page editor is easy to use, looks good, and support from PageFly is helpful and responsive.
Aug. 16, 2023
This is possibly the best page building app on shopify, but unfortunately the forced page building upgrade has changed all of my pages and there's no way to go back to the old editor. So I'm forced to spend hours re-formatting all of my pages.
On behalf of my PageFly team, I would like to send you our sincere apologies for the unexpected experience you had with us. We’re sorry that you were disappointed with our app. I really understand your feeling through your words in your review. Our recent update to PageFly 4.0 version was necessitated by the imperative to align with Shopify's policies. We have embedded PageFly into Shopify, allowing you to seamlessly utilize the app within the Shopify Admin interface. This integration has enhanced the speed and performance of PageFly, as most of its components are now preloaded when accessing the Shopify platform. I really hope that you can give us another chance so we can assist you with everything we can to make things right. As a valued customer, your satisfaction is of the utmost importance to us, and we are determined to make things right. If there is anything else we can do to rectify the situation or if you have any further concerns, please let us know. We deeply empathize with the frustration and inconvenience you experienced with this serious issue. We truly appreciate your continued support and trust in our app. We remain committed to providing you with the exceptional service you deserve. PageFly | Kate - Customer Success Manager
Jan. 17, 2023
This website is soooo glitchy and slow its very hard to edit pages and very time consuming. Overall, they do have great templates and great customer service but it can be very confusing to edit.
On behalf of my PageFly team, I would like to send you our sincere apologies for the unexpected experience you had with us. We’re truly sorry that you were disappointed with our app. I really understand your feeling through your words in your review. Thanks to your feedback, we can understand how we are doing and what we need to improve. When we received your feedback, our team did try to connect with you and hope to fix the issues for you, unfortunately, we could not reach out to you. We really hope to have another opportunity to assist and support you with all issues you had with our app. Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon. PageFly | Kate - Customer Success Manager
July 26, 2022
The app can be a bit complex and frustrating to use at times, but the customer service is really helpful and fix a lot of the issues I have.
Dear Lucy, On behalf of the PageFly Team, I want to send you a sincere thank you for your feedback on your experience with PageFly. From your review, we understand how we are doing and we also see that we still have a lot of shortcomings that we need to improve. Thank you for still giving us more chances to support you in live chat, we truly appreciate this a lot. With the aim of bringing a great experience to you, we will try our best to improve PageFly to make it easy to use and smooth. Along with this, our support team will be always willing to assist you anytime. Thank you and have a great day! PageFly | Kate - Customer Success Manager
June 20, 2022
Normally really great customer support. Today, however, it's rated a 1 star. Sami was not helpful at all and I needed his help. I had to keep asking him to reply and he took forever. People are busy, when we go to chat, we need immediate help. We don't have time to wait around.
On behalf of my team, I am truly sorry for everything that made you have a bad experience with PageFly. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. The support quality by Sami made you unsatisfied and I totally understand how frustrated you are when you had to wait for him. Sani's internet connection is lost and he could not assist you. However, this is a lesson for us to prepare and support customers more carefully. I will inform my team about this and we will try to avoid the same issue in the future. Thank you for giving us chance to fix the issues for you. I hope that we have more chances to support you. Please do let us know if you have any questions or need help. Kate | Customer Success Manager at PageFly
Nov. 16, 2021
I really wish I could rank it higher. It has been a blessing to be able to create landing pages for my products. It helped my ROI immensely. Unfortunately, in these days of SEO, their page speed is much lacking. When you go to their site to find out how to speed it up, the article is very defensive, blaming the site speed on everything else. I set up a simple contact form using their base template and the Google Lighthouse speed rating was a 23. I will continue to use it until I can test other Shopify page builders and their speed. User experience is first and foremost today. Pagefly has an easy platform, so they are great at that. I'm trying to give my customers user experience and Pagefly isn't the best at that speed-wise.
I was checking your review very carefully and I am so sorry for the page speed issue you had. From the 3.0.0 version, our Developers optimized PageFly codes to make them clean and make sure there is no effect on customer’s store speed. However, I am very sorry for anything that made you unhappy with our app. We really want to have an opportunity to serve you and to check the issue for you. Your satisfaction is always our priority. We are always here for you. PageFly | Kate - Customer Success Manager
Nov. 16, 2021
The customer service is always very quick and helpful - major highlight of the app. Special shoutout to Randy who just solved a full width issue we've been having for a while. At times the app itself is not as intuitive as I'd like it to be, but overall its doing what we need to.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better. With PageFly, customer satisfaction is always our number one priority and we always try to make this. I and our whole team are checking the conversations to check all issues you had and we will try our best to make sure these issues won’t happen again. Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues with our app. Your recommendations and suggestions are always welcome and appreciated. Please let us know if you have any questions or recommendations for us. PageFly | Kate - Customer Success Manager
May 5, 2021
I personally found this app very frustrating to use. I would find it useful if the 'bot'/chat help were able to talk on the phone or have a share-screen capability. I think issues would be sorted out much quicker if that was the case. I feel that their support tried to help me, but the platform seemed to have strange mini-bugs that made what I was creating look inaccurate. Useful app, I found it hard to use.
Hi Mike, On behalf of the PageFly Team, I really apologize for your bad experience with our app. This is our fault that made you unhappy and unsatisfied. And I would like to thank you for your detailed review so we can know how we are doing and what we need to improve. We still have many shortcomings in improving our app and our support, but we have been trying to improve all day by day. Regarding the support call that you mentioned in your message, our team is planning this service type to implement it. Your recommendations are always highly appreciated. Please let us know if you need any assistance, we are always willing to support you. Best regards, PageFly | Kate - Customer Success Manager
Oct. 25, 2021
I'm giving 3 stars because sometimes support is good and sometimes it's really terrible. I think, sometimes they know how to help and other times they don't know how to fix some of the glitches in PageFly. If they ask me one more time to try a different browser (we have multiple staff in multiple countries who are all experiencing the same glitch) I think I might lose my mind :) I find PageFly good and it has created a good website design for us but it is clunky and can be troublesome. I think maybe it's the best option out there but Shopify... really? This is what you leave us with - all these clunky apps.
Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback. If there's anything else we can do to help, please let us know! Emad - PageFly Team
March 12, 2021
This app has lots of great features. BUT. There is one extremely annoying aspect to it. There is a 24 hour chat service run by a bunch of people who are completely clueless. Every time I ask for help I lose hours of my time going round in circles with them, and regularly things end up worse than before. It is extremely frustrating, they are not properly trained and do not know what they are doing. It needs to be sorted out for this to be a good app.
Thank you for leaving us feedback on the App Store, we really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result. It can be not easy to use PageFly, especially for new users, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly. We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via Livechat whenever you have any questions. PageFly | Kate - Customer Success Manager
Aug. 13, 2019
Generally it's very good. It can take a while to learn, as to me, some of the UI isn't very intuitive. The online help is good, though not always available in office hours to those of us in Europe. On the whole, it's a good, useful app. Just editing to add. They put a very obviously unfinished page (lots of their own placeholder graphics etc) live by accident. Be a little careful with their support as some of it is poor - the good people seem very good, but they have some pretty inexperienced people on their help desk also and mistakes on their part can be pretty disastrous. We ended up with totally messed up front page - live for several hours as this happened outside our office hours. We now emphasise to them that pages should NOT be put live without our expressly okaying this.