PageFly Landing Page Builder
PageFly Landing Page Builder - Create custom website design
Rating
4.9
feedback
5,743
chart
#46
All reviews
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Dec. 10, 2023
PageFly support team Mahedi was very helpful and patience to help address and resolve my concerns. The video guides also helped me understand how to properly configure in future,
Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager
June 21, 2025
Aplicação o suporte também funciona muito bem
Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager
Dec. 11, 2023
Great app to build your customized web pages. I appreciate the support chat function. I get quick responses 7 days a week and these support team members help. I needed a code for a sticky cart button and they created the code for me and showed me exactly where I could change and enhance the code. Honestly, I can not remember that I ever experienced such a great, fast, and useful service. it feels like these guys are part of my team building my website. I am just starting to build pages in Shopify, but with this app, I already create professional PDP's. Much better than paying for a predefined template.
Dec. 9, 2023
Extremely disappointed with this app. It lacks the basic functionality to select only main product images, instead pulling images for all variants, which massively slows down page speed. Moreover, the support team's insistence on additional charges to rectify their own bug is unacceptable. Not recommended.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Our team has responded to you but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Kate - Customer Success Manager
Dec. 8, 2023
A brilliant app for those who want to build custom pages but who don't have any coding experience. Customer service is 10/10, special mention to Abed who helped me via the live chat to resolve a few issues I was having. Much appreciated! Highly recommend it for all entrepreneurs with a vision for their store that goes beyond the standard themes.
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager
Dec. 8, 2023
Perfect team
Thank you very much for taking the time to share your thoughts with us! It makes me glad to know that you're happy with our support, and it was truly a pleasure to assist you. As discussed, please don't hesitate to get back in touch if you ever need any further assistance. All the best! Junie | PageFly Team
Dec. 8, 2023
Thanks to Pagefly's customer service for patiently answering my questions every time, this program has really helped me so much!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves! I’m so glad that our support team can make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly. Rest assured that we will try our best to be a better assistant to you every day! Have a nice day! Jade - PageFly Team
Dec. 7, 2023
This app is sooooooo helpful. I love being able to quickly & easily update my site on my own. The customer service is also grade A. Definitely one of my favorite apps for my store!
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us. We appreciate it that much! Our support team is online 24/7 and feel free to let us know if you need any assistance. Junie | PageFly Team
Dec. 7, 2023
Support is right in the chat box and real people like Chinonso are ready to help. When it's Christmas rush, a tiny problem can become big one. Getting the exact answer immediately is what sets PageFly apart. That and their totally cool app.
Hi There, Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪 Have a wonderful day, and take care! Nonso - PageFly Team.
Dec. 7, 2023
Fantastic support! super fast and helpful!
Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager
Dec. 7, 2023
Thank you so much for your review Our support team is online 24/7 and let us know if you need any assistance. Mika - PageFly Support team
Dec. 7, 2023
Great page-builder for a more custom design. Customer support is always minutes away as well and happy to help with problems! 10/10
Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager
Dec. 6, 2023
Greatest customer service. Not only do they teach me, they will help me out if I am lost and confused lol. Love them!
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us. We appreciate it that much! Our support team is online 24/7 and feel free to let us know if you need any assistance. Junie | PageFly Team
Dec. 6, 2023
Great fast and effective customer service
Hi Eduardo, Thank you for giving us such nice words. We do our best to offer the best possible service for PageFly customers. Please don't hesitate to contact us anytime if you need any more help. Touqir | PageFly Team
Dec. 6, 2023
Not sure why everyone is happy with the customer support. I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly. I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong. My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat. Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other. To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost. I'm back to Gempages.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations. Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention. We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you. We value your business with PageFly, and we are committed to providing you with the best possible service. I look forward to hearing back from you soon. Best regards, PageFly | Kate - Customer Success Manager
Jan. 25, 2024
Wow. Was für ein toller Support. Egal welches Anliegen, es wird sofort umgesetzt, mit einer Freundlichkeit die es heute nicht mehr oft gibt! Absolut zufrieden!
Hi Thomas, Thank you so much for spending time writing us such a generous review. It's our pleasure to assist you. Please don't hesitate to reach out any time you need. We are 24/7 available for you. Hailey - PageFly team
Dec. 6, 2023
Thank you so much for your review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager
Dec. 5, 2023
Saeed was a great help with Pagefly! We appreciate such great support!
Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We're happy that you're happy, and we're looking forward to assisting you. PageFly | Kate - Customer Success Manager
Dec. 5, 2023
Abed was really helpful with our store and helped us with tips on how to improve it
Hi there, I am truely glad to see your review in our app store. Thank you so much for your kind words and your continued trust in PageFly. Your trust and satisfaction is what drives us forward. Rest assured that we will keep on improving our services for valued PageFly users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Abed | PageFly Team
April 24, 2024
Outstanding support, great design tools. 10/10 If you get stuck just head on the chat and you will get the help you need! I use it for several of my shopify stores!
Thank you so much for your generous review. We're happy you had a fantastic time with us! If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager