All reviews

Rating Breakdown

  • 5
    95% (5,437 ratings)
  • 4
    4% (209 ratings)
  • 3
    0% (22 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (59 ratings)

Reviews with Text

  • 95% (5,438)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 30, 2023

This app is very useful, especially the customer service staff is really super patient and helped me solve a lot of problems!!!

Store

lisa

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly. This is a motivation for us to improve our app better to make it easy to use and more useful for you. Please let us know if you have any questions or need help. Have a nice day! PageFly | Kate - Customer Success Manager

5 / 5 Share

March 30, 2023

Amazing customer service - very nice people! Junie solved my problem in a fast and effective way. Thanks a lot :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to share your thoughts with us! It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you. As discussed, please don't hesitate of getting back in touch if you ever need any further assistance. All the best! Junie | PageFly Team

5 / 5 Share

March 30, 2023

excellent helpers and amazing customer service! amazing app! i love it its totally worth it! works perfectly

Store

PRIBO

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback that you gave us. We really appreciate you being our valued user and for helping to share the words about us. We’re here for you anytime you need us. Have an amazing day ahead! Kyo - PageFly Team

5 / 5 Share

March 29, 2023

I must say Chloe was really helpful. I also had a word with Kyo and Miso. All of them were really patient and helpful. Unfortunately by the time I got back to the team, Kyo and Miso were done with their shift. Chloe was the one who helped me sort out the issue. she made sure she understood what solution I wanted and resolved the issue quickly. Thank you to the Pagefly team!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave feedback about our app! We are thrilled to hear that you are enjoying your experience with it. We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better. If you need any further assistance, please let us know via Live Chat! Chloe - PageFly Team

5 / 5 Share

March 28, 2023

Tyler was helpful! The issue was sorted quick thank you. The app is also good and can built amazing pages

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your thoughts with us and the community! It was great to talk with you and I'm happy to know that you're satisfied with our app and support. Please let us know if there's anything else we can assist you with in the future. Kind Regards. Tyler | PageFly Team.

5 / 5 Share

March 28, 2023

Magnifica aplicación que te brinda total libertad a crear todo tipo de paginas a tu gusto. Servicio de atención al cliente muy buena, en especial a Aldwin, el cual me ayudó a configurar una de las paginas que necesitaba. La recomiendo

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Muchas gracias por tus amables palabras, Henry. Realmente apreciamos que te hayas tomado el tiempo para compartir tu experiencia con nosotros. Nos consideramos afortunados por los usuarios de PageFly como tú. No dude en enviarnos un mensaje en cualquier momento si necesita más ayuda. Saludos, Aldwin - Equipo PageFly

5 / 5 Share

March 28, 2023

When I get into trouble because of page issues. I tried to seek help from the app official. Thank you very much for Zee's full support.

Store

Autogen

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your thoughts with us. Your nice comments are a great inspiration for us to improve our app and support. Hope that we can grow together! We're here if you have any further questions. Zee - PageFly Team

5 / 5 Share

March 28, 2023

The most helpful company i have worked with. Very quick response. Helped with everything i needed! Great company!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I am happy that I could be able to help you. We always aim to bring great experiences to customers. Our support team is online 24/7 and let us know if you need any assistance. Have a sweet day! Stephen - PageFly Team

5 / 5 Share

March 28, 2023

Great App to build your website easily. It has many features and is constantly enhanced. Support is really great and responsive! The Website builder is sometimes a little bit buggy, but predictable if you get the hang of it.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience at PageFly. We take pride in knowing our customers are happy with their experience. Please let us know what we can do for you in the future. Geralt | PageFly Team

1 / 5 Share

March 27, 2023

Customer support is like talking to a bot. I just want to upgrade my plan and its taken over an hour.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry you had a bad experience and I want to express my sincere apology for everything that made you unhappy with our app and support. Thank you for letting us know about this. Your feedback really helped us to know what we are doing and what we need to improve our app better. For the issues you had with our app, I am sorry that the issues took a lot of your time and this is really frustrating for you. We did review this bug in our app and we were giving it the highest priority to make sure it won't happen in the future. And you mentioned the support quality in the review, this is a big lesson for us to improve our support quality to avoid the unexpected experience in the future for you and other customers. Last but not least, I do hope that we will have more precious opportunities to assist you. Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us. PageFly | Kate - Customer Success Manager

5 / 5 Share

March 27, 2023

Tried several pagebuilders before settling on Pagefly. I've interacted with their support several times as I've gotten up to speed and they are excellent - very responsive, clear communicators, and proactive in making sure my site works well for users. The other key difference for me was the ability to insert a block of my own HTML/Liquid, which some other pagebuilders prevent. If you want to use the power of Shopify, you usually need to add a bit of liquid here or there. Pagefly is a key to my ability to launch a great site.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words, I'm very happy to hear that we can help you out. In case of any problems, feel free to drop us a message via our Live Chat Support and we will try our best to assist you! Cheers, Leo | PageFly Team

5 / 5 Share

March 27, 2023

Mostly reviews are on Support team. Yes they are supportive and friendly. Replying on time. And solving queries well

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience at PageFly. We take pride in knowing our customers are happy with their experience. Please let us know what we can do for you in the future. Lin | PageFly Team

5 / 5 Share

March 27, 2023

Great customer service and best page editor app for shopify. Quick response and very friendly nature staff.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our PageFly app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. Lin | PageFly Team

5 / 5 Share

March 27, 2023

The customer service patiently helped me solve the problem of webpage construction. They are very professional and responsible. At the same time, this APP is also a very useful webpage construction tool.

Store

MECOOL

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anna! It's me, Junie! Thank you so much for your 5-star review. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us. Our support team is online 24/7 and feel free to let us know if you need any assistance. Junie | PageFly Team

5 / 5 Share

March 27, 2023

Ottimo servizio clienti, sempre disponibili per aiutare a risolvere qualsiasi problema. Super consigliato!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua bella recensione! Sono felice di poterti aiutare. Fateci sapere se avete domande o avete bisogno di aiuto. Buona giornata. Cookie - Squadra PageFly

5 / 5 Share

Nov. 5, 2024

Really quick & efficient fix to my product details editing. thanks guys, you are amazing!

Store

MOOJO

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your generous review. It was very nice of you! Rest assured that we will keep on improving our services for valued PageFly users like you. Let us know if you have any questions or need help. Paula - PageFly Team

5 / 5 Share

March 24, 2023

The reply was crazy fast. So I can build with confidence even when problems arise. I also like that you can use templates. If the price were a little cheaper, it would be easier to sign up for the highest grade.

Using app

4 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for your amazing review. I am happy that I could be able to help you. Your feedback is precious to us, we will take note and improve our app better. If you have any questions or need help, please let me know. Cookie - PageFly Team

4 / 5 Share

March 23, 2023

Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.

Using app

Over 1 year

Total reviews

2

Average rating

2.5

Developer Reply

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect. Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us. Kate - PageFly Customer Success Department

5 / 5 Share

March 23, 2023

Great website builder platform with amazing customer service. The chat support was amazing and helped us on the website issues really quickly with great attention to details. All recommendations!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review. I am happy that I've been helpful and could assist you today. If you need any help, feel free to let me know. Thank you for your time with me today. Cookie - PageFly Team

5 / 5 Share

March 23, 2023

Macht sehr einfach Webseiten aufzubauen und bieten einen sehr guten Kundenservice. Ich kann Pagefly weiterempfehlen.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für die großzügige Bewertung. Es bedeutet mir und meinem Team sehr viel. Wir werden unser Bestes geben, um unsere App zu verbessern und Sie besser zu unterstützen. Bitte zögern Sie nicht, uns jederzeit eine Nachricht zu senden, wenn Sie Hilfe benötigen. Wir helfen Ihnen, wann immer Sie uns brauchen. Einen schönen Tag noch! Zee - PageFly Team