PageFly Landing Page Builder
All reviews
Avoid this app. 1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue. 2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template) 3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.
Thank you for taking the time to share your detailed feedback. We’re very sorry for the difficulties and frustration you faced while using PageFly. Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future. We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics. We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you. Best regards, PageFly | Kate – Customer Success Manager
PageFly is pretty easy to use and gives you the layout flexibility that's mind-numbingly missing from Shopify's own page design possibilities. And when you're stuck, the support people are really helpful and have found a quick and easy solution to everything I needed so far. One major minus point, however, is that I had to use the legacy builder instead of the new gen 2 one. I wanted a simple 2-column layout and in the gen 2 builder, even when you choose ½ ½ layout, IT DOESN'T STAY SYMMETRICALLY IN TWO EVEN COLUMNS. I put an image in the left column and as soon as I started typing the text in the right, the text just kept expanding over the width of the page, and the image kept shrinking until the ratio was more like 1/5 4/5. I spent 20 minutes in the support chat, only to be told that this is how the ½ ½ layout is programmed to work. But then it's not a real ½ ½ is it??!! If it doesn't stay as two even columns, THEN IT'S NOT HALF-HALF. Ugh. Anyway, I was annoyed and I hope that the legacy builder will continue to be supported for a long time so that I don't have to re-do my whole page and deal with this same problem again.
Thank you for your detailed feedback. We're glad you find PageFly flexible and our support helpful. We understand your concerns about the gen 2 builder’s layout. Your input is valuable, and we will pass it along to improve our features. We appreciate your continued use and support. Kate | CMO at PageFly
Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly
わからないことがあってもチャットでカスタマーサポートが対応してくれるのでとても助かります!
ご感想ありがとうございます!チャットサポートがお役に立てて嬉しいです。今後もご質問やご相談がありましたら、いつでも気軽にご連絡ください。 Kate | PageFly マーケティングディレクター
Excellent tool for building a landing page or website. Excellent feedback from those who work for the company as well. You can tell they really care about you. Highly recommend :)
Thank you for your kind words! We're glad you had a great experience and feel cared for. Your recommendation means a lot to us. We appreciate your support! Kate | CMO at PageFly
best Page Builder of all times
Customer support Shami was great help with my site, he helped me with adding specific buttons and was overall very kind
Thank you for your kind feedback! We're happy that Shami was able to assist you and provide a positive experience. We appreciate your support! Kate | CMO at PageFly
I just wanted to say a big thank you to Bayo and the tech team — you’ve been absolutely fantastic. Your calm, professional approach and clear communication made all the difference. The video walkthrough was incredibly helpful and matched exactly what I needed. It’s rare to come across support that’s both technically sharp and genuinely kind — you nailed both. Keep up the amazing work!
Thank you for your heartfelt feedback! We're thrilled to hear Bayo and the team provided such a helpful and kind experience. We appreciate your support and look forward to continuing to assist you! Kate | CMO at PageFly
I’ve been using PageFly for a while now, and I’m honestly really impressed. The app itself is super flexible — I was able to build the exact layout I wanted without needing to touch any code. When I ran into a small issue, their support team responded really fast and fixed everything within minutes. They were super professional and easy to talk to. It’s rare to find both great functionality and great support in one app, but PageFly delivers on both. Highly recommend it if you want more control over your store’s design.
Thank you for your review. We're glad PageFly's flexibility and support have met your expectations. Providing both powerful tools and professional support is our goal, and we appreciate your recommendation. Kate | CMO at PageFly
great support system
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! Kate | CMO at PageFly
smooth and helpful
the support from Brock was very helpful for me :-) - well done
返信がとても早く、的確に対応していただいて、いつも助かっています。
温かいお言葉をいただき、ありがとうございます。迅速かつ正確なご回答がお役に立てたことを嬉しく思います。今後も皆様のサポートに全力を尽くしてまいりますので、変わらぬご支援を賜りますようお願い申し上げます。 Kate | PageFly マーケティングディレクター
Very flexible app with great integration to our Shopify store. Fast and spot on customer support as well solved my query in a flash.
Thank you for your feedback. We're glad to hear that PageFly's flexibility and Shopify integration meet your needs, and that our support team was able to assist promptly. We appreciate your trust and look forward to continuing to support your store. Kate | CMO at PageFly
nice app
Thank you for your feedback! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly
Great customer service. Respond very promptly and help with whatever issue you may have
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! Kate | CMO at PageFly
Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly
very cool! very helpful in short time as deal with my urgent issue.
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! Kate | CMO at PageFly
Un grand merci à l’équipe de PageFly pour leur assistance exceptionnelle. J’ai rencontré plusieurs problèmes, notamment liés à l’affichage de certaines pages, mais grâce à la collaboration avec leur équipe de support, tout a été résolu rapidement et efficacement. Leur réactivité et leur professionnalisme sont irréprochables. Je recommande vivement leur service.
Merci beaucoup pour votre retour enthousiaste. Nous sommes ravis d’avoir pu vous aider rapidement et efficacement. Votre recommandation et votre confiance nous motivent à continuer à offrir un service de qualité. Kate | Directrice marketing chez PageFly
迅速な対応で問題解決できましたありがとうございます。
ご丁寧なお言葉ありがとうございます。迅速な対応でお役に立てて嬉しいです。今後もサポートを続けてまいりますので、よろしくお願いいたします。 Kate | PageFly マーケティングディレクター
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