All reviews

Rating Breakdown

  • 5
    90% (160 ratings)
  • 4
    6% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 100% (178)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease. What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

The Parcelify team have been great, quick & super supportive in my query with their app. Thanks Guys. Tracey

Using app

Over 8 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 22, 2026

¡Excelent attention from Alex! Issues have been resolved quickly

Using app

10 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Jan. 4, 2026

OMG. So hard to use. First step is to set my shipping location. But there is NO button for the shipping location.

Using app

11 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! Thank you for reaching out. Our support team is trying to connect with you to help you sort through this confusion. You're right, our documentation does say the first step is adding a location. For shops like yours, which do not have Carrier Calculated Shipping (CCS) this step isn't necessary. All shipping rates are connected to your default location. We'll get our documentation fixed. In the mean time we'll keep trying to connect with you. If you could check your spam folder that would be much appreciated. Best, Richard

5 / 5 Share

Dec. 19, 2025

The biggest advantage is that it doesn’t require Carrier Calculated Shipping (CCS), which makes it super easy to use even on Basic Shopify plans. Setting up shipping rates is really flexible, especially for the UK, with detailed Postcode Area and Outward Code lists for UK mainland, saving us a ton of time gathering all the info ourselves. The support team is also very professional and helped us solve any issues. The only improvement we’d love to see is a live chat support option, so we could get help more directly and in real-time instead of relying on emails.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I’ve only just started using Parcelify and would usually prefer to use a product for longer before leaving a review, but the level of service alone deserves five stars. Alex and the Parcelify team have been instrumental in finally allowing me to launch my website. I sell fragile vintage furniture and work with multiple couriers operating along specific routes throughout NSW, QLD, VIC and other major cities. Previously, I was providing individual shipping quotes for every order. I opted for the White Glove setup service, and there is no way I could have implemented this system on my own. There were easily 60+ emails back and forth while troubleshooting and refining the setup. Alex helped me develop a workable shipping structure where pricing is calculated based on both weight and postcode. I also sell homewares with flat rate Aust wide. Throughout the process, he was patient, professional and incredibly generous with his time—even when I upgraded my Shopify plan and moved from universal shipping to CCS mid-setup. Everything is working smoothly so far. I would highly recommend Parcelify to anyone who needs highly customised shipping rules. If more than five stars were possible, I’d give them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Extremely adaptable to my peculiar requirements. Support provided is excellent.

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

We've been using Parcelify for years since we have a much more complex set of conditions for different shipping scenarios than Shopify accounts for out of the box. It works wonderfully. The support team is also quick, knowledgeable, polite and effective. Full marks! Love it.

Using app

Over 7 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Since we moved our platform to Shopify, our biggest pain point has been the way they handle stacking of shipping charges for multiple vendors or ship points. Having talked to multiple developers, Shopify Customer Service and other Shopify customers we were starting to worry this was going to be an unsolvable problem at the moment. I contacted Parcelify, and Alex replied that they had a workaround that they believed would work. He proceeded to send extremely detailed instructions on setting up our shipping profiles to get it to work with their app, and in less than 30 min, our problem was solved! Enormous relief! Thank you so much for helping a growing small business out! Works like a charm!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Parcelify allows per-item-based as well as price-based shipping. We use it to specify postal code regions for different product tags. The support by Alex was also excellent.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Great app. Let's you set up shipping rules as simple or as advanced as you want to make them. And it's a rock-solid platform that stays up-to-date with Shopify changes.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

The app works great, and support team Richard and Alex responded very quickly and sorted out my questions.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Customer service replied quickly when trying to set the plugin up. Once it was running it worked as we needed even with the Buy Now buttons.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Been using Parcelify for over 5 years and Parcelify has met my needs for providing shipping rates on my store. I sell a lot of different small items and figuring out shipping based on what is ordered is pretty challenging but I am able to give proper rates with Parcelify. I also recently reached out to customer service for help on how to add a specific filter and someone replied with a solution very quickly. Thank you! If you have very specific needs for calculating shipping rates then this app is very helpful.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I've been using Parcelify to calculate shipping costs for my products, and I couldn't be happier! Our shipping situation is quite complex, but this extension handled it flawlessly. It's user-friendly and provides accurate calculations every time. Highly recommend it for anyone looking to simplify their shipping process!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

Neat little app that's quite powerful in arranging complex shipping options. Support have been very help and knowledgeable.

Using app

Almost 7 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Aug. 22, 2024

This is a very good app that has allowed us to get really precise with our shipping rates. As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

July 22, 2024

Used this great app for years for my custom rates.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

June 11, 2024

Incredible customer service!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2024

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better. Everything was done with care and professionalism!

Using app

About 2 months

Total reviews

16

Average rating

5.0