All reviews

Rating Breakdown

  • 5
    90% (156 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (172)
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5 / 5 Share

Oct. 24, 2025

Extremely adaptable to my peculiar requirements. Support provided is excellent.

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

We've been using Parcelify for years since we have a much more complex set of conditions for different shipping scenarios than Shopify accounts for out of the box. It works wonderfully. The support team is also quick, knowledgeable, polite and effective. Full marks! Love it.

Using app

Over 7 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Since we moved our platform to Shopify, our biggest pain point has been the way they handle stacking of shipping charges for multiple vendors or ship points. Having talked to multiple developers, Shopify Customer Service and other Shopify customers we were starting to worry this was going to be an unsolvable problem at the moment. I contacted Parcelify, and Alex replied that they had a workaround that they believed would work. He proceeded to send extremely detailed instructions on setting up our shipping profiles to get it to work with their app, and in less than 30 min, our problem was solved! Enormous relief! Thank you so much for helping a growing small business out! Works like a charm!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Parcelify allows per-item-based as well as price-based shipping. We use it to specify postal code regions for different product tags. The support by Alex was also excellent.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Great app. Let's you set up shipping rules as simple or as advanced as you want to make them. And it's a rock-solid platform that stays up-to-date with Shopify changes.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

The app works great, and support team Richard and Alex responded very quickly and sorted out my questions.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Customer service replied quickly when trying to set the plugin up. Once it was running it worked as we needed even with the Buy Now buttons.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Been using Parcelify for over 5 years and Parcelify has met my needs for providing shipping rates on my store. I sell a lot of different small items and figuring out shipping based on what is ordered is pretty challenging but I am able to give proper rates with Parcelify. I also recently reached out to customer service for help on how to add a specific filter and someone replied with a solution very quickly. Thank you! If you have very specific needs for calculating shipping rates then this app is very helpful.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I've been using Parcelify to calculate shipping costs for my products, and I couldn't be happier! Our shipping situation is quite complex, but this extension handled it flawlessly. It's user-friendly and provides accurate calculations every time. Highly recommend it for anyone looking to simplify their shipping process!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

Neat little app that's quite powerful in arranging complex shipping options. Support have been very help and knowledgeable.

Using app

Almost 7 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Aug. 22, 2024

This is a very good app that has allowed us to get really precise with our shipping rates. As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

July 22, 2024

Used this great app for years for my custom rates.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

June 11, 2024

Incredible customer service!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2024

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better. Everything was done with care and professionalism!

Using app

About 2 months

Total reviews

16

Average rating

5.0

5 / 5 Share

May 2, 2024

We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

Using app

About 6 years

Total reviews

22

Average rating

5.0

5 / 5 Share

March 12, 2024

I have used Parcelify for many years, and I am very happy to say that I have had very few issues. Of the few that I couldn's resolve I turned to their tech support and they where able to. I am happy with their service. I think that you would be too. Norman SweetheartGallery.com Artistic Handmade Home Accessories

5 / 5 Share

Dec. 20, 2023

Great product works super well! We love it, and it helps keep compliance aligned. I will say a little complicated to set up but they are quick to respond and have set up or helped set up more of our shipping zones. This app is great

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 30, 2023

Easy to configure, and reliable.

Using app

Over 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

We've been using Parcelify for a few weeks and have been very impressed. We have several unique shipping issues, all of which were solved very easily using Parcelify. The user interface is very intuitive and we were able to migrate shipping profiles to Parcelify with only about an hour of setup time. We submitted two questions to the Parcelify team during setup, both of which were answered thoroughly and promptly. We highly recommend Parcelify!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

I've been using Parcelify for over a year now and it's really helped simplify my shipping options when I have a wide variety of products that require different box sizes. I did encounter customers reporting a shipping error at checkout, and reached out to support about the issue. Alex helped troubleshoot and discovered where the problem was - my own mistake when assigning the profiles - and explained how to fix it and prevent the issue in the future. Very responsive, clear to understand, and overall a wonderful support experience. I would definitely recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0