All reviews

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
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5 / 5 Share

Nov. 23, 2022

Alex Mensing was really quick and helpful today. Sorted out my all problem fast and I definitely recommend this Parcelify App++

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

The app is incredible at providing different shipping rates based on a customer's address, and I love it! Moreover, the support team is quick on providing guidance and solutions to occurring problems.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

We've been using Parcelify to help us with our shipping rates since we started using Shopify back in 2015. It's easy to set up special rates. Though I do wish I could set one up that overrides another when it's called for but so far that's not a setting.

Using app

Over 4 years

Total reviews

9

Average rating

4.2

Developer Reply

2015! Thank you so much for your loyalty and your kind words. It means a lot to us. Many merchants like yourself have asked for ways to have shipping rates override one another, often wanting to select the more expensive or least expensive option. We've got it on our roadmap for later this year, keep an eye on your inbox!

5 / 5 Share

July 28, 2022

I only review apps after i've been using them for a while as I beleive it gives a more accurate picture and I've been using this app for a number of years now and have only good things to say. Yes it can be a little complex to understand how to create rules but once you get your head around the logic its not to difficult & its a very powerful app. Most recently we have set this up to charge different shipping rates to our customers in New Zealand who live in Rural delivery areas via a postcode rule. We emailed Parcelify to find out if what we wanted to acheive was possible with a formula and they came back to us quickly with a simple formula to create a rule that works perfectly. In summary the app is reliable, powerful, affordable and the support is top notch. AAA+++ for Parcelify.

Using app

About 4 years

Total reviews

6

Average rating

4.5

5 / 5 Share

July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

I have been using the app for a couple of years now. It really makes things much easier and gives you full control of how your shipping is handled. The support I received was awesome and totally resolved my problem. I would recommend this app to anyone that wants total control of their shipping (especially if you use multiple vendors with different shipping rates). Thanks Alex and Richard!

Using app

About 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

July 19, 2022

Not going to lie, this app is a bit tough to figure out as far as setting up your shipping rates. Luckily their support staff is super helpful. Shout out to Alex M for helping me out thank you

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there! Thank you for taking the time to write us a review and provide us with feedback. We are always looking for ways to make Parcelify better and easier to use for stores of every size. We have a lot in the works to make the whole process more intuitive, with a whole bunch of new features. I think you're really going to appreciate them. We'd love to hear more about your experience, one of our team members is going to reach out to you to see how we can do better in the future. Warmest regards, Parcelify

5 / 5 Share

July 8, 2022

I usually never leave reviews but Parcelify support is excellent and we feel they really care about their customers. They are always helping with setup, offering improvement suggestions, workarounds if needed.

Using app

Almost 2 years

Total reviews

11

Average rating

4.7

5 / 5 Share

May 27, 2022

Parcelify lets me provide awesome shipping options for my customers. I can offer free shipping depending on products & destination country, as well as many other conditions. Additionally, I had an issue with something and their support was super helpful with helping me solve my issue.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Very much appreciate the support provided by Alex. The app has helped to offer rates for specific products to our EU customers.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

May 4, 2022

This is a really useful app so you can create all kind of shipping rates and even be playful creating marketing stuff around shipping rates and free shipping. Also they are super kind on customer service support

Using app

About 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

April 7, 2022

Tuve un problema con los envios y el equipo se comunicó personalmente conmigo para solucionarlos. Agradezco la voluntad y buena disposicion

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

I'm really glad we were able to connect with you! It can be so frustrating when shipping rates break, and we completely understand that. We are committed to resolving this as quickly as we can for you. Thank you for your trust.

5 / 5 Share

April 6, 2022

Response rate is fantastic with these guys! Quick to respond and help me figure out my issues. We use this app because we sell jewelry and also large home goods and we needed a way to differentiate shipping rates. This has worked wonders for us!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Been using this app for years - great functionality to cover Shopify's native gaps & amazing support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!

Store

IGWorks

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2022

The customer service from Parcelify is wonderful! They provide timely and helpful answers which have allowed us to fully utilize the app.

Store

O V R Y

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

This app provided me with the tools to set up my shipping rates exactly how I wanted. I would say the support I received was one of the best on the Shopify platform. Cheers to Alex and the team!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Parcelify is an amazing app. I cannot recommend it highly enough. Sorted out all my shipping requirements regardless how complex they were. The whole team, Richard, Alex and Nick are all extremely helpful and quick to answer any questions. 5 Stars....

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Great app that helps define shipping rates clearly and effectively to customers - also, the team are super helpful when needed.

Using app

About 24 hours

Total reviews

1

Average rating

5.0