Parcelify: Shipping Rates

Been using Parcelify for over 5 years and Parcelify has met my needs for providing shipping rates on my store. I sell a lot of different small items and figuring out shipping based on what is ordered is pretty challenging but I am able to give proper rates with Parcelify. I also recently reached out to customer service for help on how to add a specific filter and someone replied with a solution very quickly. Thank you! If you have very specific needs for calculating shipping rates then this app is very helpful.

I've been using Parcelify to calculate shipping costs for my products, and I couldn't be happier! Our shipping situation is quite complex, but this extension handled it flawlessly. It's user-friendly and provides accurate calculations every time. Highly recommend it for anyone looking to simplify their shipping process!

Neat little app that's quite powerful in arranging complex shipping options. Support have been very help and knowledgeable.

This is a very good app that has allowed us to get really precise with our shipping rates. As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful. Highly recommended.

Used this great app for years for my custom rates.

Incredible customer service!

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better. Everything was done with care and professionalism!

2025 update: Parcelify have introduced some new options when offering rates, again I had a few teething issues between the Shopify shipping interface, and Parcelify, but Alex was there to solve everything and get us up and running nice and quickly! Still super happy with this app!! We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

I have used Parcelify for many years, and I am very happy to say that I have had very few issues. Of the few that I couldn's resolve I turned to their tech support and they where able to. I am happy with their service. I think that you would be too. Norman SweetheartGallery.com Artistic Handmade Home Accessories

Great product works super well! We love it, and it helps keep compliance aligned. I will say a little complicated to set up but they are quick to respond and have set up or helped set up more of our shipping zones. This app is great

Easy to configure, and reliable.

We've been using Parcelify for a few weeks and have been very impressed. We have several unique shipping issues, all of which were solved very easily using Parcelify. The user interface is very intuitive and we were able to migrate shipping profiles to Parcelify with only about an hour of setup time. We submitted two questions to the Parcelify team during setup, both of which were answered thoroughly and promptly. We highly recommend Parcelify!

I've been using Parcelify for over a year now and it's really helped simplify my shipping options when I have a wide variety of products that require different box sizes. I did encounter customers reporting a shipping error at checkout, and reached out to support about the issue. Alex helped troubleshoot and discovered where the problem was - my own mistake when assigning the profiles - and explained how to fix it and prevent the issue in the future. Very responsive, clear to understand, and overall a wonderful support experience. I would definitely recommend this app.

I am rating the Parcelify app 5/5 stars because we have been using it across 3 stores for many years now with no issues. The new version required some getting used to, but we are already seeing the benefits of the new format. It's a solid app, give it a try to see if it meets your needs and continue using without fear that it will 'disappear' in a year or two like others. I am rating the support team (namely Alex M.) 5/5 stars because of: Responsiveness (multiple email exchanges within an hour of submitting ticket) Professionalism (friendly tone, well written messages, clear and concise, never minimizing my problem or passing the buck to Shopify support) Familiarity (problem identified within two email exchanges, temporary fix put into place immediately) Solutions (instructions on long term fix delivered within two hours of ticket submission)

App seems to be working perfectly. We have had no end of problems with customers using our free UK shipping option despite not being located in the mainland UK. But thanks to this app we have been able to exclude these areas and we have been able to offer a discount for orders over a certain amount, which previously we could only do for mainland UK orders. Customer support is also excellent, most replies were within a few hours, sometimes even quicker. Our personal experience was with Patrick who was very friendly, helpful and knowledgeable.

Awesome app and awesome company with great support. We have this app on three stores and have always been pleased with the app performance and supports ability to answer all of our questions!

Great customer support, full range of features to fully customize shipping logic. Thank you, Alex and team!

Alex with Customer Support was very responsive and timely. Helped get the issue fixed right away! Thank you!

Alex is a helpful customer support agent, so 5 stars to him! As far as the app goes, though....2/5 stars

Simple to use and EXCEPTIONAL CUSTOMER SERVICE. The team is always fast to respond and very helpful to solve problems.