Parcelify: Shipping Rates
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The app is incredible at providing different shipping rates based on a customer's address, and I love it! Moreover, the support team is quick on providing guidance and solutions to occurring problems.
We've been using Parcelify to help us with our shipping rates since we started using Shopify back in 2015. It's easy to set up special rates. Though I do wish I could set one up that overrides another when it's called for but so far that's not a setting.
2015! Thank you so much for your loyalty and your kind words. It means a lot to us. Many merchants like yourself have asked for ways to have shipping rates override one another, often wanting to select the more expensive or least expensive option. We've got it on our roadmap for later this year, keep an eye on your inbox!
I only review apps after i've been using them for a while as I beleive it gives a more accurate picture and I've been using this app for a number of years now and have only good things to say. Yes it can be a little complex to understand how to create rules but once you get your head around the logic its not to difficult & its a very powerful app. Most recently we have set this up to charge different shipping rates to our customers in New Zealand who live in Rural delivery areas via a postcode rule. We emailed Parcelify to find out if what we wanted to acheive was possible with a formula and they came back to us quickly with a simple formula to create a rule that works perfectly. In summary the app is reliable, powerful, affordable and the support is top notch. AAA+++ for Parcelify.
Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3
I have been using the app for a couple of years now. It really makes things much easier and gives you full control of how your shipping is handled. The support I received was awesome and totally resolved my problem. I would recommend this app to anyone that wants total control of their shipping (especially if you use multiple vendors with different shipping rates). Thanks Alex and Richard!
I usually never leave reviews but Parcelify support is excellent and we feel they really care about their customers. They are always helping with setup, offering improvement suggestions, workarounds if needed.
Parcelify lets me provide awesome shipping options for my customers. I can offer free shipping depending on products & destination country, as well as many other conditions. Additionally, I had an issue with something and their support was super helpful with helping me solve my issue.
Very much appreciate the support provided by Alex. The app has helped to offer rates for specific products to our EU customers.
This is a really useful app so you can create all kind of shipping rates and even be playful creating marketing stuff around shipping rates and free shipping. Also they are super kind on customer service support
Tuve un problema con los envios y el equipo se comunicó personalmente conmigo para solucionarlos. Agradezco la voluntad y buena disposicion
I'm really glad we were able to connect with you! It can be so frustrating when shipping rates break, and we completely understand that. We are committed to resolving this as quickly as we can for you. Thank you for your trust.
Response rate is fantastic with these guys! Quick to respond and help me figure out my issues. We use this app because we sell jewelry and also large home goods and we needed a way to differentiate shipping rates. This has worked wonders for us!
Been using this app for years - great functionality to cover Shopify's native gaps & amazing support!
These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!
The customer service from Parcelify is wonderful! They provide timely and helpful answers which have allowed us to fully utilize the app.
This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!
Parcelify is an amazing app. I cannot recommend it highly enough. Sorted out all my shipping requirements regardless how complex they were. The whole team, Richard, Alex and Nick are all extremely helpful and quick to answer any questions. 5 Stars....
Great app that helps define shipping rates clearly and effectively to customers - also, the team are super helpful when needed.
Great, practical app - really useful as we have large and varied boxes that go out to customers. Attentive support as well!
We installed this app a couple of months ago and it has been incredible! It's easy to use, accurate, and the assistance/guidance during set-up was amazing (thank you, Alex!). Alex provided step-by-step set up instructions for exactly what our store needed, and even figured out a work-around for an automated shipping discount. Amazing product and support!
Only way I have found to deal with dimensional weight and special issues. Works great and easy to add new things. Best of all support is exceptional.
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